Georgia Feedback
GA - 2395 Cobb Parkway, Kennesaw - 4/9/12
Excellent service. Kept up to date by phone calls. Everything went very smoothly and was very much appreciated. You have very good staff.
GA - 2395 Cobb Parkway, Kennesaw - 4/9/12
I have been to Gerber Collision now three times. It is not something I am happy to admit, but they have made my visits with them more than comforting. They go above and beyond to answer all of my question without hesitation. If something is out of place or not to my standard, they fix it without questioning! I rarely get online to write reviews but i feel like they deserve some spotlight on their excellent customer service. Dana Breton has helped me all three times and never seems to amaze me. She is a star employee and I am glad she has been there for me all three times. Whenever I have a friend or family that needs a repair I don't hold back on telling them about Gerber Collision in Kennesaw, Ga. Best experiences you'll ever have.
GA - 11200 Alpharetta Hwy, Roswell - 4/9/12
Had two great experiences with Jennifer at the North Alpharetta, Georgia store on Alpharetta highway. Both times they were very attentive and cooperative. They delivered great service at a great price: paint and bump work was excellent and delivered right on schedule. Jennifer is a great customer reprentative.
GA - 553 Industrial Blvd, McDonough - 4/7/12
I had a great experience at Gerber in McDonough, Robbie Swigart the Estimator keep me informed about the repairs of my car on a daily basis. The work repairs on my car is beautiful it looks like I was never in an accident. I would like to say thank you to the whole crew at Gerber.
GA - 2441 Cheshire Bridge Rd, Atlanta - 4/7/12
Good service, really helpful, works well with customer
GA - 2395 Cobb Parkway, Kennesaw - 4/6/12
This is my second car to be worked on at the Kennesaw location. I am very pleased with the outcome and with the customer service aspect. Dana did a great job of keeping me informed. They also made it easy for me to obtain a rental car via Enterprise. I would certainly recommend Gerber to anyone needing work
GA - 11200 Alpharetta Hwy, Roswell - 4/6/12
These were some really nice people. There work was no less then awesome. I plan on taking my project car up to be painted.
GA - 2230 Redmond Circle NW, Rome - 4/6/12
Fantastic experience!!! Fast and friendly. Would highly recommend,
GA - 3030 Satellite Blvd, Duluth - 4/5/12
I was completely satisfied with the repairs that Gerber performed. The car looked like new, in fact I almost didn't recognize my own car.
GA - 725 Dekalb Industrial Way, Decatur - 4/4/12
I could not believe the customer service in this store, it was great from my initial call to the end. I spoke to a representative by the name of Dennis and he was absolutely on it! He told me exactly what to expect and how things would be handled so when I got to the store I met another friendly representative who took care of me and my son to get the car checked in. I don't remember his name but I would give him a A+ for customer service. I was also contacted in the beginning by Stephanie who took care of information and getting a rental set up for me. They made things so easy that I didn't worry about a thing! The work on our vehicle was completed in just a couple of days which I thought had to be a record and the vehicle looked great! All the folks I encountered at Gerber are absolutely great in my book! Thank you all so much for ... read more
GA - 2395 Cobb Parkway, Kennesaw - 4/4/12
I am very pleased with the service and professalism .I was keep in formed and up dated every stepDana was my contact point she was very kind and helpfuk my truck look good .
GA - 2230 Redmond Circle NW, Rome - 4/4/12
Awesome, fast, friendly and complete service. I've had a few recent fender benders and these folks are the best at getting me back I the road in my favorite truck looking good as new!
GA - 3030 Satellite Blvd, Duluth - 4/3/12
Communications/status of repairs was outstanding. Personnel very friendly and helpful. Made you feel good to be there!
GA - 2441 Cheshire Bridge Rd, Atlanta - 4/2/12
I brought my car into the Cheshire Bridge location. Samantha helped me get through the process with such ease. She was so friendly, and knowledgable. I felt like she really cared. She explained everything, from the repairs to final bill. If I had and questions or concerns, she was there. Samantha made the craziness easier to deal with.
GA - 2395 Cobb Parkway, Kennesaw - 3/31/12
I have only had one car accident in my lifespan of driving. I have never had any experience as amazing as the experience I have received at this facility. Dana went out of her way when she found out that I was having to take a bus for three hours since my car was in the shop. She went to her boss and helped me get a temp car. This kind of service speaks loudly with customer service. I am a nurse and deal with people all the time. I am always teaching new nurses about the importance of customer service. Its was great to see this level of customer service within the car repair. I have already told several people about the great service I have received at Gerber Collision and I will continue to tell anyone looking for trustworthy, and amazing service. I believe in word of mouth is worth its weight in gold. Dana did not have to go out of her ... read more
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