Georgia Feedback
GA - 725 Dekalb Industrial Way, Decatur - 1/8/12
Excellent customer service, friendly, fast and excellent job! I love it! Will tell everyone about your
GA - 2395 Cobb Parkway, Kennesaw - 1/7/12
My estimator was Dana Frachiseyr, shw was excellent to work with. She kept me informed of everything and also got my car back to me much quicker than anticipated. I would definetly recommend Gerber. Dana also lloks very young and seems to be full of energy. She is very pleasant.
GA - 2395 Cobb Parkway, Kennesaw - 1/6/12
You guys did a great job and were very quick. Thanks!
GA - 11200 Alpharetta Hwy, Roswell - 1/6/12
Fantastic efficient service. They made the whole process easy. Better service than I have gotten at any other auto place including the dealership.
GA - 11200 Alpharetta Hwy, Roswell - 1/6/12
I needed a simple repair to my front bumper, which had been damaged in a collision while the vehicle was unattended. The staff (Jennifer) and mechanic (Gary) were wonderful. The repair was made quickly and the cost was exceptionally reasonable. Thank you!
GA - 11200 Alpharetta Hwy, Roswell - 1/6/12
On this date Dec of 2012 was the second time I used Gerber, I had my daughters Honda repaired there previously when someone hit her car when it was parked, which was a good experience. I returned when my SUV was hit while it was parked. I was taken care of by a great staff!! Everyone there was very pleasant to deal with! Jennifer Parker was great to deal with, she went over everything with me and worked with me and my insurance company. I was called periodically while they were working on my SUV and informed as to where they were at that point and when I could expect it to be completed. I will say Jennifer went out of her way to make me a happy and returning customer! When I saw my SUV after the repairs I was very pleased, they did a great job! They even cleaned the inside and detailed the outside for me, now that I didn't expect. Talk ... read more
GA - 553 Industrial Blvd, McDonough - 9/30/11
I can't thank you enough for the outstanding work and customer service I received. I had two separate dings repaired on the same vehicle within a week. Both appointments were a short notice and Gerber accomodated and had my vehicle looking amazing on on the road in a very short turn-around period. The customer service was just as impecable. I could not have asked for a better experience. Thank you so much.
GA - 3030 Satellite Blvd, Duluth - 9/30/11
I just wanted to send quick e-mail thanking you for providing such an outstanding customer service! The fact that you insisted on repainting the bumpers for a better color match tells me a lot about high customer service standards at Gerber Collision and your exceptional personal work ethics and professional integrity. For the past few days, every time I look at my car I immediately recall the fact that it was not an easy job to try to match color for an older vehicle, and yet you made all the necessary extra steps (involving regional manager? ) to make sure that my car would look its best.
GA - 2395 Cobb Parkway, Kennesaw - 9/24/11
Bryan T Gerber Collision in Kennesaw was a awesome person and the whole crew provided excellent customer service. I will honestly refer them to anyone i know.
GA - 11200 Alpharetta Hwy, Roswell - 9/23/11
I am so late in doing this but I have to say how wonderful Jennifer Parker was during my car's collision repairs. She called me with updates, answered all of my questions and was genuinely friendly and helpful. Nowadays that's hard to find! The whole crew at this Gerber location were great to deal with. I knew that my car was in great hands. I would definitely recommend Gerber in Roswell! Thanks Jennifer!
GA - 725 Dekalb Industrial Way, Decatur - 9/21/11
The customer care representative and staff were all very professional with the handling of my car (collision) repair and the service provided was timely and well done.
GA - 725 Dekalb Industrial Way, Decatur - 9/17/11
I am very happy with the service i received, John Murphy took great care of me. The car was ready a day earlier than promised and it came in $100 below the estimate of $600. Somehow I walked away feeling good about having to spend $500! Meanwhile, I had received an estimate from another repair shop that it was $1,000 of damage. Thank you Gerber Collision and John!
GA - 2395 Cobb Parkway, Kennesaw - 9/16/11
Bryan Dahlin, Did an Excellant Job with handling of our recent trip to your Kennessaw location. So good we took another truck. It was done in a timely matter, quickly then estimate date. Thank You so Much for taking the concern out of leaving your Vehicle in for service. Les
GA - 2441 Cheshire Bridge Rd, Atlanta - 9/15/11
Excellent service. Very timely. I was kept informed of where my car was in the repair process. They helped with my rental car too. I hope I won't need collision services again, but if I do I will go to Gerber.
GA - 3030 Satellite Blvd, Duluth - 9/15/11
I was involved in a 5 car collision in my recently purchased Jeep Cherokee. I called my insurance company and they recommended Gerber Collision. I took my truck to Gerber on a Tuesday morning and they promised it would be repaired by Thursday evening. I then got a call Wednesday indicating the truck repairs were completed!! I needed a new bumper. While my truck was there, the battery died and Greg had a new one installed so I wouldn't have to deal with that on my own. I LOVE GERBER COLLISION!!!!!!!! thanks so much, everyone there was so nice and professional. GREAT JOB!
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