Georgia Feedback

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/21/14

Fast, Polite, Kept informed As I wanted.

Virginia C

GA - 553 Industrial Blvd, McDonough - 3/21/14

Excellent work kept me informed. Although we lived hundreds of miles away. Areangwd for us to pick up car and deop off rental.

Wendell G

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/19/14

The service was more than excellent. The staff took out time to make sure all my needs and concerns were met. Also my car looks great. I will be making referrals and returning to Gerber Collision & Glass for all body related care issues. They were GREAT!!!!!

Sandra J

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/16/14

Great experience. The team provided daily updates and were willing to answer all of my questions. I highly recommend their service.

Ava D

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 3/16/14

Excellent service. My service advisor Ross kept me informed throughout the repair process. I have not had to use many repair facilities in the past, luckily, but if I have to in the future I will definitely return to Gerber.

Michael M

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/14/14

WOW the service was exellent and I would reccomend you to my family and friends.

Sandra W

GA - 3030 Satellite Blvd, Duluth - 3/13/14

I am highly satisfied in customer relationship and professional activities.It's no doubt that I will be their if I need to visit over ther. Thanks.

Khan R

GA - 2395 Cobb Parkway, Kennesaw - 3/13/14

Over the past years we've had a couple repairs that we trusted Gerber with, who were recommended to us by our insurance. Gerber has always been reliable with excellent work, and they do the repairs as quickly as possible, and they stand behind their work. They keep you informed with either phone calls or texts during the process, all personnel we've had contact with was professional and friendly. While it's never a good experience having any type of damage on your vehicle, at least you'll know you're in great hands at this location. Thanks Matthew, Keith, Anthony and Miranda!

Elisabeth H

GA - 55 Oak St, Roswell - 3/12/14

Jeff was awesome! Exceptional customer service and communication. I was informed of updates and status by a friendly phone call. Flexible as well regarding vehicle pick-up. Great job!

Kurt B

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/11/14

Everyone at Gerber Collision in Douglasville was very friendly, helpful, courteous, and knowledgeable. I felt very comfortable leaving my car in their hands, knowing that it would look great after the repairs! Thank you Gerber!

Tenica P

GA - 725 Dekalb Industrial Way, Decatur - 3/8/14

Excellent service by dennis and his team. I was impressed by the text alerts. Definitely will refer people to Gerber. Thank you for taking care of my baby. :-/.... .

Messina L

GA - 553 Industrial Blvd, McDonough - 3/7/14

Just wanted to say that Sara P. and Brian ( I believe ) Lake were fantastic to deal with. This includes 'under-promising and over-delivering' in a big way. I was working on a timeline and they exceeded that timeline by 24 hours with daily communication to tell me the progress they were making. If I need additional work on a vehicle...This will be my location of choice! PS: the work was Fantastic as Well...

Kevin C

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/7/14

Very happy with the people and the quality of the work. Would recommend them to anybody.

Deann S

GA - 725 Dekalb Industrial Way, Decatur - 3/6/14

Excellent and timely service from beginning to end. Estimator Kimberly C. was also excellent. She explained the entire process, kept me updated and reviewed all the completed work to make sure I was satisfied.

William H

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/5/14

Everyone I that I encountered, spoke with, or dealt with was very pleasant. Emily followed up on the progress as promised. Nancy was very helpful and approachable. Brad went that extra mile to ensure I was satisfied with the repair of my vehicle. We've had repairs done here in the past which is why I chose this location for this repair. I will certainly recommend this location to friends and family. I will also choose this location for future repairs! Customer service is important to me as I deal with people all day every day. The level of customer service provided increased my confidence in Gerber. Not that I lacked any confidence mind you. Great job on the repair also! I neglected to give KUDOS

Eddie W