Georgia Feedback

GA - 553 Industrial Blvd, McDonough - 9/17/15

I just picked up my car at Gerber Collision where I have been treated with utmost respect and courtesy. Ms. Brittany has been courteous and efficient throughout the process of repairing my car, assisting with a rental car and giving me updates. In my experience dealing with car repairs, it's rare to deal with a representative as efficient and personable as Ms. Brittany. Kudos to the owners of Gerber Collision for hiring such a bright and knowledgeable woman.

Sheila P

GA - 3030 Satellite Blvd, Duluth - 9/17/15

Great working with the team at the Duluth location.

Chevon C

GA - 725 Dekalb Industrial Way, Decatur - 9/16/15

Excellent, on time service

Angelika P

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/16/15

Great service! Jimmy was wonderful.

Michael A

GA - 2395 Cobb Parkway, Kennesaw - 9/15/15

Keith B coordinated the repairs on our 2003 Camry. We are pleased with the bodywork and how quickly it was repaired. Keith kept me informed throughout the process and my vehicle was ready earlier than promised.

Terri K

GA - 55 Oak St, Roswell - 9/15/15

KIMBERLY AND THE ENTIRE CREW, WERE OUTSTANDING , AND PROFEESIONAL, AND KEPT ME WELL INFORMED , AND WOULD HIGHLY RECCOMMEND ! THANKS !

Lauren B

GA - 553 Industrial Blvd, McDonough - 9/14/15

The service was great. outstanding service. Thank You Tommie and Brittany!

John W

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/13/15

I would like to thank Ashley, Yuri and Christina for their professionalism.

hardyryan h

GA - 2230 Redmond Circle NW, Rome - 9/12/15

Very friendly, great communication.

Donna J

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/11/15

Jimmy was awesome he called me, kept me in the loop. Jimmy made me understand everything he was doing. If anything ever happen to my car again I will definitely use you guys because of Jimmy and I will refer family and friends.

Sandy J

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/5/15

I had the pleasure of working with Jimmy. I am a college student with no money because of tuition bills and he was very understanding and worked with me and got my car done days before it should've been ready. and it looked great when it was finished. he was very helpful and very nice! so thank you so much!

Mary T

GA - 553 Industrial Blvd, McDonough - 9/3/15

I had my car repaired at your location in July and I picked up my vehicle on 7/27/15 and I was very pleased with your service . I, picked up my vehicle in spotless condition. I was given frequent updates by Brittany and she assured me and my wife we would notified as soon as the work was done .The repair bill was paid by Liberty Mutual to your shop. However my nightmare with Enterprise Car Rental Was just beginning. They kept billing me for the rental car. Enterprise kept telling me to go back to your shop to resolve the issue . Iwent to the Enterprise location 4 times to resolve the issue . I was promised that the manager would call me back and resolve the billing issue .He never did . Brittany , who works for you ,got on the phone and made Liberty Mutual and Enterprise Car Rental solve my problem. She refused to drop the ball . She was ... on the phone with both companies, And made them listen and agree to reimburse me for this billing nightmare by Enterprise Car Rental & Liberty Mutual. I have never seen service at this level.... Thank you Brittany and thank you Gerber..... read more

Michael w

GA - 553 Industrial Blvd, McDonough - 9/3/15

I was very satisfied with my customer experience at Gerber Collision. I came into the shop upset because a child at my apartment complex had hit my car with there bike. Brittany was very professional, and was ready to assist me right away. She provided me with excellent customer service, and kept me informed by calling me every time she received an update on my claim from my insurance company USAA. She made the process a lot easier for me and less stressful. I would recommend my friends and family to Gerber Collision!

Nicole

GA - 803 Bascomb Commercial Pkwy, Woodstock - 9/3/15

An awesome experience! They are so courteous and friendly. I am extremely pleased with the work they did on my car. I will recomend them to everyone! I will certainly use them again when I need work done.

Lila C

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/2/15

Christina was a excellent customer service. There should be more people like her. This guy wasn't to welcome there he said he been there over 30 years. He was Very Rude & Un Professional. He needs to Retire since he doesn't know how to deal with Customers.

Valencia W