Read What Our Customers Are Saying!

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/2/15

I recently had my car repaired, which they did an excellent repair job. After picking up the car I noticed a foul odor. They told me to bring it back right away as they were very concerned. After much investigation, including getting Wesley Chapel Toyota involved, they had a sub-contractor come in and remove the dash and carpeting. There under the passenger side carpet they discovered much mold and mildew. Upon further investigation they found A/C component parts rusted. It was Bill R. G.M. opinion that this had existed before they ever received the car, and more than likely existed when I picked up the car 2 months earlier, and putting it through the baking paint process activated the mold. As of now I am in negotiations and discussions with SE Toyota as to this problem existing when I picked up the car. Regardless, if it had not been ... for Bill and Britt H.expertise and concern for customer satisfaction, I would never had discovered this problem. This could have led to severe health problems for me. I am writing commending Bill and Britt on their sincere concern for me. They went over and above what they were required of since this existing condition of my vehicle was not their responsibility. They have offered to completely restore my car to factory condition, not to mention they have furnished me with a rental car all while this has been going on at no charge to me.They are are outstanding representatives and an asset of Gerber. Hopefully all will be resolved to my satisfaction, and I will owe it all to Gerber and Bill and Britt and their outstanding highly qualified staff. What a great company. Hopefully I won't need them again, but they can count on my business in the future if needed. And I will highly recommend them. read more

Gary T

AZ - 4825 W Glendale Ave, Glendale - 9/2/15

A beautiful job removing dents from hail damage. There is no evidence of any damage whatsoever. Great Job! BTW - My insurance is Farm Bureau - not an option in the drop down box. Might want to add them or at least an "Other" choice.

Scott L

OH - 5820 Shier Rings Rd, Dublin - 9/2/15

When I went to pick it up, Tony was so considerate. He was very kind to me and helped me get my things from my rental and into my car. Very nice young man.

Darlene H

IL - 5948 N Northwest Hwy, Chicago - 9/2/15

Excellent service and repairs to my vehicle after a tree limb fell on it. Staff very courteous and kept me informed of repair progress through out the time the car was there

Douglas P

IL - 10933 S Central Ave, Oak Lawn - 9/2/15

The customer care from the girls at the front desk to the estimator (Bill) was outstanding. I was frustrated with my insurance company and they helped me to make sure that everything was taken care of and assured me that they would handle all aspects of the process for me. They got me a car rental and took the time necessary, paying attention to detail, to repair my car. The car looks as good as it did when I bought it. Thanks Gerber Team!

Marie R

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/2/15

Christina was a excellent customer service. There should be more people like her. This guy wasn't to welcome there he said he been there over 30 years. He was Very Rude & Un Professional. He needs to Retire since he doesn't know how to deal with Customers.

Valencia W

OH - 5820 Shier Rings Rd, Dublin - 9/2/15

Everyone was kind, professional and efficient. I enjoyed my updates via text too.

Raymond W

FL - 5002 S Westshore Blvd, Tampa - 9/2/15

Good service

Rodney B

FL - 1925 S Woodland Blvd, Deland - 9/2/15

I've never been in a car accident before, so the whole experience was new to me, but Tom was unbelievably helpful throughout each and every step. He explained the process to me, and it was the best car service I've ever had. Would recommend to anyone and everyone!!

Alex S

FL - 2111 Gilliam Lane, Tallahassee - 9/2/15

Super nice, quick service, great job!!! Thank you very much!

Debra W

IL - 13433 Southwest Hwy, Orland Park - 9/2/15

Excellent service

Raymond M

NC - 2821 Capital Blvd, Raleigh - 9/1/15

Very professional staff and the repairs looked like new when they were finished. I have had to have body work done on cars in the past and I've never been treated so well or been so happy with the results!

Donald B

FL - 1925 S Woodland Blvd, Deland - 9/1/15

Those guys are awesome Brun ,Tom and George they had my car ready in less time than I thought they did a great job and they save me money I didn't have to keep the rental car an extra day thanks Jonathan thanks to all the guys who work on my car great job guys I know where to send my friends to Gerber /collision .

Gloria P

MI - 44700 Enterprise Dr, Clinton - 9/1/15

Very efficient friendly service.

Barbara R

IL - 20445 Milwaukee Ave, Buffalo Grove - 9/1/15

5 stars Mark S. was excellent. He was very respectful. He listened and examined our Lexus. He fixed a minor problem. I am 88 years old and he really came through. He is a tremendous employee for Gerber. We will be back.

Roz H