Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
FL - 808 S Hopkins Ave, Titusville - 11/30/17
The ladies there were very friendly and helpful made the process quite easy. I will definitely use there services again. Both April & Jean went out of their way to help us. Being a senior I'm not confident in doing things like this they really made it easy.
IL - 2360 Ogden Ave, Downers Grove - 11/30/17
Despite health problems on our side and missing appts, Rick E. was friendly, and took care of my problem quickly. We have lots of confidence with Gerber in Downers Grove!
NC - 712 Sunshine Way, Greensboro - 11/30/17
In my 50 years of owning an auto, I have never had a better experience with a "body shop". The customer service area was attractive, clean and could have been the showroom of a new car dealership. The personnel that dealt with my wife and me were cheerful, articulate, well informed and helpful. The description of the work to be done and (later) that which was done was clear; and the work itself was flawless. The whole experience was positive. Congratulations both for a well-run operation and a very good repair job!
NC - 201 Maynard Crossing Ct, Cary - 11/30/17
I have used this facility in the past to repair my vehicles. The service is excellent. Gail greated me at the door with a friendly smile. She was very through and exact in taking my information. She was very informatinve in explaining to me the process of having my SUV repaired and my options. She is a great ambassador for Gerber. She was a delight to work with. Jamie was my service representative. He explained the repair process and handled my questions very professionally. He followed through with all his commitments. He also was a pleasure to work with. Extremely friendly and personable. I was informed on a regular basis as to the progress repairing my SUV. The SUV looked like it just rolled off the production line when I picked. Jamie went over the repairs to make sure I was pleased with the results. Jamie and Gail along with the ... read more
IL - 1 Gilmore Dr, Bloomington - 11/30/17
Done early and looks good as new!
AZ - 7530 E Hampton Ave, Mesa - 11/29/17
From the minute I walked into the door till the time I got my car back 2 days later, I felt like I was Gerber's most important customer. My car was ready when promised and it looks GREAT!!! I couldn't be happier! They even buffed out my ugly looking headlights even though I just went in for a bumper replacement! I'm so impressed with Gerber's customer service, that I will definitely use them again!!!
FL - 1011 Blanding Blvd, Orange Park - 11/29/17
My experience at Gerber was awesome. I was kept up to date on the progress being made and my repair was completed a day ahead of time. The paint on the new rear bumper was a perfect match and looked great. The estimator (Wendy) who handled my claim, kept me updated, arranged for a pick up from my house, and got me back on the road. I would certainly recommend Gerber Collision and Glass to my friends and family.
FL - 4319 NW 6th St, Gainesville - 11/29/17
Awesome service! Everyone was incredibly kind and understanding of my many questions. My car was fixed quickly and returned to me clean and perfect. Thank you!!
MI - 1435 Townline Rd, Benton Harbor - 11/29/17
Repairs were done as requested. At this point we are happy with the work performed.
FL - 1011 Blanding Blvd, Orange Park - 11/29/17
Went in for an estimate for repairs on our 2017 Durango. Received excellent customer service from Rick. I have not experienced courteous service like this in many years. Thank you.
CO - 939 South Ave, Grand Junction - 11/29/17
The service was great. The staff were very kind, patient and knowledgeable . I appreciated how quickly and completely they took care of me and my car!
IL - 3029 N Kedzie Ave, Chicago - 11/29/17
Friendly and accommodating staff
IL - 6140 W 159th St, Oak Forest - 11/29/17
Stefanie and Jessica were great people to work with. They told me not to worry, they would handle everything and that they did. It's your car...and they understand that. My car was returned to me when promised. The auto tech did a fantastic job!
IL - 10933 S Central Ave, Oak Lawn - 11/29/17
Very nice people and fast service!
IL - 5948 N Northwest Hwy, Chicago - 11/29/17
All of the people at Gerber were very kind and helpful. After getting rear ended I was told about them and read great reviews so chose this Gerber. Thomas, the estimator, explained to me the process and was able to get me scheduled for a car quickly. When I picked up my car I believe his name was Sam, explained to me all the work they did and some stuff they found. They were able to put back on a hubcap that I wasn't able to myself and replaced a brake light that I was not aware was out. The whole process was simple and worry free.
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