Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 3/19/15
The entire team at Gerber was a pleasure to work with. My car was with them for over 3 weeks. There was great communication and many updates - both via phone and email. Thank you.
IL - 6200 Berkshire Dr, Crystal Lake - 3/18/15
So pleased to have our car back, and to find that it has been washed and completely cleaned. The people were great to deal with, especially Nick L., who did a nice job of explaining the work that was done. I was kept informed of their progress almost daily. I would highly recommend Gerber to all my friends and associates. Also I would like to say how nice their office manager Carolyn W. was a pleasure to deal with.
IL - 6200 Berkshire Dr, Crystal Lake - 3/17/15
Great experience considering the inconvenience I was faced with when my truck was struck. From A-Z...every component of experience was awesome! I would HIGHLY RECOMMEND this location and this company for any auto work. Thank you for remembering who's most important, the CUSTOMER.
IL - 6200 Berkshire Dr, Crystal Lake - 3/17/15
Very professional service. The repair was done in a timely many and looks great. They work with the rental company on site so everything is waiting for you when you drop your car off
IL - 6200 Berkshire Dr, Crystal Lake - 3/16/15
The repairs to my front bumper look great!
IL - 6200 Berkshire Dr, Crystal Lake - 3/10/15
It's rare to find excellent Customer Service anymore, but Gerber does just that. From the time I first came in with Keri at the Reception desk, to Joe my agent at Gerber, I was treated with the utmost respect, and professionalism. I have always liked Gerber, but this visit just reaffirms what I already now to be true; Gerber continues to maintain high quality people and standards. Thank You
IL - 6200 Berkshire Dr, Crystal Lake - 3/9/15
Friendly people clean store good service there great.
IL - 6200 Berkshire Dr, Crystal Lake - 3/3/15
Joe and Enoch were very helpful. Great service and good people. Would use them again.
IL - 6200 Berkshire Dr, Crystal Lake - 2/27/15
Had my 2008 dodge advenger front end done at this shop,turned out looking great the auto body guys name was Chuck he did a great job.The shop told me about a week to do the job and the were a day early,they kept me up to date by texting me with the progress which was great.2 thumbs up will go back if needed and will recommend this shop
IL - 6200 Berkshire Dr, Crystal Lake - 2/26/15
i appreciate the status emails to keep me informed.
IL - 6200 Berkshire Dr, Crystal Lake - 2/26/15
They were very prompt giving an estimate, scheduling an appointment, andtelling me when my car was ready. The service was very friendly as well!
IL - 6200 Berkshire Dr, Crystal Lake - 1/30/15
Everyone at Gerber was very nice and informative. Kept me informed the whole time the repairs were being made. Made it easy for me to get a rental car while repairs made. The man who hit me decided he wanted to pay for repairs out of his pocket versus thru his insurance- Scott also kept in contact with him arranging for car to be paid for. Will refer everyone to Gerber.
IL - 6200 Berkshire Dr, Crystal Lake - 1/25/15
Service and work quality were EXCEPTIONAL!!!
IL - 6200 Berkshire Dr, Crystal Lake - 1/24/15
Car looks great would have rated a 5 but did have a few small issues and did take a few requests before they sent me the photos of my car
IL - 6200 Berkshire Dr, Crystal Lake - 1/22/15
Great service. excellant personnel, excellant work. Work was done ahead of schedule
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