Illinois Feedback
IL - 900 E Ogden Ave, Naperville - 12/8/25
Great service. Kept me updated throughout the week. Handed out a nice bag of candy when I picked up my car. Overall great experience!
IL - 2664 Green Bay Rd, Evanston - 12/6/25
All the process went smoth. Easy to work with.
IL - 2321 Lakecrest Dr, Pekin - 12/4/25
Very pleased with the work
IL - 400 W Grand Ave, Elmhurst - 12/1/25
Kept in contact and the finished product appears to be great
IL - 1 Gilmore Dr, Bloomington - 11/19/25
I worked with Gina and Chris at the Bloomington, IL Gerber office. These folks have great customer service and took my situation at heart and did what they could to provide a rental vehicle, fix the issues as soon as they could, and worked on pricing with me. Everyone there is friendly, nice, and caring. I am not sure price-wise how it compares with other collision repair facilities, but based on customer service, and repairs performed, I would recommend them. We were paying out of pocket for the repairs, so all of that was appreciated.
IL - 1880 La Salle Ave, Naperville - 11/14/25
Friendly, professional service done a week earlier than expected. Great communication about the car's progress.
IL - 19 S Route 59, Aurora - 11/13/25
Jim, Jason and the rest of the team did a great job on the work on my vehicle and communication/updates along the way were excellent.
IL - 7041 W 153rd St, Orland Park - 11/12/25
Gerber did a good job of repairing my driver's side back quarter panel and driver's side rear bumper. The work was quick. It looks good. The schedulling of a loaner car was smooth. And the interactions with the insurance companies were easy.
IL - 6200 Berkshire Dr, Crystal Lake - 11/12/25
Great job on my Toyota Camry. Excellent customer service
IL - 400 W Grand Ave, Elmhurst - 11/6/25
Absolute best level of service! Staff is friendly, knowledgeable and patient. Updates on the status of completion of work was also very helpful for my tight schedule. Quick in and out when dropping off my car as well as picking up. Congratulations ! Keep up the great work.
IL - 19 S Route 59, Aurora - 11/5/25
Robert W is a great person and he help to solve all issues.
IL - 900 E Ogden Ave, Naperville - 11/4/25
We were very pleased with the service both from the customer end and the great and professional repair to our vehicle and all done in a very reasonable period of time. Keep up the good work.
IL - 1110 W Bloomington Rd, Champaign - 11/3/25
Professional service and communication- everything was handled smoothly and the service quality was great.
IL - 900 E Ogden Ave, Naperville - 10/31/25
I had such a wonderful experience with Gerber! Angelo went above and beyond every step of the way - from start to finish, he made sure everything was handled with care and attention. The work on my truck turned out fantastic; it looks like nothing ever happened! The staff was extremely friendly, professional, and punctual, and I really appreciated how they kept me updated throughout the entire repair process. Highly recommend Gerber for anyone needing quality work and great customer service
IL - 6200 Berkshire Dr, Crystal Lake - 10/29/25
My car hit an obstruction at 74 mph on a highway at nite; the resulting damages were many and complicated. As a result, the work took time, more time than I expected. Nick, Ashley and Keegan did a good job keeping me updated with new developments. They showed concern like it was their own vehicle getting concerned. And guess what? When I picked up my car, it was in better shape than before the accident, which was a great surprise and treat. Excellent repair and reconditioning services.
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