Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 4/29/15
Outstanding job from recepiontest to service manager.
IL - 6200 Berkshire Dr, Crystal Lake - 4/28/15
I have used Gerber for my past two repairs. I have had the most fabulous service EVER. They went over and above in both situations. I felt completely care of. They were FAST efficient and kept me updated at every point. Everyone there was professional yet kinda felt like family because they made me feel like I was the only one there when taking in my vehicle. My vehicle came back cleaner inside & out each time as well. When getting your repairs are never fun Gerber kinda makes it feel like fun. Kinda corny sounding but its true. I will never go any where else.
IL - 6200 Berkshire Dr, Crystal Lake - 4/25/15
Very friendly. Great service. Will definitely recommend it.
IL - 6200 Berkshire Dr, Crystal Lake - 4/25/15
We are very happy with the fine repair work done, the friendly Gerber work staff, and Nick's extra help.
IL - 6200 Berkshire Dr, Crystal Lake - 4/24/15
Workmanship and customer service were excellent.
IL - 6200 Berkshire Dr, Crystal Lake - 4/24/15
The very best of service and repairs. Enoch D. did a terrific job of selling the Company's services. Will take my vehicles there again for repairs
IL - 6200 Berkshire Dr, Crystal Lake - 4/24/15
Everyone was professional. The repairs were done in a timely manner. The repairs look great!
IL - 6200 Berkshire Dr, Crystal Lake - 4/23/15
Gerber provided excellent service - from check in to check out. Everyone I spoke with was friendly and knowledgable. And best of all, the repairs on my car are great. You can't even tell I was in an accident! The paint matches perfectly and the car looks like new again. Thank you Crystal Lake Gerber Collision and Glass!
IL - 6200 Berkshire Dr, Crystal Lake - 4/22/15
Car came back to me better than new and very quickly! Thanks!
IL - 6200 Berkshire Dr, Crystal Lake - 4/16/15
Excellent service! All staff members were super friendly. You got my car in and out very quickly. Love the text update. :) Car looks great! Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 4/9/15
Mr. Dobner, is a real professional. He explained everything fully, and by the time I left I knew that the job was going to be done right and it was. I love being confronted with excellence and I was. I rarely visit a body shop so I was a little worried. I had no idea that Gerber was so big(and Good).
IL - 6200 Berkshire Dr, Crystal Lake - 4/9/15
Contacted office regarding a small problem with door from a repair from 4 years ago. Talked to Enoch and later Sean. They checked everything out and returned the car the same day in perfect order. Was treated great by all the staff including intake/reception person. You have great customer service! The office remodel was beautiful too!
IL - 6200 Berkshire Dr, Crystal Lake - 4/1/15
Gerber was excellent while they worked on my car. They always kept me updated about the status of my car. If they did not send me an e-mail they called me to let me know what was going on with my car. They were very helpful and kind during the process. It would recommend them to anyone.
IL - 6200 Berkshire Dr, Crystal Lake - 3/31/15
good and very nice
IL - 6200 Berkshire Dr, Crystal Lake - 3/29/15
The car was finished much faster than anticipated. The staff explained the insurance process clearly and kept us up to date on the progress of the car. They are all very friendly and made suggestions to aid us in finding a car to use while ours was being fixed. If we need this service again, we will not need to look anywhere else besides Gerber!
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