Concord, NC - 6013 Victory Lane

NC - 6013 Victory Lane, Concord - 1/30/15

Awesome work!

Johnston J

NC - 6013 Victory Lane, Concord - 1/15/15

They did a very good job, and done it very quickly. I will use and recommend Gerber in the future if I or anyone I know should ever need them.

Charles D

NC - 6013 Victory Lane, Concord - 1/14/15

Supurb service all the way

Sharron A

NC - 6013 Victory Lane, Concord - 1/14/15

I was contacted by the new manager of Gerber Collision and Glass after getting my car fixed after an accident almost a month ago. I was originally displeased with the service because when it was returned to me I was having issues with my muffler that I didn't have before I was rear ended in the accident. Vanessa contacted me and apologized for my inconvenience and asked if I would give them another chance so that may fix the issue. They set me up with a rental car and sent me on my way. A day later I received a phone call stating that my car had been finished. I am not sitting in the office filling out this review. I was told that a piece had been inserted wrong and that was the reason for the noise. I haven't even been in the car since its been fixed and I have full faith that I wont have any issues.

Steven J

NC - 6013 Victory Lane, Concord - 1/12/15

In life sometimes unexpected things happen like running into a deer, and when circumstances like this happen you want to make sure that not only yor vehicle but you are taken very well care of. Well Gerber Collision and Glass took very good care of us! The customer service was EXCELLENT!!! Having being a customer service manage before, I can say that Tawnya did an EXCELLENT job in serving us!!! She kept us informed up until our vehicle was complete!! I like the text messages that we recieved everyday too!! As a Army Veteran, I would recommend anyone who is looking to get thier vehicle repaired to come to Gerber Collision and Glass because of the Execellent Customer Service, Quick and Professional Service, and Relability!!

Tina S

NC - 6013 Victory Lane, Concord - 1/11/15

Very professional.

David C

NC - 6013 Victory Lane, Concord - 1/8/15

The service was excellent and on schedule and would recommend gerber to anyone looking for a good repair shop

Aswani M

NC - 6013 Victory Lane, Concord - 1/7/15

Tawnya and Vanesssa were awesome to work with and the shop got the work done way ahead of schedule....great job and if accidents happen, I'll be back.

Gary R

NC - 6013 Victory Lane, Concord - 1/6/15

All of the employees were incredibly polite and helped me out beyong belief! I would give them 10 stars if I could! The repairs were done way before the due date and it really helped me. Everyone was very personable and I would recommend Gerber Collision and Glass to anyone I know.

Elaina R

NC - 6013 Victory Lane, Concord - 1/5/15

Great service!!!! 10! 10! 10! This was my second visit to Gerber Concord and I will never go anywhere else! They are the BEST!! They take excellent care of their customers and their vehicles! Tawnya is wonderful to work with! She goes out of her way to provide you with the best service, providing updates regularly and communicating with my insurance company! She is honest, informative, and extremely helpful! She makes sure you are given the best service! I have also met a few other employees working behind the scenes and they are the same way! I trust and know my Jeep is in great hands at Gerber Concord!

Rebecca D

NC - 6013 Victory Lane, Concord - 1/1/15

We have had the unfortunate pleasure of having work done at Gerber in Concord three times in the past 6 months, only one of those being our fault. We cannot say enough great things about the team at Gerber!!! They are professional, do great work fast, and kept us informed every step of the way. Tanya is awesome as the main contact. I feel like we not only got great service but made a new friend. Thanks for the amazing service!! nobody ever wants to need a body shop. If someone sees that invisible target on our Pilot and hits us again we'll certainly head back to Gerber in Concord for more great service.

Bob H

NC - 6013 Victory Lane, Concord - 12/31/14

they was great.

shaw s

NC - 6013 Victory Lane, Concord - 12/26/14

They were very nice, helpful and accommodating. Car looks like it never got hit. Finished on time.

Greg E

NC - 6013 Victory Lane, Concord - 12/22/14

Very good service in terms of text messages and phone calls.

Kim B

NC - 6013 Victory Lane, Concord - 12/17/14

I had to have my front bumper painted at Gerber about a month ago. I was extremely impressed by their customer service and their attentiveness to their customers. The transaction and overall repair process was conducted in an extremely organized and efficient manner. Enterprise brought my rental car to me at the shop and the minuscule amount of effort that I had to put forth was impressive, as well. I am beyond pleased with the repair of my bumper. Their work is fantastic and looks better than when I bought the car initially. I will absolutely recommend them for use on any occasion to anyone. To top it off, they vacuumed the inside of my car. A complimentary vacuum job is the key to any proud car owners heart. Keep up the phenomenal work!

Angelica L