North Carolina Feedback
NC - 225 Old Dairy Rd, Wilmington - 8/14/26
Had tears of joy when I picked up my vehicle, thank you for all you guys and gals do! Great customer service and communication. My vehicle was finished ahead of schedule, collision repairs are seamless. Your team went above and beyond detailing my car as well. Grateful for your wonderdul service.
NC - 1140 US Hwy 70 SE, Hickory - 8/14/26
Great!
NC - 6013 Victory Lane, Concord - 8/14/26
They did an excellent job in a timely manner
NC - 562 US Hwy 70 W, Havelock - 8/13/26
They did an amazing job with the repair work and dealing with the insurance company. The staff is awesome and friendly and made things easy. I would highly recommend them to anyone.
NC - 220 Hopkins Rd, Kernersville - 8/13/26
Such a wonderful first time experience here!!! Amy and her whole team was fantastic with repairing my husband's truck. They went above and beyond to get it done as quickly as possible, and making sure we were completely satisfied with the outcome!!! We will definitely be repeat customers here. HIGHLY RECOMMEND!!!
NC - 2224 N Marine Blvd, Jacksonville - 8/12/26
Great experience, they did more than what I turned my vehicle in for and they had her sparkling clean at pick up
NC - 2821 Capital Blvd, Raleigh - 8/7/26
Communication was excellent from day one; the staff kept me updated on the process, and the repair work done on my car turned out great.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/6/26
I am a horrible driver and backed into a concrete ceiling tile in a parking deck with my Suburban. Josh and his team led by jaheem (killing his name) did a fantastic job. I also really needed my truck back to pick my daughter up from a month at camp. Not only did they do a fabulous job, they got it done a day early so I did not have trouble getting my girl. Thank you!
NC - 220 Hopkins Rd, Kernersville - 8/4/26
Great experience. Very happy with the repairs they did for me. They were very helpful and courteous. The repairs were done in a timely manner. I will use them again if the need arises!
NC - 220 Hopkins Rd, Kernersville - 8/1/26
Gerber did excellent work in making my car look like new, but beyond that, their customer service is superior. They were cordial, made scheduling easy, and communicated with me every step of the repair.
NC - 2028 Spartanburg Hwy, East Flat Rock - 7/30/26
I recently had body work done at the Gerber Collision location in East Flat Rock, and while they didn't quite get everything right on the first try, I can genuinely say that little things matter-and how a business handles hiccups matters even more. ?Although the initial experience (starting out at their Mills River location) left me feeling like it was a 1-star situation at best, the team in East Flat Rock completely turned things around. In the end, they were willing to work through my concerns, listen to my feedback on the repairs, and make sure I was happy with the final outcome. ?A huge shoutout to the receptionist, who was always patient, kind, and professional call after call, and to Colby, who went well out of his way to help me. Because they were cordial, professional, and truly listened, what started as a frustrating 1-star ... read more
NC - 1140 US Hwy 70 SE, Hickory - 7/30/26
I had such a great experience with Gerber! Their customer service and communication were excellent throughout the entire repair process. They kept me informed and made everything so easy. My car looks amazing after the bumper repair. I couldn't be happier with the results! Highly recommend Gerber!
NC - 6013 Victory Lane, Concord - 7/29/26
I brought my jeep in for painting because my clear coat was damaged. I was notified every day about the process of the body work. The paint job looks great. Thank you!
NC - 1978 S New Hope Rd, Gastonia - 7/28/26
Helpful staff and courteous ! Manager Taylor and General Manager Rodney were very helpful and professional! The got my car back to me quickly in factory new condition!
NC - 220 Hopkins Rd, Kernersville - 7/27/26
Buffed out scratches and paint marks. I have always had excellent service from Gerber!
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
