North Carolina Feedback

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/6/26

I am a horrible driver and backed into a concrete ceiling tile in a parking deck with my Suburban. Josh and his team led by jaheem (killing his name) did a fantastic job. I also really needed my truck back to pick my daughter up from a month at camp. Not only did they do a fabulous job, they got it done a day early so I did not have trouble getting my girl. Thank you!

Laurel L

NC - 220 Hopkins Rd, Kernersville - 8/4/26

Great experience. Very happy with the repairs they did for me. They were very helpful and courteous. The repairs were done in a timely manner. I will use them again if the need arises!

January M

NC - 220 Hopkins Rd, Kernersville - 8/1/26

Gerber did excellent work in making my car look like new, but beyond that, their customer service is superior. They were cordial, made scheduling easy, and communicated with me every step of the repair.

Gail W

NC - 2028 Spartanburg Hwy, East Flat Rock - 7/30/26

I recently had body work done at the Gerber Collision location in East Flat Rock, and while they didn't quite get everything right on the first try, I can genuinely say that little things matter-and how a business handles hiccups matters even more. ?Although the initial experience (starting out at their Mills River location) left me feeling like it was a 1-star situation at best, the team in East Flat Rock completely turned things around. In the end, they were willing to work through my concerns, listen to my feedback on the repairs, and make sure I was happy with the final outcome. ?A huge shoutout to the receptionist, who was always patient, kind, and professional call after call, and to Colby, who went well out of his way to help me. Because they were cordial, professional, and truly listened, what started as a frustrating 1-star ... experience turned into a solid 4.5 to 5-star rating for this location. Thank you for making it right!" read more

Jeannie C

NC - 1140 US Hwy 70 SE, Hickory - 7/30/26

I had such a great experience with Gerber! Their customer service and communication were excellent throughout the entire repair process. They kept me informed and made everything so easy. My car looks amazing after the bumper repair. I couldn't be happier with the results! Highly recommend Gerber!

Amber W

NC - 6013 Victory Lane, Concord - 7/29/26

I brought my jeep in for painting because my clear coat was damaged. I was notified every day about the process of the body work. The paint job looks great. Thank you!

Toni L

NC - 1978 S New Hope Rd, Gastonia - 7/28/26

Helpful staff and courteous ! Manager Taylor and General Manager Rodney were very helpful and professional! The got my car back to me quickly in factory new condition!

Janet M

NC - 220 Hopkins Rd, Kernersville - 7/27/26

Buffed out scratches and paint marks. I have always had excellent service from Gerber!

Jack R

NC - 1978 S New Hope Rd, Gastonia - 7/25/26

Replaced bumper on 2026 Honda Civic. Very impressed with workmanship and the quick turn around and the daily updates. Would recommend to anyone need your services. Thank You

Vickie S

NC - 18705 Statesville Rd, Cornelius - 7/21/26

First time there. All excellent work and kept me up to date on my car.. Professional Service.. Thank you for your service.

Anna S

NC - 255 Bell Ave, Southern Pines - 7/17/26

Great wok. Great customer service. Stays in constant contact to make sure you're up to date with everyone

Christy H

NC - 48 Heritage Park Dr, Fletcher - 7/16/26

Gerber collision was very easy to work with. They were able to finish the repair ahead of time and sent me text throughout the repair process so I could know what was happening to my car. Everyone was very pleasant and I appreciated my car being very clean on the inside when I picked it up and the repair work also look great.

Kathy C

NC - 2028 Spartanburg Hwy, East Flat Rock - 7/15/26

State Farm recommended Gerber Collision and Glass for a reason! They kept me up to date, my car looks amazing and everyone was super nice at the Asheville shop and the East Flat Rock shop. Awesome place to take your vehicle for repairs.

Rachel R

NC - 255 E Parris Ave, High Point - 7/11/26

Mr. David M. provided excellent customer service and kept me up to date through the entire repair process. In fact, he provided better and more frequent update as to status of my vehcial than my insurance company.

Herbert S

NC - 496 Cardinal Rd, Mills River - 7/4/26

It all went well

Alan H