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- Concord, NC - 6013 Victory Lane
Concord, NC - 6013 Victory Lane
NC - 6013 Victory Lane, Concord - 7/20/15
The best group of people I have dealt with in this line of business. Very honest, sincere, friendly, caring, and treating us above and beyond our expectations. Have dealt with Hendricks people before, they gave us a very bad experience. Venessa and her crews have been very nice, polite, understanding, patient in educating and taking care of us all the way until everything is done right. We will definitely help spread the words... They deserve to be recognized. THANK YOU Venissa.
NC - 6013 Victory Lane, Concord - 7/17/15
This is the second time i had work done at this location and the people thier have been the GREATEST --- Tawnya both times and Vanessa for the first time . They make your Company work as far as we are concerned the body work is the best on both occasion. Will be more than happy to recommend your shop to everyone that ask in fact just sent someone your way today. GREAT JOB on everyone part.
NC - 6013 Victory Lane, Concord - 6/25/15
I have had 2 crashes and collision has serviced my car both times and both times I have been 100% satisfied.
NC - 6013 Victory Lane, Concord - 6/9/15
Gerber is the best, a top tier company in any field! Tawnya S. was especially helpful, courteous and knowledgeable! Very efficient team she is part of. 5 STARS!
NC - 6013 Victory Lane, Concord - 6/7/15
The customer service I received from the staff was top notch. They were accommodating, understanding, friendly and efficient. The work was excellent too! Will definitely recommend to others.
NC - 6013 Victory Lane, Concord - 6/4/15
Great customer service and very professional. I would highly recommend Gerber collision and glass to anyone.
NC - 6013 Victory Lane, Concord - 5/27/15
Very professional and on time service. Thanks
NC - 6013 Victory Lane, Concord - 5/15/15
I just would like to take the time to tell everyone Thank you so much for the quick, fast, reliable service and also the turn around time was great. I was only in the rental car for 1 day which was great. Thanks to Ernie and his team for doing a great job. Thanks also to Vanessa & Tawyna for handling my car repairs in the most professional way. Much appreciated. Thanks
NC - 6013 Victory Lane, Concord - 4/16/15
When we got the approval from the insurance company that we could get our car fixed the staff was really quick and friendly to get it done correctly the first time. The staff kept us up to date with all of the repairs that was going on as well and they were able to get our car back 5 days earlier than we where told. I don't know about you but I call that prime service!
NC - 6013 Victory Lane, Concord - 4/1/15
Great service. Quick turn around and polite and to the point. Most helpful.
NC - 6013 Victory Lane, Concord - 3/26/15
I have never in my life experienced the quality and depth of this customer service. They should be teaching other companies how to do customer service. When I picked up my car, I felt like I was leaving a friend - Tawnya. She has been wonderful and I am so grateful to her for making such a rough experience into a pleasant, peaceful - most informative one. I will be forever grateful and will recommend Gerber to anyone who has a collision.
NC - 6013 Victory Lane, Concord - 3/5/15
It has been a pleasure working with Gerber Collision and I highly recommend them to anyone looking for high quality service. All of the associates are friendly and they exhibit professionalism at it's best.
NC - 6013 Victory Lane, Concord - 3/4/15
Gerber Collision did an Outstanding job (5 Stars) with handling the repairs to my car. The customer service was top notch - Tawnya L. was extremely helpful, responsive and even took the time to go over each repair performed on the car. The text messages that provided updates also was a nice touch. I would definitely recommend this team to my friends/family.
NC - 6013 Victory Lane, Concord - 2/26/15
Tawnya S. was awesome!
NC - 6013 Victory Lane, Concord - 2/24/15
Tawnya S. was awesome. She kept me up to date from start to finish. She even arraigned for my rental to be picked up.
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