California Feedback
CA - 705 W Colton Ave, Redlands - 7/8/23
Great service. My repair teck kept me informed each step of the way. The office was very helpful when I had to reschedule after missing an appointment. Had a fender repaired and the results looked great.
CA - 535 N Quince St, Escondido - 7/7/23
Very helpful, made the entire process very easy, stress free, and smooth. I appreciate you working hard, quickly and efficiently. Thank you. Very satisfied
CA - 73605 Dinah Shore Dr 800, Palm Desert - 6/27/23
Great service, very fair price. Wonderful people. I highly recommend this shop. 2019 Honda Fit great repair to rt qtr bumper and lt qtr
CA - 26847 Baseline St, Highland - 6/22/23
I was very impressed with the customer service policy and processes. They were sensitive to my need for transport home. And gave me a ride home. I looked forward to the status follow-up promised. However, that was not initiated by the company. I had to make the status calls. I was not informed by the tech he would be on vacation on the day he was to update me about status of completion, which is the reason I rated 4 stars. Vivian saved the day for me! She was most instrumental and most efficient in getting the car to me. She went out of her way to accommodate me learning that I would have to catch the bus to get the car. And lastly, the techs did a great job with repairs and negotiating with Mercury for work.
CA - 23143 Temescal Canyon Rd, Ste A, Corona - 6/22/23
Our vehicle passenger door window was smashed along with door frame damage that required paint. We are completely satisfied with repairs! Only negative was delay in parts which could be related to venders Gerber uses?
CA - 535 N Quince St, Escondido - 6/21/23
The body work on the right rear quarter panel was performed quickly and accurately. The entire car looks great!!
CA - 209 Kenroy Ln, Ste 2, Roseville - 6/18/23
Excellent customer service with Zoe. Prompt repair: 2 days.
CA - 26847 Baseline St, Highland - 6/15/23
Wonderful service, kept me informed of status. Great customer service.
CA - 29385 Hunco Way, Lake Elsinore - 5/26/23
Gerber Collision did an amazing job fixing our car. We are pleased with the professionalism shown to us. Our bumper looks new. Beautiful work.
CA - 26847 Baseline St, Highland - 5/21/23
Quick, easy and kept me informed at every step.Repair work was good quality and the staff helpful.
CA - 26847 Baseline St, Highland - 5/17/23
Will be retuning for any future repairs
CA - 535 N Quince St, Escondido - 5/15/23
#1. I was appreciated. #2. No after-market parts. #3. All details explained completely. #4. Time estimate was one and one half to two weeks. Vehicle was completed and returned to me in four days. #5. Interior was even cleaned. Will I go back? I hope I don't have to but if I need to, Absolutely!!! You know I'll recommend!
CA - 8942 Greenback Ln, Ste L, Orangevale - 5/15/23
Front office staff was very nice to work with.
CA - 535 N Quince St, Escondido - 5/3/23
This facility and it's are wonderful. Raul & Daryl took care of me and assured me my repair would be completed in the most professional manner possible... And they made good on their promise. Fantastic job, 10 out of 10 these guys hit it out of the park ???
CA - 535 N Quince St, Escondido - 4/24/23
From the moment I walked into Gerber Collision & Glass, Raul provided exceptional customer service. He was friendly, knowledgeable, and went above and beyond to ensure that my needs were met. Raul took the time to listen to my concerns and explain the repair process in detail, which made me feel confident that my car was in good hands. He kept me updated throughout the entire process and made sure that everything was completed to my satisfaction. Not only did Raul provide excellent customer service, but he also demonstrated a strong work ethic and attention to detail. He treated my car with care and ensured that every detail was addressed. Overall, I am extremely impressed with the level of customer service provided by Raul at Gerber Collision & Glass. His professionalism, expertise, and dedication to customer satisfaction have ... read more
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