Aurora, IL - 19 S Route 59
IL - 19 S Route 59, Aurora - 8/20/12
Excellent work and customer service. Mine was a challenging job done long distance, as I live in Iowa and the accident occurred in Aurora. The communication was great. The Tuesday and Thursday updates helped make me feel like it was in town. The car looks like brand new. Thanks Patrick and Moises.
IL - 19 S Route 59, Aurora - 8/1/12
Excellent service. Car completed before it was promised.
IL - 19 S Route 59, Aurora - 7/30/12
Service was professional and well done. The phone call periodically to give an update on the progress of the repair was a big help on planning when completion was planned. Pick-up went smoothly and Gerber called Enterprise for me to have the rental picked-up.
IL - 19 S Route 59, Aurora - 7/24/12
Everything went very smoothly, as expected. (There was no rush to get the car back as the primary driver was out of state, making it easier for everyone.) Gerber people noticed that the insurance estimator had not accounted for the missing spoiler, and took care of getting it authorized by the insurance company, and ordering/installing this part. The work appeared to be of very high quality.
IL - 19 S Route 59, Aurora - 7/23/12
I brought my Impala in to be repaired after I was hit. The car was repaired sooner than the date provided by Gerber Collision. I was pleased with their service and the fact that is was finished earlier than the date given. I really enjoyed the staff and wouldn't hesitate to use them again. Thank you Gerber Collision.
IL - 19 S Route 59, Aurora - 7/15/12
We had the most excellent experience with the employees at Gerber! Months later, we are still grateful with how they handled our car, estimate and us! These guys are the most honest individuals you could know in the car business. When we are ready to go back for a full overhaul, we are definitely going to them! Thanks!
IL - 19 S Route 59, Aurora - 5/17/12
Work done was quite satisfactory and beyond. Service in all departments ,very pleasant and accomodating. Thank you.
IL - 19 S Route 59, Aurora - 4/3/12
The staff at Gerber are always pleasant and I appreciate their helpfulness in contacting the car rental service and arranging pick-ups and drop offs. The work they perform is quite exceptional too! Gerber remains my one and only preference for collision and glass repair.
IL - 19 S Route 59, Aurora - 3/21/12
I loved the service and the wonderful explanation on what my car needed. I would recommend Gerber to my friends and family! I also loved the update calls they had to insure me that they were taking care of my car! Great service!! Thank you so much, thanks to your services my car looks like new!!
IL - 19 S Route 59, Aurora - 1/26/12
Having about 10 different car experienced in my lifetime, I can honestly say this was the best experience I have ever had. Bob provided a fair estimate for repairs to the car and an accurate time table. I liked the fact that every Tuesday and Thursday they would proactivly make update calls for the timetable for the repairs. Jeff even attempted to buff out a scratch on my other car while I was waiting at no additional cost. Everyone at the shop was very respectful and jovial making this a positive experience. Thank you for the good work.
IL - 19 S Route 59, Aurora - 9/30/11
i would reccomend and go back to gerber , they treated me great , and my car looks good , it was so nice that jeff took care of it at no cost to me , thank you !!
IL - 19 S Route 59, Aurora - 9/21/11
My SUV had dent on the rear bumber, I had a very high estimate from another service center, where as Gerber took care of it for absolutly free. I have never had any service for my SUV for free till now...still can not believe it. I really appreciate their service and bumber was fixed perfectly. I like friendliness of the staff at this location. once again Thank you very much.
IL - 19 S Route 59, Aurora - 9/11/11
Gerber was excellent! They were always courteous, professional, and helpful. They worked with my insurance company and kept me updated on a weekly basis just as they had promised. The repair work looked amazing! They even took care of getting my rental car returned for me. Super nice!
IL - 19 S Route 59, Aurora - 7/21/11
Excellent job performed by Carlos. Very satisfied with your service. Will recommend!!
IL - 19 S Route 59, Aurora - 7/17/11
Manager Jeff was very nice and helpful in the situation. He was very efficient and did not take time to fix the car. Carlo, the mechanic, was also very helpful and made the process much quicker. Overall, I was pleased by the service and recommend Gerber Collision and Glass to anyone needing auto repair. Thanks.
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