Aurora, IL - 19 S Route 59
IL - 19 S Route 59, Aurora - 8/27/13
I arrived at this location at the scheduled time to drop off my car for repair. I soon discovered that I went to the wrong Gerber location! No problem! They quickly transferred my file to the current location, took my car in for service, and got my rental car without any hassle or complaint. They were genuinely happy to help me out and I was so thankful that they took care of the problem so graciously and painlessly. My car was fixed in one day and all went smoothly! Thanks Gerber of Aurora, Route 59!
IL - 19 S Route 59, Aurora - 8/26/13
Service was friendly and fast, as usual! My car looks great!
IL - 19 S Route 59, Aurora - 8/13/13
great job, done earlier than expected, very friendly
IL - 19 S Route 59, Aurora - 6/29/13
I would like to commend Jim Heitzman on his excellent customer service from start to finish. His unassuming, kind manner, made me trust the company right away. His efforts to reduce the cost, made me feel he had me, the customer in mind foremost. He was friendly, sensitive and knowlegeable. He is a guy you might want to keep an eye on. He is someone who has the customer's best interest at heart. He took his time in explaining everything to me. I hope his hard work is rewarded. I'll never forget Romans 8.1. Thanks Jim, may you be rewarded 100 fold for your kindness.
IL - 19 S Route 59, Aurora - 6/19/13
YELP Review
IL - 19 S Route 59, Aurora - 5/10/13
I took my truck in to have the bumper fixed from an accident. Pamela called Enterprise rental to have them come get me, but they didn't have anyone avalible, so she gave me a ride over there. That was a huge service to me since I needed to get back to my office right away. Bob called me the next day to let me know that the repair was taking more time and it would be another day. The service was good, and I'd recomend them to a friend.
IL - 19 S Route 59, Aurora - 4/18/13
My bumper looks brand new!
IL - 19 S Route 59, Aurora - 4/17/13
Jim and Pamela are AWESOME! They were patient with me calling to check on my car, provided updates, and were so sweet and helpful! Thanks guys!
IL - 19 S Route 59, Aurora - 3/29/13
Excellent service. I was appraised many times of the status of my repair. Everyone there was very friendly. The repaired area looks like it did when it was new.
IL - 19 S Route 59, Aurora - 3/16/13
I had my 2012 Nissan Altima repaired at Aurora Lake St location recently as it had $12,000.00 dollars worth of damage. Moises and Scott made where very helpful in this very stressful time as they kept me informed along the way and made my vehicle look great. I will recommend all my family and friends to Gerber because of the great quality and service I received from Moises and Scott.
IL - 19 S Route 59, Aurora - 1/26/13
I've been going here for accidents for the last 10 years. Luckily, I havent been here in a really long time until someone rearended my brand new SUV. I took it to collision centers of America based on the recommendation of Geico (the other guy's insurance company) What a joke. I called Gerber, they said they would do it for the estimate the insurance company gave me. They did and I couldnt be happier.
IL - 19 S Route 59, Aurora - 1/23/13
The car looks amazing and Jim Heitzman was very helpful and accommodating! Wonderful service all around!
IL - 19 S Route 59, Aurora - 1/20/13
This was the nicest and the best service I have ever had. The General Mngr. Jim was very professional and kind, I would recomend this place to everyone! I thank them for the work they did for me.
IL - 19 S Route 59, Aurora - 11/15/12
I was very happy with my experience with Gerber Collision. I was rear ended in a car accident and Gerber Collision did an excellent job of repairing my car. Their communication is excellent. I received emails and phone calls about the progress of the repair of my car. It was good to know that they were working on it and had not forgotten about my car. True to their word they had my car fixed and back to me on they day they told me it would be done. They did a great job fixing my bumper, trunk, and side panel. I highly recommend them!
IL - 19 S Route 59, Aurora - 10/26/12
I needed paint redone on my truck lid that was peeling. The sevice was great and I am satisfied with the work and the custome service.
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