Aurora, IL - 19 S Route 59
IL - 19 S Route 59, Aurora - 2/1/17
Very prompt, very professional. Kept me in the loop on everything. Thanks again Jason and Stephanie, I really appreciate both your efforts. Even though I had very minor work completed, you both walked me through it and worked around my work schedule. If I ever need the service again (fingers crossed I don't), I will be back!
IL - 19 S Route 59, Aurora - 12/30/16
Manager Luis and Lucy was great customer service. I was really impressed.They were super nice and friendly
IL - 19 S Route 59, Aurora - 12/7/16
Excellent work and even better service!!!
IL - 19 S Route 59, Aurora - 11/22/16
Great service. Staff is very friendly and listens to expectations. Shop delivers to expectations.
IL - 19 S Route 59, Aurora - 11/18/16
I had a great experience with my repairs of my vehicle at this Gerber Collision & Glass. The representative -Jennifer W. was so helpful, friendly and professional. She was most reassuring that my vehicle would turn out well. i also appreciated receiving the messages on how the progress on my car was going. Also the front desk staff (Pam) was very helpful when I picked up the car. I will definitely refer family/friends to your Gerber Collision & Glass. Thanks again.
IL - 19 S Route 59, Aurora - 10/28/16
Courteous, fair priced, quickly fixed, nice outside detailing too...removed some surface scratches at no extra cost. My second time using them... highly recommend
IL - 19 S Route 59, Aurora - 10/21/16
Great job as always!
IL - 19 S Route 59, Aurora - 9/23/16
car was done on time quoted. thay called to let us know were thay where with repairs. car looks better than new very happy with repairs made. thanks keep up the good work. we will recommend you to other.
IL - 19 S Route 59, Aurora - 7/25/16
Couldn't be happier with the resolution of my repair. Jackie was efficient in determining the source of the misaligned part and promptly ordered a replacement. She also assured me the color would match as the technician located and recorded the color code prior to my departure. A follow-up phone call from Pamela announced the arrival of the part and a repair date was established. Thank you to both Jackie and Pamela for the ease of repair from part identification to installation. p.s. Pamela, I hope your dog is doing much better!
IL - 19 S Route 59, Aurora - 6/5/16
Five stars! Someone broke the mirror and housing on my SUV. I went to one place, Gerber's because my daughter had her vehicle repaired there last winter. Jennifer W. gave me a very reasonable estimate and told me she'd call when the part came in, which she did in a few days. She said I could come in anytime and they would install it while I waited. I was in/out within an hour and was very pleased with the work. Thank you to your staff, especially Jennifer, who was very nice and helpful.
IL - 19 S Route 59, Aurora - 5/8/16
Jennifer W. was the estimator who did an excellant job and was friendly and explained everything that was to be done. The service was quick and the work is outstanding. I am going to take my other car back for some work. great store.
IL - 19 S Route 59, Aurora - 4/18/16
They did a great job and quick
IL - 19 S Route 59, Aurora - 4/15/16
An awesome job of taking care of my poor battered SUV! The ladies handled the whole situation perfectly and made it as painless for me as possible. I would recommend anyone to them. Thanks ladies!!
IL - 19 S Route 59, Aurora - 4/7/16
Excellent service. Very professional. Polite, respectful, and considerate. Definitely going to go back there when I need service done.
IL - 19 S Route 59, Aurora - 2/1/16
I was extremely pleased with the service I was afforded at this shop. It was Romeo and Pam that helped me through this ordeal and I am grateful.
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