Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
AL - 4870 Commerce Dr, Trussville - 10/17/22
Could not be any better. Keep up the good work.
IL - 21319 Central Ave, Matteson - 10/17/22
I was referred to Gerber Collison & Glass by my Insurance company . I had heard of their reputation of being dependable and providing excellent customer service. I found them to be friendly, courteous, professional and knowledgeable. Everything was completed in a timely manner. They restored my vehicle to like brand new. I would most definitely use them again and refer them to all. I am so glad I chose them.
OK - 7315 NW 39th Expy, Bethany - 10/17/22
Fantastic customer service and keeping me informed of progress every step of the process. Tim was great in accessing the damage, writing the estimate, calling with updates and staff delivered as promised! Excellent work! Very pleased and would highly recommend Gerber Collision & Glass!
MI - 29187 Gratiot Ave, Roseville - 10/17/22
5 stars Work done excellent Customer service best ever. 3rd time using this location, will always use and recommend.
IN - 620 Ave of Autos, Ft Wayne - 10/17/22
I was delighted with Gerber from start to finish. Gerber's rep Tori was exceptional with her communication and quality of service. The front desk dropping off and picking up pleasant and smooth. I would recommend Gerber for their quality of service and repair.
WI - 200 W Beltline Hwy, Madison - 10/16/22
Service was great - they worked with my insurance so I wouldn't have to pay as much. I can't even tell where my car was damaged!
OH - 750 Northfield Rd, Westerville - 10/16/22
Can't say enough good things about our experience getting our car repaired here. We worked with Ron D. and he was wonderful! He was very professional and personable and kept us updated on the progress of the job. Vehicle looks like new and we would highly recommend Gerber!!!
IL - 1880 La Salle Ave, Naperville - 10/16/22
Having an accident is a traumatic experience, but the folks at Gerber were the best at getting me on the road again. They worked with me to get the work done as soon as possible in a time of supply-chain challenges, communicated very clearly and at a level appropriate for someone who knows nothing about cars, and did a beautiful and thorough job of fixing my car. Thank you to all of the people who helped me!
NY - 2111 Empire Blvd, Webster - 10/15/22
After fighting with the insurance company for months, all I wanted was to get my van fixed. Everyone at Gerber was polite and helpful, from the receptionists to the repairmen. They dealt directly with the insurance company for me so I could take care of everything else. When the Gerber employees found out we wouldn't have a vehicle big enough to carry our four kids for the length of the repair, they prioritized my vehicle and did a two week estimated repair in 5 days. On top of that, they COMPLETELY CLEANED the inside of my van. This is a tall order for a van that carts around four young kids. I could not be happier with the repairs they did and would absolutely recommend them!!!
IL - 900 E Ogden Ave, Naperville - 10/15/22
I would highly recommend Gerber for any collision repair. The job was well done, finished on time and the people were courteous. It was a seamless process between Gerber and State Farm.
IL - 6801 Mill Rd, Rockford - 10/15/22
We were very impressed with the professionalism and work that the company had to offer. Jennifer and her manager were very helpful through the whole process of getting our car fixed. We had door damage from someone backing into our brand new Subaru and after we got the car back you can't even tell that it had ever been hit! They kept in contact and had the job done impressively quickly! We would HIGHLY recommend them to anyone!
MI - 521 S Main St, Ann Arbor - 10/15/22
six stars; exemplary service, above and beyond
IL - 13433 Southwest Hwy, Orland Park - 10/14/22
Great job professional work in no time looks like new
TX - 1401 N I-35 Frontage Rd, Round Rock - 10/14/22
Customer service truly 'Outstanding'. I received daily information on my vehicle repairs and estimated completion. Therefore, I was kept informed throughout the process up to and after completion. Estimated completion of vehicle repairs was not met, because repairs were completed 1 day earlier. Cerber technicians and all other personnel are to be commended for their hard work and dedication to 'Excellence'. Gerber is definitely a repair facility worthy of my recommendation to my family, friends, acquantacies, and anyone looking for a 'Gold Star' automobile repair facility. Note: Most rating scales are 1-10. Gerber is a 10 and beyond!
WA - 3441 Thorndyke Ave W, Seattle - 10/14/22
A big thank you to Shona D. for being such a stellar professional. She has repeatedly given me outstanding customer service. Especially in these times of worker shortages and mounting work pressures, it is a rare treat. I am very grateful for the care and quality she puts into her services. Thank you so much.
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