Washington Feedback

WA - 14955 NE 90th St, Redmond - 2/17/12

The quote was quick and accurate. Both incidents were fixed very well and delivered when promised. When I reviewed the work, it was as if the auto had never been hit and still looked as new as when I received it from the dealer. It's a great place to take your work if you need body work.

barth r

WA - 1124 Carpenter Rd SE, Lacey - 2/17/12

outstanding work and service, before, during and after the repair.

Bruce M

WA - 365 Rainier Ave N, Renton - 2/16/12

Gerber was awesome! They are very professional and courteous. They repaired my car and it looks better than before my accident. They even cleaned my car inside and out! It looks fabulous. Thank you Gerber!!

Jennifer R

WA - 14201 NE 190 St, Woodinville - 2/16/12

You guys did such a great job for my Honda!!! Thanks a lot!!! Masako Sukigara

Masako S

WA - 1700 137th PL NE, Bellevue - 2/3/12

Great service. Appreciated periodic update phonecalls. Friendly people. Good work completed as promised. Totally satisfied.

Joyce C

WA - 125 SW Everett Mall Way, Everett - 1/31/12

Picked it up and everything is all good...thanks for the great service.

Scott

WA - 14201 NE 190 St, Woodinville - 1/31/12

Your team was awesome. To a person, everyone had a great 'service' attitude. the team was very professional, helped me with my rental car return, and even gave me a small bottle of touch up paint. I'll be sure to recommend your service to friends and family going forward. Thank You!

James D

WA - 1124 Carpenter Rd SE, Lacey - 1/30/12

I am very please with my car, it was done on time and I forgot to clean out my car , however the personnel there insure my car was ready and cleaned inside and out. Thank you very much for a wonderful job, I must admit from the lady at the counter to the individual that did the estimate and explain the work perform all were respectiful . Thank you. I did tell my friends about this collision repair shop.

andrea f

WA - 14955 NE 90th St, Redmond - 1/28/12

Very good service. Everyone I dealt with was professional and easy to work with. The repair was done in the amount of time I was told and the finished work was very well done.

brian g

WA - 14955 NE 90th St, Redmond - 1/28/12

We have gone to the Gerber location in Redmond twice now for non-accident related repairs to the exterior of our car. They are extremely friendly, do good work very quickly, and we have NEVER felt like they were trying to cheat us or over charge us; if the actual labor hours and parts needed to do the job come out to less than the initial quote, that is all they bill you for! Would highly recommend this shop to anyone. Keep up the good work!

Shanna A

WA - 3441 Thorndyke Ave W, Seattle - 1/28/12

Convenient to downtown Seattle, efficient service and lots of communication between the estimator and myself by phone and by email. My car looks like new (replaced door and and expert work done to bring my bumper back to life!) and was completed in a very timely manner. The customer provided by Scott was excellent and professional. USAA was also very easy to work with and did not delay in helping me get my claim approved. Lastly, my car was detailed on the inside, a service I didn't expect, and so felt great to climb back in to.

K B

WA - 365 Rainier Ave N, Renton - 1/23/12

Tyler took care of me. Have a 2006 Z06 Corvette. Car is in excellent condition. The left rear facia got pushed in far enough to tear the fastners in the left rear fender (parking lot). Tyler took exceptional care of the car while his technitions carefully repaired the panels. I got to view the car as it progressed through the repair steps and was thrilled with the car that was taken. Communication was excellent, including the entire staff. THIS IS AN EXCELLENT BODY SHOP.

Richard T

WA - 1700 137th PL NE, Bellevue - 1/21/12

My car got hit by a rock that was dropped off an overpass while I was driving on the freeway. Initially I thought only my windshield needed to be fixed and I called my insurance. They set me up with Gerber in Bellevue and it was SO EASY. When I realized that my roof also needed to be fixed, I called my insurance back and Gerber could help me with that too! Once I got to them, they were calm, helpful, explained things clearly and were in contact with me every step of the way. I couldn't have had a better experience.

Lauren R

WA - 21101 Hwy 99 S, Lynnwood - 1/12/12

Excellent customer service. Car was repaired very well and in a timely manner.

Margaret R

WA - 14955 NE 90th St, Redmond - 1/9/12

Excellent Service. Repair is excellent. I would give it a "10"

Michelle L