Washington Feedback
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
The service to my vehicle was awsome!!! I am a hard person to please and theydid a great job!
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
The work looks great! The staff were super supportive and polite, even when things were not quite ready to go it was becasue they did not want to rush their work. Despite that, they made sure I was taken care of until the job was done. I would definately come back for any of my repair needs.
WA - 1124 Carpenter Rd SE, Lacey - 8/6/12
Great turn around on getting my car back on the roard. I was able to drop off and about 4 days later it was done...Awesome!
WA - 1700 137th PL NE, Bellevue - 8/5/12
Superb! Phil's enthusiasm for cars sold me on using Gerber over two other repair shops where I got quotes, and I wasn't disappointed. Even though my car's parts took a bit longer to track down because of prior upgrades making it rarer, Phil and Jennifer kept the communications coming so that I was never left wondering my status. Well-integrated with Enterprise for my rental car, great customer service start-to-finish, and repairs were thorough.
WA - 1124 Carpenter Rd SE, Lacey - 8/4/12
The repair work was done quickly and efficently. My entire experience went smoothly due to the professional and skilled staff at Gerber. Andrew was awesome!
WA - 1124 Carpenter Rd SE, Lacey - 8/3/12
Absolutely superior service! I was referred by the insurance company taking liability. Gerber was quick to respond, make sure I was ok, and making my estimate and repair painless. All my questions were answered, I felt welcome and the work looks wonderful! Riley was very warm and helpful, inaddition to being highly professional. There is no question in my mind that I will return if ever I need them, and recommend Gerber to all that need their expertise.
WA - 1124 Carpenter Rd SE, Lacey - 8/3/12
Customer service was great. Received updates on tuesdays and thursdays till repairs were complete. All questions were answered. Excellent service no issues thanks.
WA - 1124 Carpenter Rd SE, Lacey - 8/3/12
Great customer service! Prompt Car looks great:) courteous friendly and professional.
WA - 1124 Carpenter Rd SE, Lacey - 8/3/12
Great quality and very friendly employees.
WA - 1124 Carpenter Rd SE, Lacey - 8/3/12
Service was excellent .Repair work looks good. Maria Rodriguez
WA - 1124 Carpenter Rd SE, Lacey - 8/3/12
They kept me updated daily with pictures and information regarding the repair. Car came out looking perfect and I had no trouble whatsoever. Thanks!
WA - 14810 Smokey Point Blvd, Marysville - 8/3/12
very happy with the service i received. from getting a quote, to final pick up, the communication was very clear and excellent. this is my 2nd time at this facility. 1st time, it was known as Body Craft. Excellent work both times.
WA - 14810 Smokey Point Blvd, Marysville - 8/3/12
Wonderful customer service. Excellent communication. My vehicle looks amazaing. Thank you so much :)
WA - 1124 Carpenter Rd SE, Lacey - 8/2/12
Excellent service! We have used Gerber for collision repair several times and have never been dissapointed. Thank you!!!
WA - 1124 Carpenter Rd SE, Lacey - 8/2/12
The staff and faculty were very courteous and helpful and addressed all the repairs completely. This is the 3rd time I have used Gerber Collison for repairs and I am continually impressed by the service and quality of work. The repairs were completed much faster than anticipated, and beyond my expectations.
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