Washington Feedback

WA - 1124 Carpenter Rd SE, Lacey - 4/11/13

The customer service was outstanding, I would definitely recommend to others if in need of repairs.

Michael P

WA - 14810 Smokey Point Blvd, Marysville - 4/11/13

Great Service; Excellence Service. Summers (the estimator) did a fantastic job explaining the process to me. She answered all of my questions and commented on my concerns. Shannon went above and beyond the expected customer service; I especially like the Tuesday and Thursday morning updates because it kept my abreast of the status of the vehicles without me having to call in. I will definitely recommend Gerber Marysville to my friends and family. I will also use Gerber Marysville for other work to my other vehicles.

Moises E

WA - 125 SW Everett Mall Way, Everett - 4/11/13

Everytime the work done exceeds my expectations. No hassles and everything is communicated well ahead. Great skill, good service and excellent delivery committment.

RAMESH B

WA - 14810 Smokey Point Blvd, Marysville - 4/11/13

repaired my car door great. kept me updated with the status on repair, worked with my insurance. repair done soon well cant tell it was damaged. thank you

Joannie C

WA - 14201 NE 190 St, Woodinville - 4/10/13

Great Job!

EVERETT M

WA - 1124 Carpenter Rd SE, Lacey - 4/10/13

Excellent service, received frequent calls with updates and was provided a detailed explanation of process at the beginning to alleviate any additional stress. thank you.

Maydeline P

WA - 365 Rainier Ave N, Renton - 4/10/13

Just wanted to let you know that I took my 2011 Chevy Suburban in for a repair to the rear bumper and Ron was fantastic to work with. He handled the repair process from start to finish like a real pro and provided me with frequent updates on how things were progressing. The repair itself looked great and the color match was perfect. Nice Job! I would gladly refer Ron and this repair shop to my friends and family. Thank you.

David C

WA - 1124 Carpenter Rd SE, Lacey - 4/9/13

good job!!! want well for me thank you Gerber!!!

Tim K

WA - 1970 S Burlington Blvd, Burlington - 4/9/13

Great service and work!

ETHAN S

WA - 14201 NE 190 St, Woodinville - 4/8/13

Thanks for keeping me informed,Great service!

MARK J

WA - 14810 Smokey Point Blvd, Marysville - 4/8/13

Excellent customer service, on the ball, very good with followup while I was gone on vacation in Mexico via email. Very professional and excellent work. Went the extra mile and fixed a few other things too. Thanks!

Melissa C

WA - 1970 S Burlington Blvd, Burlington - 4/8/13

Great job and answered all questions I had! Wonderful to work with. Will refer anybody to Gerber Collision and Glass!!

Tamee P

WA - 1124 Carpenter Rd SE, Lacey - 4/8/13

Initially the service was not great. The individual that did the initial estimate did not provide a full report and I was called and asked to do anothe estimate. Luckly, Riley took care of the situation. She had me bring the car in to start the repairs and do the estimate. She text pictures to me during the week to keep me updated on my car. She was great and I appreciate her help. My car was ready a week earlier than I thought. Thank you

Fern M

WA - 1700 137th PL NE, Bellevue - 4/8/13

I was very happy with Rich and everyone else at Gerber. Rich did a fantastic job keeping me apprised of the status of my insurance claim as well as the steps and timeline for repairing/repairing my car. I highly recommend Rich and his team for their great work and expert services. My car looked as good as new, too! Thank you for your great service, arich and the Gerber team!

Pam O

WA - 1700 137th PL NE, Bellevue - 4/8/13

Richard provided absolutely outstanding service. In fact, I would rate this as one of the best customer service experiences that I can remember - from any service provider. Service was prompt with virtually no wait time; estimate was reasonable. And the end result: flawless!! I was blown away. On top of it, he went ahead and did some other touch-ups at no charge. Good old fashioned service like this is hard to find. It (almost) makes me look forward to my next fender bender. :-)

Colin M