Tempe, AZ - 2100 W University Dr
AZ - 2100 W University Dr, Tempe - 9/7/18
I was on the freeway and my radiator protector fell down on my car while driving 65 plus at 5 am in the morning. Very unsettling experience, it went under my car and made a loud scrapping noise. I contacted Gerber Collision and was provided excellent customer service and assurance that the issue was something they could easily take care of. They allowed me to bring the vehicle in without an appt and removed the hanging protector to allow me to drive until the part came in. Moe A. was the person I dealt with. He was very professional, kind and easy to work with. The overall experience was great and I will definitely take my car back in the future. Honest and trustworthy.
AZ - 2100 W University Dr, Tempe - 8/14/18
From my initial visit, for an estimate, to the pick up of my repaired vehicle, the entire staff were friendly, patient, and professional on addressing my needs. Mo, continued to keep me updated on the progress of the repairs. Thank you for completing the work in such a quick and efficient manner.
AZ - 2100 W University Dr, Tempe - 7/25/18
Mo and his whole team are the best. My 2015 Mercedes got into an accident right before winter break 2017. It was my first accident ever, my car got squeezed between 4 cars. I was scared and have no idea how to talk to the insurance company or to fix my car. I got a little bit frustrated with the insurance company because it's just so hard to contact them. It took a week and I finally got the rental car so that I can drop off my Mercedes to Gerber to get it repaired. Everything was very stressful before that, until I walk into Gerber. The first time I walked in, they literally took care of everything. They took my car, contacted my insurance company, and drove me home. Through the fixing/waiting process, it was a constant communication. Emails, copies of the email that they send to the insurance company, text messages with process ... tracking, callings, and voice mail... They are always available when I call them. Their consumer service is the best. After two weeks, I got my car back and it was just like a brand new car. Even though it still has some on and off technical issues (Mercedes are so hard to fix with all the technologies, and so expensive, too), they were able to take care of it even it means that they need to send it the Mercedes body shop ( I don't think they can do a better job, but they need to use their own technologies to fix their problems...). They will care for your car until there are zero problems, and they you help you to fix it if your car happened to have continued problems. I need to say thank you to them: the whole experience means a lot to me, throughout the whole process, you guys are the one that I can trust and know that you willing and able to help me. It's been more than half a year from the accident, and I was satisfied with every single interaction with you guys. (Thank you for even checking and fixing my bumper this morning, it was not even from the accident and you are willing the spend your time and afford to do that. It might be a little thing for you, but for me, it really means a lot!)Thank you guys for taking care of the little things and big things, and hope you guys not get tired of doing what is good, and good luck to your business! read more
AZ - 2100 W University Dr, Tempe - 7/13/18
Loved my experience! Was kept informed the whole way. Truck looks awsome. Will highly recommend to friends and family.
AZ - 2100 W University Dr, Tempe - 5/24/18
These guys are true professionals from start to finish. They did a thorough job, and they did it fast. Transportation to rent-a-car, and picked up my rental and dropped off my car at my condo complex when job was completed. Didn't expect that. Very convenient. You'll also get your ride back clean as a whistle. Highly recommend. Thanks.
AZ - 2100 W University Dr, Tempe - 3/17/18
Mo was most helpful with our repair needs on our GMC 2500 Sierra. He arranged a ride for us back to the family homeless shelter where we do volunteer work in the winter. (These mission projects get us out of MN in the winter). Our truck was ready even before it was promised. When it was ready he arranged a ride back to the shop for us. The shop receptionist (I cannot recall her name) is the one that gave us a ride. Outstanding customer service by each person. Beautiful work done by the technician. Thank you for this outstanding service.
AZ - 2100 W University Dr, Tempe - 11/2/17
These guys did a great job with helping me get my truck back up and running in a timely manner . I was always aware of the progress through text and even got phone calls from moe anytime he needed to fill me in further . Moe and his staff did a great job and went above and beyond for me and my Colorado !
AZ - 2100 W University Dr, Tempe - 7/10/15
I just wanted to express my gratitude for the awesome service received. I had the opportunity to be assisted by Ryan who gave me a sincere honest opinion about my repairs and helped me find the best affordable solution to my damaged vehicle. Thank you!
AZ - 2100 W University Dr, Tempe - 4/17/15
The Gerber team did an amazing job on my Chrysler 300! They kept me updated every step of the way and I really appreciate that. They made my car look as if I never got into an accident. I'm glad I choose Gerber Collision & Glass. I will definitely be recommending Gerber to all my family and friends. Thanks Gerber for all you did! I'm glad I didn't go with anyone else!
AZ - 2100 W University Dr, Tempe - 9/24/14
Great fast service, estimate was quick and correct. The work was done quickly and looks excellent.
AZ - 2100 W University Dr, Tempe - 9/20/14
Everyone at this location was very friendly! They required very little work from me, and took care of everything with the insurance company! Not to mention the FANTASTIC job they did on my car! I would absolutely recommend Paul and his team! Thank you so much for you help and hard work!
AZ - 2100 W University Dr, Tempe - 8/15/14
Repairs were reasonable, timely, and thoroughly professional. Paul was especially helpful and informative.
AZ - 2100 W University Dr, Tempe - 8/1/14
The service was great, the explained everything up front and were able to get my car back to me two days early. I would recommend them to anyone
AZ - 2100 W University Dr, Tempe - 4/17/14
Excellent service. Made me feel very comfortable, went out of their way to help me out. Were nice and clear, very friendly. Would choose them again if I ever needed their service. 5 stars
AZ - 2100 W University Dr, Tempe - 4/7/14
The folks at Gerber Collision on W University Drive in Tempe are fantastic. They have excellent customer service and the jeep looks good. They went out of their way to coordinate the courtesy car and make the entire process easy and seamless. Special mention to Lesley and the manager Paul for their friendly, customer service focus. Thank you again for your help and positive experience!
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