Tampa, FL - 9816 US Hwy 301 N
FL - 9816 US Hwy 301 N, Tampa - 2/12/18
this was the best service I have received from a company, the communication through the process was exceptional, the staff from start to finish was extremely helpful, friendly, and just a pleasure doing business with, they handled everything with insurance claim process to picking up my vehicle not only fixed, but detailed
FL - 9816 US Hwy 301 N, Tampa - 1/31/18
Took my Motorcoach for body work. Fred was very professional handled everything from start to finish with no problems.
FL - 9816 US Hwy 301 N, Tampa - 1/6/18
Work was excellent and on-time. Staff was professional and courteous. Extras: washing a vacuuming car were appreciated. Total satisfaction and recommend to anyone requiring such services.
FL - 9816 US Hwy 301 N, Tampa - 12/21/17
It has only been a day since I picked up my vehicle and I am very happy with repairs and service. I was treated very professionally and kindly. I'm also impressed with the informative email and text messages about repair status stating exactly what was done and what is recommended to be done with the car. I've had no issues so far, and plan to continue going to them for all my needs. Cody and Lindsey were extremely courteous, highly knowledgeable, and provided me outstanding customer service. I didn't have to make any calls they handled all aspects of my claim from coordination with my insurance company to arranging for rental pick up and drop off. I highly, highly recommend this auto body shop! They did excellent work!
FL - 9816 US Hwy 301 N, Tampa - 12/17/17
Phenomenal effort getting my car out in 15 days repairing significant rear end damage. Car looks great and handles perfectly. Great job!!
FL - 9816 US Hwy 301 N, Tampa - 12/5/17
WHAT A GREAT JOB DONE BY GERBER on RO#212539, here in Tampa, FL.First of all Cody was the consummate professional. He was very articulate as to the nature of the repairs to the wife's new CRV, kept me informed of the repair progress and demonstrated a great knowledge of auto repairs procedures. He also had a good sense of humor which went a long way in dealing with the strife of a hit and run on my wife's new car. And beside that, they finished the repairs up 2 days earlier than the projected completion date. Also the receptionist (I am ashamed I forgot her name) was a true customer focused employee. She answered our questions with a cheerful smile, gave us directions on how to get around that day, and was just a very cheerful and nice lady. (She deserves a raise or an "atta-boy" recognition for her smooth people skills, and ... making my wife feel better about what happened to her.I could not ask for a better collision repair experience. Gerber of Tampa did a fantastic experience and yesterday I recommended them to my neighbor who had an accident in his Lexus. Once again, thank you for a truly remarkable experience. read more
FL - 9816 US Hwy 301 N, Tampa - 11/2/17
Extremely pleased with the service at this location. This is the second time I have used them for my claim. Always friendly and love how the keep me up to date with my repairs.
FL - 9816 US Hwy 301 N, Tampa - 3/3/17
Fast, professional service. Excellent customer service. Would recommend for your auto repair needs.
FL - 9816 US Hwy 301 N, Tampa - 1/23/17
Had very good experience with Gerber. A quick estimate and they worked seamlessly with my Insurance Company. Work was excellent and the staff extremely professional. The best.
FL - 9816 US Hwy 301 N, Tampa - 12/7/16
My replaced tail light kept going out. Kevin and the staff was always accommodating and pleasant. Gerber has found a customer for life. Yesterday, I left home in a hurry and in the process I forgot to put honey in my oatmeal. The receptionist actually looked and found 3 packets of honey. I give credit where credit is due. Gerber thank you for your A++ service. God Bless you and I will tell my associates about you.
FL - 9816 US Hwy 301 N, Tampa - 12/1/16
I would just like to thank the entire Gerber staff for their excellent service on my 2008 Cadillac CTS.. They kept in contact with me even though we were going through the Thanksgiving holiday and my car was beautiful when they completed the job. I would recommend this location to anyone who is looking for exceptional service! Great Job Gerber and keep up the Great Work!
FL - 9816 US Hwy 301 N, Tampa - 11/16/16
Service, location, professional first class business. Kevin and Dena were just great and very respectful. Very pleasant experience over all. The you.
FL - 9816 US Hwy 301 N, Tampa - 10/21/16
We sent our full sized Lightening McQueen set piece over to John W. and his team to get a full refresh of the body work and plexi windshields and couldn't be happier with the results. The team was amazing with their communication from the first site walk of the vehicle at our shop, through the transportation, body work and shipment back to Disney property. We couldn't be more thrilled with their attention to detail and the final product. We will definitely be coming back to them whenever work like this comes up.
FL - 9816 US Hwy 301 N, Tampa - 9/28/16
Excellent service. The staff was friendly and the repair was amazingly done in two days. Will highly recommend this company
FL - 9816 US Hwy 301 N, Tampa - 9/9/16
I have used Gerber collision 3 times and I have to say I am very pleased with the customer service and work with the Temple Terrace office. Deena B. the receptionist is very personable and pleasant. She arranged for the rental car from Enterprise and when they did not come timely she made a phone call. Kevin A. ensured I was kept up to date with the repairs. Through all of this we had a tropical storm, Kevin and Deena ensured I was kept up to date with the repairs. Due to the storm, I fully expected several days delay in completion, however it was only a few days! The work that was done was beautiful. The service was so good, when Kevin called me and asked if I wanted them to fix the 2 deep gashes in the left panel I said yes! The price he quoted was a bit lower than an estimate I received so I went for it and was extremely pleased! I ... actually recommended someone today to bring their car and they did! Thanks again for all the support and great customer service, it's quite refreshing! read more
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