South Holland, IL - 16100 Suntone Dr
IL - 16100 Suntone Dr, South Holland - 12/21/15
Excellent,receptionist(Diane),repairmen,consultants,and technicians facilitated professionally by Mr. James Thomas(J.T.). Thank You
IL - 16100 Suntone Dr, South Holland - 12/21/15
I want to Thank Gerber Collision in South Holland, the service was fantastic, all of the employees were great, I would like to send 2 shout outs to Mario & the young lady at the front desk, I forgot her name, but their Customer Service was GREAT, I am a Manager for Kohls so I know great service, I have already passed the good word around my job, I need to get more of u all business cards, I give this company on a scale from 1 - 10 a 10 +++. I was there twice in a matter of weeks. My car & then my daughter car, I was a nervous wreck, but the experience with your company made me feel at ease, as much as I love u guys. I don't want to come back at all, but if I have to I would run back. Thank You Gerber
IL - 16100 Suntone Dr, South Holland - 12/20/15
Repairs were completed before the estimated date and look great.
IL - 16100 Suntone Dr, South Holland - 11/12/15
Mario M. is a rock-star! He was super-professional and very nice from the moment I walked in until I picked my vehicle up after repairs were completed. I really appreciate that he took the time to call me and keep me updated about the progress of my repair. I hope that your company has a mechanism to recognize and reward outstanding staff. If so, I highly recommend Mario for your highest award for exemplary customer care!
IL - 16100 Suntone Dr, South Holland - 10/30/15
J.T. was awesome and kept me informed about the status of my car. From drop off to pick up the service was outstanding. I will recommend to anyone who needs body work.
IL - 16100 Suntone Dr, South Holland - 10/25/15
Gerber Collision and Glass repaired my vehicle back in June 2015 after a hailstorm. I wrote a review back then applauding the excellent customer service rendered by one of its estimators Mr. John T. I was parked in a grocery store parking lot several months after my initial repair, when I discovered a shopper had scratched and damaged my vehicle down through the paint and metal. I returned to have my vehicle repaired at Gerber, but this time rather than go through my insurance I paid out of pocket. I was assisted again by Mr. John T and Mr. Mario M. Both these gentlemen were not only fair and reasonable regarding their estimate, but I found John and Mario to be extremely polite and professional; and they both offered stellar customer service. I also had the occasion to meet Nick the General Manager, and I found him to be very polite and ... read more
IL - 16100 Suntone Dr, South Holland - 10/17/15
I was very satisfied with the autobody repair work as well as the excellent customer service/care/attention provided to me during my last unfortunate service. Mr. Mario went above and beyond to make sure I was satisfied with my autobody work upon completion. He was very patient and made sure I was please with the repair work I received and I highly recommend Gerber to family and friends.
IL - 16100 Suntone Dr, South Holland - 10/3/15
Mario was great. James was great. They both deserve a raise. They made the process smooth.
IL - 16100 Suntone Dr, South Holland - 9/21/15
I really enjoyed the service from Gerber Collision.. With the awesome help of my estimator Mario...
IL - 16100 Suntone Dr, South Holland - 9/12/15
Mario is very friendly and knowledgeable. He courteous and very much a professional. My car was repaired in the estimated time he indicated. Mario is definitely a 5 star guy.
IL - 16100 Suntone Dr, South Holland - 8/23/15
Everyone did an excellent job! John T. was very helpful.
IL - 16100 Suntone Dr, South Holland - 8/14/15
Polite service and communication from agent Jose . The car looks great ! It was worth the wait . Thank you
IL - 16100 Suntone Dr, South Holland - 7/30/15
I recently experienced hail damage to my automobile. I would like to state that I experienced awesome and superior customer service from John L. Thomas the estimator, Marlon R. the production manager and Joann the receptionist. They were all extremely courteous, very professional and made me feel that I had come to a very honest and reputable business. Please know that I am very pleased. Thanks for getting me back on the road! Sincerely,
IL - 16100 Suntone Dr, South Holland - 3/18/15
Someone hit my daughter, Deja J. and this is where their insurance company recommended I take my car... From the 1st telephone call w/Brooke, to the day I took my car in JoAnne and when I met my estimator Jose R (OUTSTANDING GUY)... Top Notch customer service straight across the board. Jose kept me updated on every phase of my car being repaired!!! What an OUTSTANDING job done on my car!!!!! WOW!!!!!!!!!!!!!!!!!!! HIGHLY RECOMMENDING TO FAMILY & FRIENDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IL - 16100 Suntone Dr, South Holland - 3/13/15
The service was friendly and did a good job.
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