Raleigh, NC - 2821 Capital Blvd

NC - 2821 Capital Blvd, Raleigh - 2/19/14

The employees are always friendly and helpful. The work is done in a reasonable amount of time. Usually earlier than the insurance company gives them. And the work is that of excellence. I wouldn't go anywhere else for body work.

Kathleen S

NC - 2821 Capital Blvd, Raleigh - 2/8/14

They were so great I needed rarely pick-upthe and they were able to do it for me. Very kind and cheerful. Mr. Ferguson was great.

Linda M

NC - 2821 Capital Blvd, Raleigh - 2/7/14

Customer service was great from the very moment I walked in al the way through from beginning to very end. The staff was very informative and Daryl kept me updated. This location has done work for me before years back. When the collision was done, my answer to my insurance rep was Gerber.....

Kimberly L

NC - 2821 Capital Blvd, Raleigh - 1/30/14

The service from start to finish was great. The receptionist Britany was friendly and the Repair Process Manager Darrell was very knowledgeable and explained everything

David F

NC - 2821 Capital Blvd, Raleigh - 1/20/14

Darryl and crew were absolutely fabulous to work with in regards to the minor car repair I had. They kept me informed of the process and were such a pleasure to work with. If I could give them 10 stars I would. I highly recommend them to anyone needing car repairs.

Rebecca J

NC - 2821 Capital Blvd, Raleigh - 1/7/14

Amica Insurance Company suggested Gerber Collision to handle the repairs on new 2013 Volkswagen CC. An unfortunate accident damaged the drivers side of the car. We were met by Mr. Frank R. We found Mr. R very friendly, professional and dedicated to our satisfaction with Gerber services. He delivered our vehicle back to us in a like new condition. We highly recommend Gerber collision and their Raleigh Capital Boulevard staff.

Sam C

NC - 2821 Capital Blvd, Raleigh - 12/18/13

The preliminary estimate were accurate and the process was done professionally. The repair was done quickly and ahead of schedule. The final invoice mirrored the preliminary estimate total. Working with the Gerber personal was a very enjoyable experience .

Thomas M

NC - 2821 Capital Blvd, Raleigh - 12/14/13

I am very pleased with service at this location. Prompt, fast and efficient. I will definitely recommend this body shop to anyone who may need service.

Terri F

NC - 2821 Capital Blvd, Raleigh - 12/12/13

Great Customer service. Gave updates frequently on repairs.

Mary I

NC - 2821 Capital Blvd, Raleigh - 11/14/13

This is the second time I've had to have work done (unfortunately) but the folks at this location are so extremely nice, thorough, and personable that it makes the hassle of getting your car fixed after an accident . I hope I don't need to have any repairs done anytime soon, but if i do, I know where to go! I will also be recommending this location to anyone who needs collision repair.

Mike V

NC - 2821 Capital Blvd, Raleigh - 11/11/13

Great coutesy, professionalism and fast service.

Salvatore C

NC - 2821 Capital Blvd, Raleigh - 10/19/13

These guys were so awesome, I did a shout out to them on all of the social sites I'm a member of as well as a couple friends. I was in a car accident Tuesday 10.15.2013 where someone pulled out onto the main road in front of me. The front end of my dodge charger was damaged and needed to be replace. I called Gerber at 0730 (time the open) on Wednesday 10.16.2013 and they set me up to come in for an estimate that same morning and 0930. When I arrived, the ladies at the front were very courteous, helpful, and friendly (awesome customer service). Darrell Ferguson (they guy that did the estimate) was very efficient. He came out and got straight to work with taking pictures and taking note. The only thing is the insurance company (Hartford) who the claim was filed under sent Gerber 2 different files both with different information. Because of ... this, Darrell wasn't able to do much until they returned his phone call. In the meantime I went home and waited for a call back. Shortly thereafter, Darrell called me back informing me that her insurance (Hartford) took full responsibility for for the accident and would cover all repairs and rental car fees. I drove back over and had a feeling that I was leaving my vehicle in good hands. They quickly got it in and got me connected with a car rental agency. On Friday 10.18.2013 I received a phone call informing me that my car was ready and I could pick it up anytime. I was shocked that it was done so quickly!!! WONDERFUL. When I went to get my car, I was amazed at the work. The paint matched perfectly, the work was immaculate. They did such an awesome job!!! I would recommend them to anyone needed some work done! Thanks guys!!! From customer service right down to the work they did, they're the best!!! read more

Bobbie B

NC - 2821 Capital Blvd, Raleigh - 10/17/13

It is rare to see a business go out of there way for you, but Gerber collision did. They were amazing to work with. They walked me through the process step by step. I'm very mechanically inclined, so they walked me into the garage and showed me all the items that need to be repaired once the fenders and bumper were off. They called me to keep me up to date, and responded quickly to my inquiries. I never go out of my way to write reviews or give feedback, but I thought it was necessary to give credit were credit was due.

Mitchell S

NC - 2821 Capital Blvd, Raleigh - 10/2/13

good work fast service friendly and competent staff.

marie k

NC - 2821 Capital Blvd, Raleigh - 9/25/13

excellent service

richard b