Pennsylvania Feedback

PA - 153 Pennsylvania 100, Fogelsville - 3/4/14

Your customer service was excellent. I was in and out of your location quickly.

Hilary K

PA - 105 Walnut St, Allentown - 3/3/14

Finding professional, nice, outgoing and dedicated employees that treat customers with respect and equality is hard to find. But, Gerber I have to say you out did yourselves when you found the employees you have. Randy K. Thank you for your professionalism, politeness friendliness and expertise with my vehicle. I definitely would recommend Gerber to all who needs repairs.

Brenda D

PA - 1000 Meyer Ln, Easton - 2/27/14

Very nice job fixing rear bumper on my 2010 Honda Civic. Paint match very good. Repaired in a timely manner! Thanks

Scott G

PA - 153 Pennsylvania 100, Fogelsville - 2/27/14

Great job by all involved in repairing our fleet car. The car is owned by Progressive Insurance and we also use this shop as part of our referral program. It was nice to receive the same excellent quality of customer service that we tell our customers they will get by coming here. Thank you!

Ryan F

PA - 6650 Chrisphalt Dr, Bath - 2/25/14

I was 110% satisfied with the service provided to me at the location in Bath. I was more than satisfied at the job they did with my car- you can't even tell I was ever in an accident- looks good as new! Kelly did a great job at answering any questions I had and in helping me get my rental from Enterprise in a very timely manner. Karl took the time to go over what needed to be done, and he called me throughout the process to update me on my status of my car being fixed. If I ever need collision repair again, I would not hesitate at all to come back to this location. I also have no hesitation in referring my friends to this location. Thanks again for the great and friendly service! :)

Anna

PA - 105 Walnut St, Allentown - 2/25/14

Randy K. went out of his way to make this process as smooth as possible. Randy took care of getting the renter vehicle deliver to his location and taking back the vehicle. The other driver's insurance was Safe Auto, which was NOT easily to work with. Randy took care of communicating with them to get my vehicle covered. Randy also kept me informed by phone and email on a daily basis. Randy did a great job and I would recommend this place to others.

Susan B

PA - 153 Pennsylvania 100, Fogelsville - 2/22/14

I would highly recommend this shop for any collision repairs, and I have to friends and family. They are so nice and friendly and they care. I would never take my car anywhere else. Keep up the great service.

Judi H

PA - 153 Pennsylvania 100, Fogelsville - 2/21/14

Everyone was very helpful, and my car was completed as promised. Cannot tell where the damage occurred.

Brian B

PA - 1016 Pennsylvania Ave, Pen Argyl - 2/21/14

The employees did a wonderful job on my car. They always called with updates on what's they were with repairs and they took my rental back for me. All of my family recommended that I get my car fixed here after my accident and I'm glad that I did! I can't thank them enough for the support they gave and the amount of stress that they relieved!

Amanda D

PA - 105 Walnut St, Allentown - 2/21/14

Excellent service, great customer service from Randy.

Stephanie L

PA - 153 Pennsylvania 100, Fogelsville - 2/21/14

My Jeep looked great! They had it completed a day early and it was cleaned inside and out. They followed up to make sur I was satisfied. A very positive experience, and I would recommend them to others in need of glass or body work.

John C

PA - 1016 Pennsylvania Ave, Pen Argyl - 2/18/14

Exceptional service, detailing was a very nice touch. Drop of and pick up of rental car saved time. On time despite snow storm. Thanks

Edward J

PA - 105 Walnut St, Allentown - 2/16/14

I had the pleasure of working with Randy K. at the Allentown site. I found Randy to be 100% helpful and customer oriented from my first contact via phone to final contact in picking up my vehicle. I was involved in a minor hit and run accident which took off my driver's side mirror and left my car unsafe to drive. This was my first time dealing with insurance and a collision shop, and I will never go elsewhere. Randy was professional and personable. I felt like he truly cared. Randy offered to contact USAA for me, gave me a timely estimate, set me up with a rental vehicle and overall made the process so painless and not nearly the hassle I thought that it would be. Gerber got my car to me the next day even, saving me money on the rental! Thank you so much, Randy. You made me feel comfortable and confident that my car was in good hands. ... Five stars for Gerber! read more

Cara K

PA - 153 Pennsylvania 100, Fogelsville - 2/15/14

Tiffany was very helpful & great to work with.

Jay A

PA - 6650 Chrisphalt Dr, Bath - 2/13/14

Great service and the work was completed earlier then promised. Hope I never need auto body repair again, however, if I do I'll come back to this location.

Alex M