North Carolina Feedback

NC - 2447 Onslow Dr, Jacksonville - 5/14/18

Everyone was very friendly and helpful. The body and paint shop personnel did a great job.

Homer B

NC - 1429 Mechanical Blvd, Garner - 5/14/18

Service was excellent, as were the repairs. Truck repairs were to be completed by 5/17/18 and were done by 5/14/18. I'm a happy camper having my Truck back.

Thomas B

NC - 6013 Victory Lane, Concord - 5/11/18

The Concord Gerber Collison were very informative and always customer friendly. I will recommend them to my family and friends that will need auto body repair.

Donna C

NC - 5130 Raeford Rd, Fayetteville - 5/11/18

We had our Lincoln MKS repaired in this facility which had some front fairing damage from a piece of metal on the Interstate. The entire process was handled very well not only by USAA but this facility. from the time I received my estimate which was very accurate from Charles to the repair and return of my car as promised, which was returned like new and was clean and we were very happy with the quality of work and again the entire process.

Daryll M

NC - 6013 Victory Lane, Concord - 5/11/18

Friendly, knowledgeable and overall pleasure to do business with for my truck repair.

Joe H

NC - 255 E Parris Ave, High Point - 5/11/18

Thank you so much for everything!! Very nice and professional. Did an incredible job on my car - looks brand new. Very fast service! Thank you again!!!

florence b

NC - 111 Commons Dr, Mooresville - 5/11/18

Great Work! Appreciate the progress updates and finishing the work ahead of schedule.

E S

NC - 5010 Wilkinson Blvd, Charlotte - 5/10/18

Excellent service

Deborah

NC - 2821 Capital Blvd, Raleigh - 5/9/18

The repair looked really good, plus, my car was cleaned. However, I was told the repair would take a half day but turned into 2 days.

Maxine S

NC - 801 N Main St, Holly Springs - 5/9/18

My service was STELLAR! Chad was caring, sensitive, empathetic and kept me updated at all times. He eased my fears about the damage to my beloved Lexus from the start. I've had other cars fixed at Gerber and when the tow truck driver told me he had to take my car to some random lot, I said "heck no" and paid the $125 for him to take it (and me) to Gerber. I knew once I got there I would be all good, despite the stress of my accident. Gerber even had my back making sure I knew I could get reimbursed from State Farm for the towing. Now that's some serious customer service. I cannot say enough great things about Gerber in Holly Springs. the ladies at the front desk are even fabulous. They will hunt down a rental car for you if you are having problems. They care, period!

Angela C

NC - 1510 Hooker Rd, Greenville - 5/8/18

Did a good job on my 2010f150 I given them a five star and I got my truck back in good time

Joe E

NC - 11537 Clayton Blvd, Clayton - 5/4/18

Loved getting updates via text. Truck looks like nothing ever happened.

Rosalyn A

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/4/18

Really nice guys. Lee helped me get my car looking lovely. Would use them again and recommend to others.

Annette G

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/4/18

I am extremely happy with the customer service and technical staff at Gerber Collision & Glass for their great job they've done to repair my car. My bumper looked brand new once the work was completed. They kept me informed of their progress every step of the way, and addressed any questions I asked in a very professional manner. I went back to get my headlight checked and they replaced a new bulb that was needed for free. I also asked about removing a dent that had been made earlier (from a rock) on the hood of my car, and they gave me a great referral who removed it perfectly. I used their service to repair the windshield to my husband's car and they came to his workplace and repaired it quickly while he continued to work that day. I've recently moved to a different home with a very narrow garage door and I scratched one side of my ... car. I went back to Gerber in hopes they could fix it. They repaired it right there on the spot in less than 20 minutes and gave me tips on how to maintain it. You can not ask for better service from a caring staff who does whatever they can, at a very reasonable price, to keep you car in great looking and working in good/great condition. They don't nickel and dime you to death like other companies either. Thank you Gerber Collision and Glass staff for doing such a great job! I will definitely go back to them for any future repairs needed to the body of my car. read more

THALISTINE M

NC - 801 N Main St, Holly Springs - 5/2/18

This was the best experience with a collision repair shop. Every time I came in I felt very welcome. They told me up front what all needed to be done with my car and kept me updated throughout the process. I had conflict issues with coming in to get my car fixed and needing it sooner and they worked with me and I ended up getting my car back before I was scheduled to. I would definitely reccomend this auto body shop to anyone! Their staff is very friendly and they do amazing work!

Emily W