North Carolina Feedback

NC - 2821 Capital Blvd, Raleigh - 12/4/12

Darrell and his staff were the utmost in customer service. They explained everything that was going to be done with my car, what to expect, made arrangements with Enterprise Car Rentals ( who were superb as well) and made themselves available to my hectic work schedules. I would come back here in an instant if I ever need any glass or collision repair made and I would highly recommend them to anyone I know, for complete piece of mind and trust when dealing with my car.

Paula B

NC - 2821 Capital Blvd, Raleigh - 12/4/12

No one wants to be in a car accident, but having said that the whole experience at Gerber, from beginning to end was incredibly positive. We were impressed with Frank and the staff and very pleased with the work done on the car. We are telling everyone we know what a great service you offer.

Michael D

NC - 6013 Victory Lane, Concord - 12/3/12

Communication throughout the entire process was top rate! I was kept informed on the target date, the unanticipated cause of delays and the revised completion date on a constant basis. The car was cleaned and ready for pickup when I arrived.

Dave E

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/29/12

I am very pleased with my experience at Gerber. Repair work was impressive, my CTS-V looks better than it did before the accident! Service was quick with several status updates along the way. Brent Watson and the whole team were all very friendly and professional. Thanks!

Michael W

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/28/12

Gerber did a prompt and excellent job on the repair. They were thorough in providing information during the entire process giving confidence that care was being taken. Thank you.

H.G. S

NC - 1429 Mechanical Blvd, Garner - 11/28/12

Gerber kept me up to date on my estimate progress of repairs and committed to delivery of my vehicle ahead of schedule.

Carlton T

NC - 1429 Mechanical Blvd, Garner - 11/28/12

The service I received exceeded my expectations. Not only was the repairs done well, it was completed quicker than expected. My car was even cleaned on the inside. Tony did my work and he was a pleasure to work with. I will be referring this shop.

Summer S

NC - 801 N Main St, Holly Springs - 11/27/12

James gave the best service anyone could ask for! I had spoken with him in advance to help aid in the speedy repair of my daughters car that was at school with her. I was able to bring the car in the day before Thanksgiving in the hopes of having it completed for her to return to school by Saturday. With the holiday I really did not think the repair would be done but to my surprise I received a call before the end of Wednesday that the car was done and they were finishing the detailing. I was extreemely pleased with the repair.

Mary B

NC - 2821 Capital Blvd, Raleigh - 11/27/12

Awesome service. Repairs were finished quickly and my Jeep looked great. The staff went above and beyond to help me and answer any questions I had. I would definitely recommend Gerber Collision and Glass to friends and family.

Natasha W

NC - 8125 Market St, Wilmington - 11/27/12

Thanks for your help! Have a Merry Christmas and a Happy Holiday Season!

Darla S

NC - 6013 Victory Lane, Concord - 11/26/12

Hi Kevin, With all the craziness surrounding our move to Pennsylvania...getting here just in time to get hit by the hurricane, lose power and water for a week and doing all the busywork involved in changing addresses, automobile title, tags licenses, etc. I have been remiss in sending you a thank you. Sorry for the delay. When Karen's car was hit by a runaway truck just 5 days before our scheduled move, I was beside myself trying to figure out how I was going to move the items slated to go in the car and how I was going to retrieve the car after it was repaired. You solved all of those problems for me. We brought you a car on Monday, October 22nd with a drivers door that needed replacing, a left front quarter panel that needed repair, front post and center post also needed to be fixed. I have to believe that most if not all body shops ... would have told me that the car would be ready in 2 or more weeks. That would have been devasting because we were closing on our house on Friday October 26th and driving to PA. Fortunately for me your company is not a typical collision company. You and all your people jumped through hoops and pulled off a miracle for which I will always be grateful. You gave me back my wifes car on Friday october 26th...FIXED! I told my Nationwide agent ( Paul Mears in Valdese, NC) about what you did and asked that he relay that info to Nationwide. They need to know about a company like yours. Karen and I were able to make the trip to Pennsylvania ( a move that will have us near children and grandchildren) on schedule, only because of the hard work and dedication of you and your entire team. By the way, before I left I told all my friends ( who reside in your area) about your company, so that if they ever have a need, they will know to call you. Thank you again and please thank your entire team for me. YOU GUYS DELIVER! You did great work and you did it faster than we had a right to expect. From my family to yours... Have a Merry Christmas and a healthy and prosperous New Year. Warmest regards, read more

Bob F

NC - 6013 Victory Lane, Concord - 11/21/12

Could not have picked abetter place to get my car done. The young lady Aprill was just great the service was done when she promied it the car repair where perfect. Will be more than happy to recommend this shop to anyone in fact have already done so to a guy I work with.

Bill C

NC - 8813 Ice Dr, Raleigh - 11/21/12

Hi Steve, I had the pleasure in speaking with our policyholder, Wendell Furbert, regarding claim 024834159; a loss that he rear ended a claimant. In speaking with him about setting up an appraisal, Mr. Furbert asked about going to Gerber Collision and Glass off of Ice Drive in Raleigh. Insured informed me that he had his vehicle repaired by Gerber on a previous claim (023816292), and he was greatly pleased with the repair, their knowledge, friendliness, and he wanted it to be known. So, if you may, please pass this along to then as a thank you for taking care of our policyholders!

Wendell F

NC - 1429 Mechanical Blvd, Garner - 11/21/12

Excellent service. Very nice staff. Very good quality work.

Ann D

NC - 8125 Market St, Wilmington - 11/21/12

Service was great. Got car back when promised. Everyone was friendly and knowledgeable about my car and my individual repair.

jon l