North Carolina Feedback

NC - 1429 Mechanical Blvd, Garner - 11/16/12

I just want to say thank you for the great job on my car!!!

PETER R

NC - 1429 Mechanical Blvd, Garner - 11/15/12

Awesome! This is the one word that I could think of after a deer ran out and wrecked my car after the completion of the repairs to my vehicle. The staff and serviceman that spoke to me at the outset put me at ease and kept me in the loop concerning the repair of my car. They did a wonderful job! I was very pleased and I will recommend them all my friends and whoever I hear of will repair of car needed, Thanks so very much. Dorothy Evans

dorothy e

NC - 11537 Clayton Blvd, Clayton - 11/15/12

I was impressed with how detailed the staff was. They did a wonderful job on my Lexus. You have a customer for life. Thanks.

Talmage B

NC - 11537 Clayton Blvd, Clayton - 11/14/12

One word describes this place: AMAZING!!!!!! The man at the front desk was so nice and attentive to our needs, and the other employees are so friendly as well. The shield on the bottom of our car was flapping and it only took 5 minutes to fix and put back on! These are really nice people and the service is speedy and great. I give this place a 10 all the way! I highly recommend this location to anyone needed auto services. You will be pleased. :)

Brianna S

NC - 562 US Hwy 70 W, Havelock - 11/14/12

From check in to check out Gerber customer service was outstanding. Every question and concern was taken care of. I received updates of my vehicle via texts and phone calls. I am totally pleased with the reapirs done of my vehcle. I feel like the staff went above and beyond what was required. Customer service is wonderful!!! I will be using Gerber and recommending them !!! Thank you for taking care of us! The Ryan Family

Melinda R

NC - 1429 Mechanical Blvd, Garner - 11/13/12

I had excellent service at Gerber Collision in Garner! My contact there was Tony and he was great. He kept me informed of the status of my vehicle repair, where the parts were coming from, what parts needed to be replaced and even called a few days after I picked it up to make sure I was satisfied with the work. If Tony said he'd call me at 2pm with an update, he did exactly that. As a bonus, he was very friendly (as was everyone I came into contact with at Gerber) and had a great sense of humor. Communication is VERY important to me and Gerber did a great job. Thanks guys!! I forgot to mention that they washed, waxed and cleaned the inside of my car! It hasn't looked this good since I bought it. My friend told me I should hit a deer more often to get my car cleaned up. No thanks, but very true! :)

Kristen C

NC - 1429 Mechanical Blvd, Garner - 11/13/12

Excellent service. Manager went above and beyond my expectations to make sure I was satisfied. Will definitely recommend to friends and family.

Lynda B

NC - 212 Old Salem Rd, Morganton - 11/13/12

"What a pleasure it was to work with such an outstanding company! From the time they were first contacted until we picked up the finished product, we had several situations that delayed work on the car. Each time, they worked with us to fulfil their obligation at OUR convenience. When my husband picked up the vehicle they had even washed it, vacuumed, shampooed the carpets, AND left a little bag of candy in a bag tied to a "We appreciate your business" card. CLASSY business is all I can say!!!"

Kathleen W

NC - 8813 Ice Dr, Raleigh - 11/12/12

Very prompt and professional service. The team goes out of their way to make sure the customer is accommodated either with a rental car if needed, or delivery and pick up times. The work done looks great and was completed pretty quickly. Thanks for your attention and help!!

Philip D

NC - 2821 Capital Blvd, Raleigh - 11/12/12

Gerber did a fantastic job on our repairs. Our car was clean and spotless. The paint job was well done and it looks like a new car. Thank you for an excellent piece of work.

claude c

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/12/12

The process to get my car repaired was easier than I thought. As an insurance agent I counsel my clients all the time on what to do and how to do it, but it is different when you are the one who has to deal with the appraisals and getting the car repaired. The fact that you are paired with an Enterprise Rent-a-car just down the road made it even easier. Brent was great to work with and helped me through the process. Tiffany, your front desk person, was helpful as well and called Enterprise for me. If we need to have collision services again we will definitely use your shop. Thanks again for making this a very smooth process. Pat

Pat D

NC - 255 E Parris Ave, High Point - 11/11/12

Leigh Ann Huffman and Craig Smith at Gerber were both wonderfully helpful and easy to work with through my entire "experience" after my car was towed to the High Point location. I really appreciate the time they both took to answer all my questions and help me get my car back as soon as possible. The quality of the work on my VW was outstanding. I was completely pleased with your company. Thank you!

Deborah G

NC - 13516 Old Statesville Rd, Huntersville - 11/11/12

I only had my new car for 1 day when unfortunately, I needed the services of Gerber Collision. They are amazing and very professional people. I threw them a challange and they came through in a timely manner. They had great communication with me and showed a genuine concern for me and my car. I can not stress enough how great their customer service is. Thanks you Joe and the lovely lady who took all my phone calls. My car looks fantastic again!

Rebecca C

NC - 212 Old Salem Rd, Morganton - 11/9/12

They did a beautiful job. Everyone was extremely nice and made a bad experience into a good one. Thank you.

Ophelia H

NC - 801 N Main St, Holly Springs - 11/7/12

We had small damage to our front bumper and the repair looks great. I appreciate the care about our small problem and the attention it was given. Everything was done as promised.

Mel E