North Carolina Feedback

NC - 3506 Bragg Blvd, Fayetteville - 4/6/13

I am happy to report that the customer relations person, and the technitions that repaired my 2009 Chevrolet Malibu to like Show Room new condition. I will definetly recomend your Co. to any one needing either Collision Repair or glass service. I certainly will come to you for any other repairs, hopefuly, the next time it will not be my fault that caused the collision.

Richard W

NC - 11537 Clayton Blvd, Clayton - 4/6/13

I wanted you to know how pleased I was with the service I got at the Clayton repair, Bobby Clifton was sp good to me and keeping me informed what was going on and had done an excellent job in a timely manner. Very professional andhis team was awesome. I would go back to this store and highley recommend it to everyone I know. Bobby called and let me know what was going on and kept me posted about eveything and even called the rental car to get me set up to rent a car. It was so easy. Thank you for having people like that working for you it really made my life easy with this. Thank you Bobby and your crew for what they did for me.

Paulette B

NC - 1429 Mechanical Blvd, Garner - 4/5/13

I recently had repair work done at Gerber and I was able to schedule the work to be done just a week after my initial visit. The repair took the same number of days that was quoted in the estimate. Everything looks great and I am pleased with the service I received from the staff. Thanks, Gerber!

Megan L

NC - 11537 Clayton Blvd, Clayton - 4/4/13

My car was vandalized using egg and latex paint. This company took my car in the garage, pressure washed off the material and put a coat of wax on the car. I was very impressed at the professionalism and attention to detail that was provided. A class A business. I would recommend them for any body repair or damage to your automobile

Linda T

NC - 8125 Market St, Wilmington - 4/4/13

The service was beyond anything I have ever experienced from a body shop. The service people were professional, courteous, and knowledgeable. I felt good about leaving my car in their care. I received updated via text during the entire time my car was being repaired. Best of all, the process didn't take long at all. Once it was complete, they sent me a notification and I was in/out before I knew it. I hope I do not have to have any car repairs done soon, but if I do. I will be bringing my car to Gerber. One Very pleased customer.

Veda M

NC - 3506 Bragg Blvd, Fayetteville - 4/4/13

Excellent!!!!!!! Job well done on time

Bawumodome P

NC - 8813 Ice Dr, Raleigh - 4/3/13

"I refuse to continue on with my day without first letting you know how grateful I am. I wanted to take this opportunity to say "Thank you very much" for the work your shop provided on my vehicle (Mazda-RX8). Your technical staff is quite competent and very responsive to my needs. It's nice to know that there are companies out there who care about their customers and willing to go the extra step to help them. Each time I visited Gerber Collision in Raleigh, NC I was greeted with much enthusiasm by Philip and Tammy! Additionally, Philip called me with updates on the completion progress to my vehicle. Please let Tammy know that I appreciate her follow-up phone call and I am very satisfied. I don't have your boss direct contact information so please forward this email to them on my behalf. Your boss should be proud to have you ... both on staff and I will not hesitate in doing business with you again." read more

Abdur M

NC - 8125 Market St, Wilmington - 4/3/13

Friendly courteous staff. I liked the frequent text updates. The truck was completed ahead of schedule and it was washed and cleaned on its return

David S

NC - 8125 Market St, Wilmington - 4/3/13

Great job thanks.

Chris N

NC - 2821 Capital Blvd, Raleigh - 4/3/13

I THINK THEY DID A REALLY GREAT JOB ON MY CAR AND GOT IT BACK TO ME QUICK CUSTOMER SERVICE WAS GREAT. THANKS

CURTIS W

NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/1/13

Very pleased on the courtesy, professional inter-actions and efficiency of the entire repair process. Also, very surprised and pleased that my van had been vacuumed and washed, I was planning to get the van cleaned that day, but this service saved me both time and money.

Earl P

NC - 255 E Parris Ave, High Point - 3/29/13

Your representatives from Gerber at this location were of superior quality from beginning to completion of my service there. They were professional and courteous even when I was beside myself and not the most pleasant person when I first came in. They were well informed, patient, timely and kept me updated on the progress of my repairs regularly throughout the whole process. I felt completely in capable and caring hands. I was astounded at the extraordinary service and attention given to me by every employee at this location and will highly recommend them to everyone I know. :) A +++

Brenda C

NC - 13516 Old Statesville Rd, Huntersville - 3/29/13

Outstanding service - Allison in particular was kind, helpful, courteous, & professional. She took care of EVERYTHING, I barely had to do a thing other than bring the car in & let them take it from there. The work was delivered ahead of schedule, the repairs looked terrific, and they even detailed the entire car for me! Price was very reasonable as well. We needed some work done to my wife's car, have been putting it off but I'm scheduling it with Gerber because of the excellent all-around service we've received. HIGHLY recommended.

Mark R

NC - 8813 Ice Dr, Raleigh - 3/29/13

While going through the process of getting my vehicle repaired, The staff of Gerber Collision & Glass was spectacular in assisting me to the best of their abilities. Personally, I believe that an employee by the name of Phil DeRosa was the most helpful out of all. He spent numerous minutes of his busy day talking on the phone with my mother to help resolve our claim. He was the kindest individuals i have met through the auto repair industry and he deserves to acknowledged. Whether that is some kind of accolade or a raise i believe that he deserves it due to his willingness to go out of his way to please others. I can say that i will be returning to Gerber Collision & Glass due to the great atmosphere and great employees like Phil.

Brandon F

NC - 2821 Capital Blvd, Raleigh - 3/26/13

The insurance really really sucked and the fact that Gerber managed to get anything out of them amazed me. Dealt with Frank Rochelle was was amazing. he kept me informed, he was calm and very patient. I was very exasperated with the insurer but Frank calmy worked through it. Brittinay at reception also an asset to organization.

Michael L