North Carolina Feedback
NC - 8813 Ice Dr, Raleigh - 4/8/14
Awesome Job!!!! was told it would be ready in 3 Days and we got a call at 4pm the same day we dropped it off saying it was ready, WOW!!!
NC - 1429 Mechanical Blvd, Garner - 4/8/14
Jason O. repair process manager very execellent job. I'm very please with my car.
NC - 6013 Victory Lane, Concord - 4/8/14
My car was with Gerber for more than a month but it definitely had significant damage done to it before being brought in. They communicated with us through the entire process and I was happy with my results. It looked like my car hadn't been touched.
NC - 8813 Ice Dr, Raleigh - 4/8/14
My dealings with the personnel in the office as well as the overall work done on my car was SUPERIOR!! I was told it would probably take about 2 days and to my surprise, I got a phone call the very next morning and they notified me my car was ready to go. I picked up a VERY CLEAN LOOKING CAR and am so satisfied. I was referred to you by two individuals, since I am not from this State as of 6 years ago. Thank you again for a great job, WELL DONE!!
NC - 2821 Capital Blvd, Raleigh - 4/8/14
They did an outstanding job on my car repair, will use them in the future if needed
NC - 201 Maynard Crossing Ct, Cary - 4/7/14
I received excellent customer service at Gerber Collision. I was impressed by the level of communication that I was provided. I appreciated the daily emails with updates to my vehicle and was able to answer all of my questions regarding worksmanship and insurance concerns. Overall, I would strongly recommend their services to family and friends who need collision services.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/7/14
The people at this location were very friendly and informative. They did great work on my car and had it finished 2 days early!! Overall, this is a great shop to work with and I highly recommend them.
NC - 1429 Mechanical Blvd, Garner - 4/6/14
Excellent job down to to the smallest detail. Friendly and professional service. I was kept informed constantly. Who could go anywhere else. Jay and his staff represent your company in the best way possible.
NC - 8813 Ice Dr, Raleigh - 4/4/14
I received excellent service!!! I would recommend them to anymore!
NC - 2821 Capital Blvd, Raleigh - 4/4/14
The customer service and overall service was excellent. They kept me updated on the progress of the repairs and were punctual and handled the repairs in a timely manner. This is my second repair service at this location and I am a very satisfied customer and would gladly recommend them to family and friends.
NC - 6013 Victory Lane, Concord - 4/4/14
I was extremely happy with everyone that I met while getting my car repaired due to an accident. The car was repaired to my satisfaction! I met with Angie Morales first and she was great to work with. Tonya was always pleasant on the phone and in person; Ashley kept me up to date on the status of my car and helped me out with all my questions. They even did a couple of extras (fixed my sun visor holder, put my "LX" nameplate on the rear deck) that were not due to the accident at no extra charge! That is truly going above and beyond expectations. I forgot to mention Jason who wanted to make sure that I was being helped while waiting for my wife to pick me up! I am one happy customer!
NC - 712 Sunshine Way, Greensboro - 4/4/14
The manager and employees were extremely helpful and polite at all times. They sent me updates via text message at every step of the process. They were efficient in getting the car rental company there to pick me up and rental drop off was easy and seamless. The work they performed was top of the line and they explained the process and after care to me very clearly. I would most definitely recommend Gerber to anyone who may need repairs.
NC - 3506 Bragg Blvd, Fayetteville - 3/30/14
This was my first time using Gerber Collision, I found them to be very professional at what they specialize in. I would recommend Gerber to my family and friends.
NC - 1426 S Miami Blvd, Durham - 3/30/14
Rick was incredibly helpful with coordinating my collision repair and then some. He went out of his way to ensure I was well informed of the timeliness of getting my repairs done, coordinating my rent-a-car, itemizing charges with my insurance company, and coordinating further requests (ie. state inspection) with local auto-companies needs went outside Gerber's services. Over-all my experience was great and I greatly appreciate your whole teams efforts.
NC - 8813 Ice Dr, Raleigh - 3/29/14
Brian as the GM helped me get through the process and overextended himself. good repair, looks as good as new.
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