North Carolina Feedback

NC - 3506 Bragg Blvd, Fayetteville - 8/29/14

Chose gerber collision to repair 5 year old paint that was peeling from a previous repair.I would rate their customer service 5 of 5. Jennifer was friendly, informative and PROACTIVE. She embodies the customer is first attitude.The workmanship appears top notch, time will be the ultimate judge. A difficult repair was my front bumper, which was an additional I requested out of pocket. The bodyman described his repair process to me. He avoided using body filler on the urethane bumper, because it would stiffen the urethane and increase weight as well as chance of cracking. He plastiwelded the scratches, no easy feat. Work was done in a timely manner. Allstate had not reserved a rental, so Gerber sprung for it until Allstate took care of it. Saved me from sitting at the rental place waiting to get ahold of the Allstate folks. Thanks again ... Jennifer and Gerber Collision. read more

William D

NC - 3506 Bragg Blvd, Fayetteville - 8/29/14

Iam very pleased with Ms. Jennifer W. the Estimator of your company. She help me through with her professional atittudes and gentle and kindness and friendly to help me the best way have my car back into good condition. Thank you so much,

Pok-Hui F

NC - 212 Old Salem Rd, Morganton - 8/29/14

I had body work done on 2011 toyota and 2014 toyota corolla Le ,due to damage done by animals. Not only did they do an outstanding job, but was very nice and fast. Couldn't have ask for anything more. They also keep me up to date as they were working on my vehicle. I would recommend them to everyone . Thanks to the team at gerber collision in Morganton NC.

Tony B

NC - 8125 Market St, Wilmington - 8/29/14

Thank you to all involved in getting me back on the road. Especially, Karen, John, Brett, and Robbie at the Market Street, Wilmington N.C. location. I had a small collision to the front of my vehicle(03 Acura 3.2TL S-Type). My drivers side headlight housing was peeling before the accident and therefore was not included in the repair. However, I had purchased a used headlight housing over 1 year ago with the intention of changing it myself but never did. When I picked my car up, everything looked great except the headlight that was already damaged. I mentioned that I had this used headlight to Robbie and Brett. They said to bring the headlight by and they would change it out for me no charge. So, I brought it by the next day, John took my car into the bay and Brett changed the headlight housing for me, just as they promised. Looks great! ... Thanks again to Gerber and their employees. read more

Raymond

NC - 3506 Bragg Blvd, Fayetteville - 8/29/14

I really didn't expect what I saw. And what I saw was perfection with my vehicle. I couldn't even tell where the damage was. Jennifer W was awesome and kept me updated on my car from the time they received it to the time I actually picked it up. Great job Gerber Collision and Glass. Hopefully it won't happen again but if something does they've got my bussines.

Tanya H

NC - 6013 Victory Lane, Concord - 8/28/14

I am very pleased with the service I received from Gerber. I had an incident with my car on Monday, August 25th and my car was fixed and looking fabulous by Thursday, August 28th. The customer service was exceptional! I especially want to thank Andrew D for his service. He was courteous, attentive and did a very professional job on my car. I will definitely recommend your company to my friends, family and co-workers!

Marva A

NC - 1429 Mechanical Blvd, Garner - 8/28/14

I would thank Sunny for updating me on my car, an getting it back to me so quick. Thank you.

Julianne C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/28/14

Super fast and great service.

Diana

NC - 8813 Ice Dr, Raleigh - 8/28/14

I would like to thank Thanh and Kelly for a great job in repairing my car.

Jen W

NC - 801 N Main St, Holly Springs - 8/27/14

Sal was the best. He had my car in and out within 5 days. I will never take my car anywhere else.

Elizabeth S

NC - 3506 Bragg Blvd, Fayetteville - 8/27/14

Jennifer W. was very polite and kept me informed of what was going on with my Hummer. They went above and beyond what was expected of them and even buffed out a smudge on one side as a courtesy for my wife.

Frank B

NC - 6013 Victory Lane, Concord - 8/26/14

Thank you.

Bartina E

NC - 2447 Onslow Dr, Jacksonville - 8/26/14

Fast service. Friendly.

Eugene W

NC - 3506 Bragg Blvd, Fayetteville - 8/26/14

gerber collision of fayetteville,nc did a very good job on my 2008 malibu. I would recommend them to anyone. Jennifer W. was great!

Carolyn B

NC - 801 N Main St, Holly Springs - 8/26/14

Excellant service and staff