North Carolina Feedback

NC - 6013 Victory Lane, Concord - 1/12/15

In life sometimes unexpected things happen like running into a deer, and when circumstances like this happen you want to make sure that not only yor vehicle but you are taken very well care of. Well Gerber Collision and Glass took very good care of us! The customer service was EXCELLENT!!! Having being a customer service manage before, I can say that Tawnya did an EXCELLENT job in serving us!!! She kept us informed up until our vehicle was complete!! I like the text messages that we recieved everyday too!! As a Army Veteran, I would recommend anyone who is looking to get thier vehicle repaired to come to Gerber Collision and Glass because of the Execellent Customer Service, Quick and Professional Service, and Relability!!

Tina S

NC - 6013 Victory Lane, Concord - 1/11/15

Very professional.

David C

NC - 201 Maynard Crossing Ct, Cary - 1/11/15

The staff was friendly and willing to work with my schedule for both drop off and pick up. My bumper looks great, nobody would even know I was hit from behind. I would recommend them to anyone looking to get body work in the triangle!

Andrea

NC - 801 N Main St, Holly Springs - 1/10/15

From the minute I walked into the Gerber facility I was treated with the highest level of customer service I had ever experienced. The Gerber representatives took over my case immediately, called my insurance company and made arrangements with them for the repairs and a rental car. They then arranged for my rental car. I only sat in the waiting room after making myself a cup of coffee and watched them do their magic. I had never experienced this level of customer service before from other auto body repair company. Pam, Scott and Ken performed above and beyond what I would of expected, explained the entire process and what I was to expect during the process and took all the stress of the experience from me and handled everything for me. Gerber's price of the repairs was more than competitive and they returned my car to me repaired earlier ... than their projected date of completion. I will recommend Gerber to my friends and business colleagues. Great experience. read more

Donald W

NC - 801 N Main St, Holly Springs - 1/10/15

Great service!

Justin

NC - 712 Sunshine Way, Greensboro - 1/10/15

This was my second time to turn to Gerber for help. First was due to an auto accident, which they handled very well and that brought me back this time. This visit was a repair to a window part. I decided to take it back to Michael G., because of his excellent service . The repair was quoted, made and delivered on schedule. I would like to thank Mr. Craig Smith, Leslie and the rest of the crew for the very professional service provide. I will certainly refer any one to Gerber Collision and Glass.

Anthony T

NC - 3506 Bragg Blvd, Fayetteville - 1/9/15

Ms. Brittnye M. and Ms. Debbie did an outstanding job in customers service and I were very please with their service and my repair. I would referral my fellow SOLDIERS to GERBER anytime.

darnelle h

NC - 1429 Mechanical Blvd, Garner - 1/9/15

Kevin was professional, courteous and friendly. Job was completely before completion date and looks great!

Margaret H

NC - 2447 Onslow Dr, Jacksonville - 1/9/15

very good service. my car is beautiful and i appreciate everybody. I will recommend you to everyone i meet

Addie K

NC - 255 E Parris Ave, High Point - 1/9/15

Gerber Collison was Great,very friendly,very professional. Mallory was the lady I worked with and she was excellent also.I would highly recommend them if you need any body work done.

Gary S

NC - 212 Old Salem Rd, Morganton - 1/9/15

Excellent customer service! Very little wait time, work completed before expected, and I'm super impressed with how well the repair was made.

Tonya S

NC - 6013 Victory Lane, Concord - 1/8/15

The service was excellent and on schedule and would recommend gerber to anyone looking for a good repair shop

Aswani M

NC - 3506 Bragg Blvd, Fayetteville - 1/8/15

Pleasant people and very good service

Robert P

NC - 8813 Ice Dr, Raleigh - 1/7/15

Service and communication was excellent, I was very pleased with the repair and the timely manner in which things were handled.

John C

NC - 6013 Victory Lane, Concord - 1/7/15

Tawnya and Vanesssa were awesome to work with and the shop got the work done way ahead of schedule....great job and if accidents happen, I'll be back.

Gary R