North Carolina Feedback

NC - 5130 Raeford Rd, Fayetteville - 3/12/15

Good work!

Bessie S

NC - 3506 Bragg Blvd, Fayetteville - 3/12/15

The group of people here were amazing with both informing me on how my repairs were going on my car and also with the repairs itself. I would recommend this group to any of my fellow employees if they have anything they need done.

michael v

NC - 1978 S New Hope Rd, Gastonia - 3/11/15

great people to work with, kept us informed great work!!!

Sherry B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/11/15

Service was very professional and courteous. Repair Process Manager Randy Heinitz was very helpful and communicated with me throughout process. The office staff was also terrific. Excellent service across the board !

kenneth p

NC - 1978 S New Hope Rd, Gastonia - 3/11/15

I would recommend others to them

david e

NC - 3506 Bragg Blvd, Fayetteville - 3/10/15

I want to take this time out of my schedule and give great thanks to Mr. Sabas Ernesto O. and Mrs. Jennifer W. for doing such an excellent job with my 2006 Nissan Titan. Mr. Sabas Ernesto O. ensured me that Gerber Collision would restore my 2006 Nissan Titan front end to its normal condition. Upon my arrival at Gerber Collision and Glass, Mr. Sabas Ernesto O. greeted me with the utmost respect, professionalism and customer services. I am a 30 year Military Veteran, which I have traveled around the globe, but I must say this? The Customer Services which was render to me by Mr. Sabas Ernesto O., and his staff at Gerber Collision & Glass was most magnificent. I was somewhat leery at first, but Mr. Sabas Ernesto O. ensured me that there was nothing to worry about and that everything would be fine.Mr. Sabas Ernesto O., inspected my vehicle ... from front to rear too make sure there wasn't any other damage, to include structural damage. Mr. Sabas Ernesto Orellana walked me through the complete process regarding the timeframe of the parts, and where the parts were being ship and receive. Mr. Sabas Ernesto Orellana, provided me with a timeline of completion of my 2006 Nissan Titan. I received an update every two days from Sabas or Jennifer, which to include emails regarding the status of my vehicle. Gerber Collision & Glass set the BAR regarding the way Customers Services and Professionalism should be conducted. I am 100% SOLD on Gerber Collision Glass because in my book, they are a First Class Auto Body Collision Repair.On the day I secured my 2006 Nissan, Jennifer and Savaas made sure I understood the warranty and gave me proper instructions on what and what not do with my vehicle. Mr. Sabas Ernesto O., went over the process and pointed out the parts, which was replace and the steps and process, which it took to make my 2006 Nissan Titan to its original factory conditions. Mr. Sabas Ernesto O., also informed me about the Tire Pressure Warning light and provided me information where to service the Tire Pressure Warning Light. Right then and there I knew this was an A+ organization because Mr. Sabas Ernesto O. ensured me that he and his Staff had my best interest. Once again, I am truly satisfied with the services, which were performed on my 2006 Nissan Titan. I will most definitely recommend a friend or a neighbor to Gerber Auto Body & Glass. Perhaps, I need future Auto & Body repairs I will most definitely return to Gerber Collision and Glass. I gave Gerber Collision and Glass a 5 Star Rating and I gave Mr. Sabas Ernesto O., Mrs. Jennifer W., and all their Staff Members a 5 Star Rating as well. read more

Robert J

NC - 8813 Ice Dr, Raleigh - 3/9/15

Awesome service

Gayla H

NC - 255 E Parris Ave, High Point - 3/8/15

I had an awesome experience at Gerber Collision and Glass. From the moment I called and made an appointment to when I walked in to when I got my car back, I appreciated the customer service and everything was taken care of. The repairs were amazing, above my expectations and it was done really quickly which helped out a lot. Overall it was excellent!

Cristina A

NC - 2821 Capital Blvd, Raleigh - 3/8/15

Great service completed my car in a day in a half. Thanks you Brittany and Richard for your wonderful customer service. Also to the mechanics

Kimberly b

NC - 712 Sunshine Way, Greensboro - 3/7/15

Mallery was great to work with and she kept me updated through the whole process. Thanks so much for taking care of me in such a timely fashion.

David G

NC - 801 N Main St, Holly Springs - 3/6/15

Service was EXCELLENT. I was able to get my vehicle in right away. The time in the shop was short for needed repairs and the daily updates were beneficial to help manage my daily needs while pending repair was being completed. The staff was very friendly and helpful to answer my questions.

David D

NC - 5130 Raeford Rd, Fayetteville - 3/6/15

Gerber went above and beyond to get my car back and stayed open late to get it back to me. I highly recommend Gerber!

Katherine B

NC - 5130 Raeford Rd, Fayetteville - 3/6/15

The customer service was excellent Aaron McClure and Clelia . Talked me through the process and kept me informed the whole time. Also they went back over my car to make it sparkle. Thank soooo much Austin!!!

Letitia F

NC - 1978 S New Hope Rd, Gastonia - 3/6/15

Job well done

Kennth S

NC - 5130 Raeford Rd, Fayetteville - 3/6/15

Very friendly service. Did great job on my car!, Would recommend to my family and friends.

Marina W