North Carolina Feedback

NC - 1426 S Miami Blvd, Durham - 3/15/15

Outstanding service. Very professional and detailed. They did a great job of keeping me updated and completed the work when it was promised. I would highly recommend this company!

Alan H

NC - 1978 S New Hope Rd, Gastonia - 3/13/15

The general manager, and all employees at Gerber Collision and Glass went far above and beyond to make the auto body repair process as smooth as possible. They were professional, personable, and genuine. I was so happy with the work done, my car looks better than it did before and the work was completed in the time they promised it and done well. I am definitely going to recommend Gerber Collision and Glass to anyone who needs auto body work. Could not be more happy with the experience.

Margo L

NC - 111 Commons Dr, Mooresville - 3/13/15

Great customer service.

Carol U

NC - 3506 Bragg Blvd, Fayetteville - 3/13/15

I really enjoyed my experience at gerber. The people are very friendly, informative and polite. they make you feel like they have known you all your life. I'm definitely recommending them to anyone that need that kind of work.

Bruce M

NC - 3506 Bragg Blvd, Fayetteville - 3/13/15

Over the top service. Can't imagine taking my car anyplace else!

Ari

NC - 3506 Bragg Blvd, Fayetteville - 3/13/15

Thank You all for the Great service!! Everyone at this location was very friendly and helpful to all my concerns!!

tiffani c

NC - 3506 Bragg Blvd, Fayetteville - 3/13/15

Car looks great and ready to go - good as new! Very kind over the phone service and all is good

Karen C

NC - 3506 Bragg Blvd, Fayetteville - 3/13/15

Gerber did an awesome job on repairing my 2014 ford focus. I am very pleased with the work, and would refer them to others. There staff is awesome as well! Jennifer kept me informed throughtout the process. Thank you!

angela p

NC - 5130 Raeford Rd, Fayetteville - 3/13/15

Clelia started our estimate and thought a technician could buff the damage out. Todd, the technician, was able to buff out the minor damage with no charge to the insurance company. Great service, and great customer service.

Matt H

NC - 8813 Ice Dr, Raleigh - 3/13/15

I was guided to have my car looked at by Gerber collision by my insuranec carrier. The estimator I was working with was Frank Rochelle. He was courteous and extremely helpful. After assessing the damage, he took the car in back to have a repair technician "free" the door from binding on opening and closing. My car had been hit while parked and the driver front door and left front quarter panel was binding on opening the door. Tang was the technician's name and he was able to adjust the front quarter panel, and buffed where the edges had been rubbing in about 5 minutes. Exceptional results and outstanding service with no further repairs required. I will happily tell others about what a positive experience this was. You should be proud of the team that has been assembled there at your facility on Ice Drive in Raleigh. I know they ... are frequently working with folks under a lot of stress because of damage to their cars, etc. Being in a business that depends on customer service myself, I am always impressed when I see a team perform at an excellent level. The customer may "always be right" but they are not always nice. This team and their skillls go a long way to diffuse that stress and turn stressed customers into satisfied customers. Well done to Frank and Tang and to the Raleigh team on Ice Drive. read more

Daniel W

NC - 3506 Bragg Blvd, Fayetteville - 3/13/15

Great customer service and fast repairs.

Jasmine A

NC - 3506 Bragg Blvd, Fayetteville - 3/12/15

I am glad I chose to have my car repaired at Gerber collision. I am extremely happy with my experience. I am impressed with the professionalism of the staff. Everyone I interacted with was always nice and very helpful. I am exceptionally pleased with how helpful my Estimator Brittnye M. was. She kept me informed with everything that was being done to my vehicle at all times and was very reassuring. She has such a delightful attitude and was wonderful to have her help me through this uneventful situation. I will be recommending Gerber collision to all my friends and family in case they ever need vehicle repairs. Thanks for great customer service and a friendly and helpful staff.

Mark H

NC - 212 Old Salem Rd, Morganton - 3/12/15

Repair was very quick and everyone working there was very friendly and understanding.

sarah c

NC - 3506 Bragg Blvd, Fayetteville - 3/12/15

Employees were very friendly. Great customer service!!

Ashton T

NC - 3506 Bragg Blvd, Fayetteville - 3/12/15

Everyone was very helpful, service was great

Sonja M