North Carolina Feedback
NC - 801 N Main St, Holly Springs - 4/28/15
Great customer service and workmanship
NC - 1978 S New Hope Rd, Gastonia - 4/28/15
This team and location was very hands on in assisting me to get my car fixed. They were very nice and presentable, and kept us we'll informed. Thanks again!!
NC - 1978 S New Hope Rd, Gastonia - 4/27/15
I would like to let your team know how pleased I am with the manner in which I was treated and the speed and quality of work I received. I felt as though I was taken care of the way I hope that my children would be taken care of in the event they needed service. my truck was taken in and repaired to like new and returned to me in a days time. Your PDR team far exceeded all my expectations. I would like to say thanks for making my experience a great experience.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/27/15
You guys define professionalism! I was greeted warmly and listened to without distraction. You explained everything from parts used to insurance payment/reimbursement to timeline. I was kept notified along the way how the work was progressing. Check out was a breeze and even offered to come get me from the rental office if they were jammed with clients! AAA+!
NC - 2447 Onslow Dr, Jacksonville - 4/27/15
This was the most pleasurable experience I cold have asked for. Any and all questions answered with professionalism and care for me the customer. I wish the employees of this company could give customer service classes to other businesses. Ms. Jennifer and Mr. Harris where the best people to deal with. The body work done on my vehicle was exemplary, I truly couldn't ask anything more. Thank you for all you and your company did to make my family and I comfortable.
NC - 801 N Main St, Holly Springs - 4/26/15
Overall very good experience with Gerber in Holly Springs NC. Made an appointment and Gerald provided an estimate and explained the process of the repair. Called me twice during the week to let me know where they were in the process. I got my car back a day earlier than initially expected, The repair was excellent as well as the customer service. I would recommend the Holly Springs location to anyone needing collision repair.
NC - 1429 Mechanical Blvd, Garner - 4/26/15
I was very pleased with the work done on my automobile and the professionalism of the process repair manager, Sonny S. He addressed any concerns or questions I had promptly and made me feel like a valued customer.
NC - 2821 Capital Blvd, Raleigh - 4/25/15
Great friendly, quick and quality service.
NC - 3506 Bragg Blvd, Fayetteville - 4/25/15
I highly recommend Gerber Collision to anyone who wants quality work and to work with respectful personnel. The staff, especially Brittnye, was so easy to work with and talk to. They answered any and all questions I had for them, about my vehicle and insurance coverage. The team was courteous, accommodating and very thorough checking and rechecking details in their work. My truck looks and runs great! Thanks to everyone who worked on my truck and put up with me! :)
NC - 8813 Ice Dr, Raleigh - 4/24/15
Absolutely exceptional service with a focus on attention to detail. The quality of customer service provided by Brian was incredible and I will be sure to recommend Gerber Collision in the future.
NC - 801 N Main St, Holly Springs - 4/24/15
took care of everything, great customer service!
NC - 255 E Parris Ave, High Point - 4/24/15
Gerber has done the most commendable job and I would recommend anyone who has an accident to Gerber in High Point.
NC - 1426 S Miami Blvd, Durham - 4/24/15
The process of dealing with the insurance company of the person who hit my car was very easy because the people at Gerber did all the work of dealing with the other insurance company when repairs went beyond the insurance company's preliminary estimate.
NC - 8813 Ice Dr, Raleigh - 4/24/15
My new F-150 was hit by a Tundra. The driver's side mirror was smashed. Took my truck to Gerber Collision at the recommendation of USAA. The work was done perfectly and quickly. Frank is the BEST. The coffee was good too.
NC - 712 Sunshine Way, Greensboro - 4/23/15
5 star customer service! I had a very "comfortable" experience with Gerber from start to finish! Mallory was super helpful in her presentation of the process and details. I would recommend Gerber to anyone who may have the unfortunate need to have a vehicle collision repair. The actual repair I had brought my vehicle back to showroom condition. Go with Gerber!
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