North Carolina Feedback

NC - 801 N Main St, Holly Springs - 7/21/15

I would highly recommend the Holly Springs Gerber team. Their customer service and communication throughout the repair process was excellent and their team members were helpful in providing advice and managing the entire process. Their connections with rental car providers and the insurance companies made the ordeal very manageable. And my car was repaired with quality work and on time. Thank you!

Brian W

NC - 2821 Capital Blvd, Raleigh - 7/21/15

Jodie was very professional and kept me well informed on the repairs needed and the progress of those repairs.

Grace E

NC - 6013 Victory Lane, Concord - 7/20/15

The best group of people I have dealt with in this line of business. Very honest, sincere, friendly, caring, and treating us above and beyond our expectations. Have dealt with Hendricks people before, they gave us a very bad experience. Venessa and her crews have been very nice, polite, understanding, patient in educating and taking care of us all the way until everything is done right. We will definitely help spread the words... They deserve to be recognized. THANK YOU Venissa.

Edward B

NC - 3506 Bragg Blvd, Fayetteville - 7/20/15

Amazing job, super satisfied. Loved the great energy of Brittnye M., she was amazing and was always ready to answer all my questions and advice for my situation. Loved the job the mechanics did to my car from the details to the wash. Will definitely refer you guys and come back.

Sergey F

NC - 8813 Ice Dr, Raleigh - 7/18/15

Excellent service where I felt respected and valued! Thank you, Susan, Gus, and Will for keeping me in the know from start to finish. We will definitely be back to your location for our future needs because of your terrific customer service.

Mary H

NC - 801 N Main St, Holly Springs - 7/17/15

Vera Nice, car looks great! Front desk lady very polite and I am very pleased overall. They even cleaned my car after the repair.

PAULO R

NC - 6013 Victory Lane, Concord - 7/17/15

This is the second time i had work done at this location and the people thier have been the GREATEST --- Tawnya both times and Vanessa for the first time . They make your Company work as far as we are concerned the body work is the best on both occasion. Will be more than happy to recommend your shop to everyone that ask in fact just sent someone your way today. GREAT JOB on everyone part.

Bill & Susan C

NC - 201 Maynard Crossing Ct, Cary - 7/17/15

Greg did a great job of intaking and coordinating the repair of my BMW.

Kathleen R

NC - 3506 Bragg Blvd, Fayetteville - 7/16/15

amazing customer service, brittnye kept me inform every step of the way and showed that they truly care about the customer, very pain less experince highly highly recommend!

stefen n

NC - 801 N Main St, Holly Springs - 7/16/15

Gerald did a great job estimating and keeping me informed of the quick progress and even the lower than estimate price of the parts for my car. Great experience!

Robert A

NC - 3506 Bragg Blvd, Fayetteville - 7/16/15

Very excellent customer service and awesome body work. Brittnye provided great customer service and kept me informed every step of the way. Excellent and painless experience.

Thomas H

NC - 1426 S Miami Blvd, Durham - 7/16/15

We had a great experience with Gerber Collision! We dropped off the our car at the Holly Springs, NC location and they hauled it to Miami Blvd in Durham, NC for the actual repairs. Both offices were wonderful! Stan (Durham office) was wonderful! He called us frequently, he kept us up to date in all aspects! He is an extremely nice guy and definitely understands how to provide excellent customer service! The Holly Springs office also made arrangements to bring my husband home after initially dropping off the car! That was a HUGE help to us! All around, we were beyond impressed with the customer service we received! It was like a complete opposite experience from dealing with other companies and was a breath of fresh air! And, the work on our car was great! We can't even tell it was in an accident! This means so much to us as we've had a ... lot of bad dealings with companies in recent years! read more

Susan C

NC - 255 E Parris Ave, High Point - 7/16/15

They did an outstanding on repairing my truck when it was damaged, the paint job and everything was excellent. If anyone read this and needs service, this would be the business to call and by the way, the are very nice and friendly on personal and business wise.

Douglas T

NC - 212 Old Salem Rd, Morganton - 7/16/15

Car also had body damage. They kept me informed of repair time and started working on it sooner than planned! Had it repaired 3 days ahead of schedule and when I couldn't pick it up when I agreed, they had no problem leaving materials in the car and let me know to call with any questions.

Lori

NC - 801 N Main St, Holly Springs - 7/15/15

The car looks wonderful. The mechanics also painted a small yellow post rub that was probably three years old and now I can't even see it. And although I did not notice it on my walking around in picking the car up, as soon as I got out of the car at home and walked around it again ..... low and behold, your amazing staff had also buffed out my clouded headlights. Also, the car was finished a full day earlier than promised, even though I could not pick it up early.

SUSAN G