North Carolina Feedback

NC - 1429 Mechanical Blvd, Garner - 9/6/16

The service was great as well as the staff from GEICO, Dan Rachlin, Sonny Sun, Repair Process Manager, and Chirita Peterson, Enterprise. They where all very helpful and provided exceptional service.

Mark H

NC - 255 E Parris Ave, High Point - 9/6/16

They got the car fixed and with the text messages we were well informed.

GLENN D

NC - 1978 S New Hope Rd, Gastonia - 9/2/16

Bill and Brandon were outstanding. Not only is my car looking amazing but the service was phenomenal. I was stressed and concerned but they eased all my concerns and made a stressful situation turn into a joyful one. I will definitely recommend Gerber to anyone that needs repairs on their vehicles and wants to make sure the service is done right!

Brittani D

NC - 1140 US Hwy 70 SE, Hickory - 9/1/16

Tim provided excellent,, timely and caring service. Just what I have always experienced from this USAA affiliate

Charles B

NC - 2821 Capital Blvd, Raleigh - 8/31/16

Stayed in touch really well, and time for doing the repair was reasonable.

Mike J

NC - 5130 Raeford Rd, Fayetteville - 8/31/16

My car was brought in for repair where in the end the insurance totaled my car. They started out working on my car and found more damage than was seen. Melissa, who helped me was great on keeping me up on what was being done. If I need to ever have work done again Gerber will be the place I come.

Nancy M

NC - 712 Sunshine Way, Greensboro - 8/30/16

I was given a 2 week timeframe for the repairs. I was pleasantly surprised that was completed in 4 business days. The staff was awesome. I highly recommend Gerber for your collision repairs

Pamela M H

NC - 2447 Onslow Dr, Jacksonville - 8/30/16

My entire experience was outstanding. Anne was very informative and showed I high level of professionalism. I was kept up to date on the whole process and my car was done exactly when I was told. The repairs were perfect, my car looks better than it did from the factory.

Jason T

NC - 1978 S New Hope Rd, Gastonia - 8/30/16

Fantastic service. The gentleman who worked with us, Bill W., was very personable and friendly. Throughout the entire process, we received email updates and the repairs were done quickly and professionally. Great job.

Robert B

NC - 8813 Ice Dr, Raleigh - 8/30/16

Brad and Loretta provided outstanding service to me when I brought in my 2012 Toyota Camry today for advice on minor damage to its front and rear bumpers. This Gerber location rebuilt the front end of my 2007 Toyota Matrix to perfection in 2014 , so I returned trusting in their quality of service. Loretta was most courteous in arranging for a few minutes of Brad's time to assess the damage and make recommendations on how to make the repair. He even took a cloth from the shop to the bumper and showed me other places on both bumpers needing touch-up paint so "no one could see it." My thanks to Loretta and Brad. I know where to come for any future service!

Edward R

NC - 8813 Ice Dr, Raleigh - 8/30/16

All contacts were courteous and professional down to every detail to assure the job was done right, timely and fair. I would recommend them to others.

Franklin B

NC - 111 Commons Dr, Mooresville - 8/30/16

Nice job. quality work done fast.

Kevin H

NC - 2821 Capital Blvd, Raleigh - 8/26/16

Service was very good Mr. Stanley was excellent over all thanks Gerber.

Betty W

NC - 2821 Capital Blvd, Raleigh - 8/26/16

Excellent service. Very professional. Charlie kept me informed as to what was going on with my car. He is an asset to your company.

Pat

NC - 111 Commons Dr, Mooresville - 8/26/16

Amelia and Kacy were fantasic! Had the headlight buckets replaced on my 2009 Suburban. Amelia set up appointment and had all the parts there for a quick and professional job. They look great! i have used these folks for various repairs over the last 10 years and have never been disappointed.

Mickey C