Morganton, NC - 212 Old Salem Rd

NC - 212 Old Salem Rd, Morganton - 12/28/22

I came on here to make a review for the chance to win a $50 Visa gift card and your monthly drawing. As I was filling out my info scrolling through all your many locations I realize that probably won't get a Visa gift card which I can really use after this dreadful holiday. #singlemom Regardless, a review is deserved. I hit a deer couple days after Thanksgiving. My car was towed from the scene, I contacted my insurance company and basically ran my finger down the yellow pages (if you were born after 2000 just ask your parents what a yellow page is) and landed on Gerber Collision. State farm took a couple days to get my car from the location to the tow yard. Was my car arrived I started getting text messages from Gerber. I never had to wonder what was going on. They texted me when the car arrived, when they pulled it in the garage to start ... working on it, my estimated completion date, a courtesy message saying that everything was still on track and finally a message when the car was complete. It was actually finished 6 days sooner than the estimated completion date. Which sucks because my rental was so sweeeeet....I picked up my car. It looks great. Frozen 8 minutes down the road and stopped and noticed it was lightly smoking- I immediately turned around and went back and was greeted very nicely and had somebody come out within minutes and tell me what was the smoke and how it was resolve. And sure enough it did- just like he said it would. But I keep trying to hit another deer just so I can get my rental back. I'M JOKING STATE FARM -DO NOT DROP ME! read more

Kelly S

NC - 212 Old Salem Rd, Morganton - 12/20/22

Could not ask for a better experience than here at Gerber. Fast, friendly, professional, the top of the trade.

Charles M

NC - 212 Old Salem Rd, Morganton - 9/22/22

Darren and the crew are at it again. Stopped by the shop after my car had been hit by a hit and run driver. He actually took the time and was able to buff out the spot on my car right away and worked on securing the bumper. Thanks again Gerber Collision!

Damsel in Distress

NC - 212 Old Salem Rd, Morganton - 8/22/22

Had to have some damage to front bumper repaired in recent bump up. They did an excellent job in returning it to original condition (looked like new). Repair was timely and they even detailed the interior. Not sure if the cleaning is usual, but, it was a nice surprise for us.

Todd N

NC - 212 Old Salem Rd, Morganton - 6/24/22

Gerber Collision did an excellent job in repairing my vehicle! I was thoroughly impressed with every step of the process; from the original inspection and estimate to the final inspection after the repairs were completed, I was totally satisfied. Darren, the estimator did a very thorough initial repair estimate and Tamara, the customer service representative, kept me informed throughout the repair process. I am totally satisfied with the repairs to my vehicle as well as updates along the way, until the completion and return of my vehicle and I highly recommend Gerber Collision to anyone needing collision repair work. Thank you, Gerber Collision! Sincerely Herbert

Herbert D

NC - 212 Old Salem Rd, Morganton - 2/4/22

They have had a hard time getting the needed parts, at no fault of their own, but once the parts came in they followed up quickly and made the needed repairs.

Don S

NC - 212 Old Salem Rd, Morganton - 11/26/21

The repair shop was excellent with communication with me and my insurance company. Everything was taken care of quickly and smoothly. I could not have asked for a better experience.

Sammantha K

NC - 212 Old Salem Rd, Morganton - 10/21/21

Car looked like new when finished. Great service.

Joyce W

NC - 212 Old Salem Rd, Morganton - 8/17/21

They did a fantastic job on my Tahoe. I looked really great. Also they cleaned it up inside and out. Thanks for a great job.

Melissa H

NC - 212 Old Salem Rd, Morganton - 7/29/21

Darren and the repair specialist did an outstanding job while repairing my car. Repair was completed in a timely manner. Six months ago. Again, someone hits my car, I stop by Gerber Darren takes a minute and is able to buff the fender and I'm good to go. Customer Service at its finest. Thanks Gerber!

Lisa R

NC - 212 Old Salem Rd, Morganton - 7/14/21

Super friendly Extra helpful And fantastic job!

Ann C

NC - 212 Old Salem Rd, Morganton - 6/25/21

Tamra was absolutely WONDERFUL!! What a headache it has been trying to get my son's car from Marion, where he was in an accident, back to Charlotte for repair. She actually provided me TRUE customer service getting the car transferred from Morganton to Charlotte. I am beyond thrilled with the genuine concern she showed me in helping someone she had never met until today. BRAVO BRAVO BRAVO!

Lori W

NC - 212 Old Salem Rd, Morganton - 3/4/21

Dan and the crew at this site did a terrific job on our car in record time. We would highly recommend them.

Michael & Ellen M

NC - 212 Old Salem Rd, Morganton - 2/4/21

Great service. Great feedback. Vehicle is great. Looks like it never happened.

Donitia S

NC - 212 Old Salem Rd, Morganton - 12/8/18

Darren and his whole staff were very professional and I would highly recommend them to anyone seeking a high quality job well done.

JOE S