Michigan Feedback

MI - 3345 Washtenaw Ave, Ann Arbor - 2/26/15

Excellent customer-centered care, from the time I walked into the center to the time I left. Every employee genuinely seems to enjoy their job and interacting with customers. Big thank you to Joseph who kindly gave me a ride home after I dropped off my vehicle. Quality service made it a 5-star experience! Thank you!

Connie C

MI - 3800 Broadmoor Ave, Kentwood - 2/25/15

Bill S. did an excellent job of repairing the front bumper, grille, headlight, and hood of my Toyota Solara. It looks like brand new. I will highly recommend Gerber Collision and Bill S. Chad B. was the estimator I worked with and he also did an excellent job. I was very pleased with the service I received from everyone I was in contact with at the Gerber Collision - Kentwood MI location.

Lorie P

MI - 23965 Allen Rd, Woodhaven - 2/25/15

This is one of the BEST auto collision shops I have encountered....they were friendly,,,,,polite....helpful.....free loaner....job done early and perfect!!! I would encourage anyone to use this company!!!!!!! My car delivered beautifully inside and out!!!

Barb

MI - 797 S Airport Rd W, Traverse City - 2/25/15

Great service, excellent work!

Matthew Z

MI - 8479 Mason Dr, Newaygo - 2/25/15

Mike, Brian and Jacob all did a great job on fixing up my Jeep Commander. It didn't take too long for them to fix it. Thank You Guys for your great job.

Helen C

MI - 7439 W 48th St, Fremont - 2/25/15

Great service! They kept me in the loop the entire time and did a great job on my car. It was really clean and looked as good as new!

Anne J

MI - 5707 Alpine Ave, Comstock Park - 2/25/15

We had service done on our Audi by Kyle. Excellent customer service and better than expected results! The Paintless Dent Repair was incredible and the other repairs were flawless.

Jim R

MI - 23965 Allen Rd, Woodhaven - 2/24/15

Outstanding service from start to finish. Front office was extremely courteous and helpful. They set me up with free car rental for the first five days. I was surprised when they called after a week and told me my vehicle was finished. The original estimate was for a minimum of two weeks. After the repairs, my vehicle looks as if it came off the showroom floor. They even took the extra time to clean the inside. You are definitely the top collision service in the industry. Best wishes to everyone in that shop.

Dennis W

MI - 29187 Gratiot Ave, Roseville - 2/23/15

I was greatly pleased with the service , repairs to my Chrysler 200 and the courtesy I received from Frank, Ronnie and Joey. They all did a great job!

Diane R

MI - 7580 Expressway Dr, Grand Rapids - 2/20/15

FANTASTIC customer service!

Marcelo A

MI - 3800 Broadmoor Ave, Kentwood - 2/20/15

These guys have been very helpful to me this time and a few other times before. They do good work and work hand in hand with the insurance companies to get the job done right and quickly.

John M

MI - 7439 W 48th St, Fremont - 2/20/15

I was very pleased with the contact that I received with the progress on my car. I picked it up this morning and everything looks beautiful. I was also very pleased that they had a loaner car I could use until my car was completed.

Ruth M

MI - 5245 Lake Michigan Dr, Allendale - 2/20/15

I had the opportunity to receive service from the Allendale Gerber Collision facility recently twice. Both times the service engineers and staff were extremely helpful, courteous and kind. I recieved a rental car warmed up and waiting and returned to a not only repaired car, but sparkling clean inside and out. I beleive they go out of their way to satisfy customers. I would rate this Gerber Business #1! Thank you for making my inconvenience convenient.

Debi (& Mark) H

MI - 13741 9 Mile Rd, Warren - 2/19/15

Work was done in a timely fashion and done great. Thought I had a couple problems with lil things the next day and brought it right in and took it right back to figure them out no questions asked. Awesome service

Kyle K

MI - 4276 Blue Star Hwy, Holland - 2/19/15

Car looks great. Turn signal intermittently doesn't work, but not sure it can be attributed to the repair.

Sharon S