Michigan Feedback
MI - 1435 Townline Rd, Benton Harbor - 5/12/15
job well done, I will return
MI - 13741 9 Mile Rd, Warren - 5/11/15
My experience at Gerber was phenomenal! This was my first experience submitting an accident claim so I was a bit intimidated by the entire process. From my very first phone call to Tammy and my meeting with her and Nicole, later that day, until today when I picked up my car, the service was absolutely amazing. As promised, Tammy helped me with my rental vehicle and was always friendly when I called with questions. Nicole called me three times each week as promised and was extremely helpful. When I came to get my vehicle, the check out process was both smooth and satisfying. I would greatly recommend this location to anyone. It is not a pleasant experience to file an insurance claim for body work, but it was so pleasant working with these two ladies. I am sure the techs in the back would be equally kind. Their work was completely ... read more
MI - 1201 Northland Dr, Rockford - 5/10/15
Car looks great, good service and friendly, done sooner then expected.
MI - 797 S Airport Rd W, Traverse City - 5/8/15
Great service, accomidating
MI - 7439 W 48th St, Fremont - 5/8/15
Amazing service! Got me in right away and my repairs went very quickly. Their work is impeccable!
MI - 2929 Burlingame Ave SW, Wyoming - 5/7/15
This location has the best customer service that I have experienced! We are definitely a lifetime customer!!!
MI - 3055 E West Maple Rd, Commerce Twp - 5/7/15
Matt was very helpful
MI - 44700 Enterprise Dr, Clinton - 5/7/15
We had a VERY GOOD experience with Samantha F! She is VERY professional and takes the time to answer any and all the emails that I sent her in regards to our car very promptly. She also said we would have our car by Friday and it actually was done way ahead of schedule! We have dealt with her in the past(when it was Collex Collision) and we will continue to refer people to her and your company!!! When picking up the car she even asked me how my son's Special Olympics went the day before. She remembered me telling her that we were going there after we dropped the car off! I was impressed that she remembered! That made me feel that I was just not another number just dropping my car off! She cares for her customers also! Thank you so much Sam!!! You are the best!!!!
MI - 23965 Allen Rd, Woodhaven - 5/6/15
I got into my first accident ever at 23. I was pretty upset about the damage to my car, however we had work done here in the last and were satisfied. I was just as satisfied this time around. Not only did the employees go above and beyond to make sure I got the best parts for my car ( seen as it was in almost new condition before the accident), and even price matches and got me new parts. But they even covered the costs of my rental car for a few extra days to make it easier on me. The staff is really helpful and is truly the definition of customer service. If anyone I know needs repairs or auto glass done, I will definitely be referring them to you guys. Thank you so much to the ladies and gentleman of he woodhaven get we collision and glass store!
MI - 44700 Enterprise Dr, Clinton - 5/6/15
Exceeded my expectations! Would definitely recommend. My car was ready two days earlier than expected
MI - 797 S Airport Rd W, Traverse City - 5/6/15
Just got the vehicle back yesterday. Impressed with results so far.
MI - 44700 Enterprise Dr, Clinton - 5/5/15
Awesome Customer service! I wouldn't go anywhere else!
MI - 797 S Airport Rd W, Traverse City - 5/5/15
Excellent service. Very happy with the outcome. Frequent calls with updates.
MI - 921 Brown Rd, Orion - 5/4/15
Fantastic place. very nice staff from start to finish!!
MI - 29187 Gratiot Ave, Roseville - 4/30/15
In January I took my Jeep Patriot to the Gerber Repair Facility in Roseville MI. I needed my drivers side doors repaired after I hit a pole. The rating I would give Frank S (are you kidding me?) and his team would be an eleven out of ten. They were friendly, professional and timely with my repairs. SUPERIOR SERVICE!!
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
