Maryland Feedback
MD - 5106 Branchville Rd, College Park - 11/10/14
Great service, Perez W. kept me very very informed and Anthony W. worked hard to provide me with very good service.. Everyone played their roles and i am happy with the results, highly recommended.
MD - 19560 Frederick Rd, Germantown - 11/6/14
the staff was very courteous and professional,and they did a great job with fixing my car,and they kept me updated on the status of my repairs.
MD - 19560 Frederick Rd, Germantown - 10/31/14
My car loos like new. I am happy with the job they did.
MD - 7706 Race Rd, Jessup - 10/23/14
I strongly recommend the Jessup, MD Gerber Glass and Collision to repair your auto. My experience from start to finish was top-notch. The day after filing my claim with my insurance, Gerber called me to arrange for an appraisal and was able to accomodate me the same day. The staff was very polite and professional and it was obvious that excellent customer service is their aim. After inspecting the vehicle, Josh clearly explained the estimate and what the process would be. They were able to get my vehicle in at a time that accomodated my needs. Alex kept me informed throughout the repair process and completed the repair ahead of schedule. Bottom line, the auto looks great, as good as new. I'm very satisfied with the work. It is very apparent to me that the staff at Gerber takes a great deal of pride in their work and gets it done right. ... read more
MD - 3420 Ellicott Center Dr, Ellicott City - 10/23/14
Gerber did a beautiful job fixing my car after it was subjected to a parking lot hit & run. Bruce and especially Kristina were extremely patient and communicative throughout the process, sending updates and pictures as needed. They really made the hassle of having my car fixed as painless as possible, which I sincerely appreciated. Thank you!
MD - 9943 Washington Blvd, Laurel - 10/15/14
Recently had Gerber Collision at Laurel do some body work on the front of my 2002 Honda Accord as part of a USAA claim. Received excellent service! The staff was very professional and provided me with an outstanding service, special thanks to Elena. The repairs were done ahead of schedule and the delivered product looks great.
MD - 19560 Frederick Rd, Germantown - 10/15/14
My insurance recommended that I send my car to Gerber for repairs and although I was skeptical about insurance referral I took a leap of faith with Gerber. It has been great experience overall. I would recommend this facility to all my friends and family. They were honest and timely with my car repairs. I was initially worried about the computer generated estimated days for the repairs, however they finished the repairs way ahead of the estimate. Good job Gerber
MD - 19560 Frederick Rd, Germantown - 10/10/14
Friendly front staff and very efficient repair. Everything turned out great, and the quick turnaround was greatly appreciated. Loved the updates via email.
MD - 8528 Baltimore National Pike, Ellicott City - 10/7/14
Repaired incredibly fast once part came in. They even delivered it to my door and had cleaned it inside and out. Service exceeded my expectations.
MD - 3420 Ellicott Center Dr, Ellicott City - 10/2/14
Your customer service was the best. Your policies and warranty are amazing. You communications are excellent and helpful. Service was fast, complete and perfect!!! Your customer service and all you do are unmatched in my book!!!
MD - 3420 Ellicott Center Dr, Ellicott City - 9/30/14
Bruce G. was great to work with. Kristina C. kept us in the loop with updates daily. Great cusomer service!
MD - 19560 Frederick Rd, Germantown - 9/30/14
Excellent service and outstanding customer service.I will definitely recommend Gerber in Germantown. The entire staff was professional & helpful. The cleanest body shop I have ever seen.
MD - 19560 Frederick Rd, Germantown - 9/26/14
From the very first call to the day I drove my repaired car away, the staff at Gerber Collision in Germantown were professional, helpful, and kind. I worked most with Monica, who was very knowledgable and patient with my questions. The customer service was excellent and the repair was top-notch. I would use Gerber again and will recommend Gerber to others. Thank you for the amazing service!
MD - 3420 Ellicott Center Dr, Ellicott City - 9/26/14
Today I received my car back from Gerber Collision & Glass and I'm very pleased with the service and repair. I was a self pay customer and received a fair estimate and excellent body repair service. When additional damaged was discoved by the Gerber technican. They provided options and recommendations on the best way to repair the damage. I was a long time customer of Pie Body Shop but have found that Gerber ofters the same quaility service and more. Gerber administrative service is also excellent. Kristina is friendly, helpful and very professional. I highly recomend Gerber to my family and friends.
MD - 8528 Baltimore National Pike, Ellicott City - 9/25/14
Thanks, Gerber. The service was excellent from front desk, to Matt (estimator), to text updates and back to front desk. And now my car looks like new!
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