Maryland Feedback

MD - 19560 Frederick Rd, Germantown - 12/26/14

To whom it may concern: I am an insurance adjuster, I have had my vehicle at other body shops. The work i have received here is exceptional. The employees are professional and courtesy. They kept me well informed with the repair process and any additional items that was needed. I would recommend this shop to family and friends.

Latasha H

MD - 9943 Washington Blvd, Laurel - 12/24/14

Kim N. and her team were great. My accident occured 400 miles from home. It was a very trying day and Kim was extremely helpful and compassionate about my circumstances. And from what I can tell, they did an excellent job repairing my car.

Vincent R

MD - 8211 Snouffer School Rd, Gaithersburg - 12/23/14

excellent service and very responsive to need of the customers. I was very happy with repair of my both lexus and BMW and will use them again if needed. I hope not!

ashraf s

MD - 19560 Frederick Rd, Germantown - 12/19/14

Excellent service staff, technicians, and results!!

Ross D

MD - 19560 Frederick Rd, Germantown - 12/18/14

When I took my car over to Gerber to get an estimate everyone was extemerly helpful and took my vehicle right away. The staff was very friendly and helpful and kept me updated through out the entire process. Courtney, Harry and Nanatte were great!

Stephen H

MD - 19560 Frederick Rd, Germantown - 12/18/14

Excellent service from the estimate to the completed repair. Customer service = 5 stars. Repair = 5 star. Recommend = 5 stars

Ann V

MD - 19560 Frederick Rd, Germantown - 12/17/14

Repeat customer. Fabulous. Friendly. Quick quote & service per scheduled appointment...THE BEST PEOPLE EVER.

Dr. Rahim

MD - 8211 Snouffer School Rd, Gaithersburg - 12/12/14

Couldn't be happier with any other repair service! Gerber Collision took great care down to the finest detail! Love them. Extremely professional and caring! We were never kept waiting. Efficient. Very pleased. Thank you!

Valerie R

MD - 8211 Snouffer School Rd, Gaithersburg - 12/12/14

Very efficient, very friendly...service could not be better.

olin h

MD - 19560 Frederick Rd, Germantown - 12/10/14

Absolutely great service from start to finish! Was continually kept up to date with insurance and repairs. Car looks like new and they even washed, vacuumed and cleaned the inside! Couldn't have for an easier experience

Jennifer

MD - 19560 Frederick Rd, Germantown - 12/9/14

I have brought my car for body repair work for the second time in less than a year because of two unfortunate hit and run incidents. The first time was a great experience where my car was repaired with excellent interaction with me to let me know the status of each step of repair. Since was done so flawlessly the first time, I decided to use them again . I so appreciated the staff keeping in constant contact with me and getting the repair done well. They even arranged my rental. A+

Stanton W

MD - 19560 Frederick Rd, Germantown - 12/3/14

I could say tons. Very professional, very nice, very courteous. I felt like I was the only customer that the entire time they work with me. They are very hands-on and very caring. I thank them for everything they've done for me and give me back on the road with my truck. Customer service and customer care actually mean something to them. I especially want to thank Heather, Monica and Courtney. Also I would like to think the technician who I was introduced to but I do not remember his name. He was very nice and explaining everything. Obviously I am very happy with the work they did for money but I'm more impressed with the way they handled everything. I was looking for the 10 star ranking.

Sean S

MD - 19560 Frederick Rd, Germantown - 11/20/14

I was involved in a MVA on Monday, reported it to my insurance immediately, they set me up with Gerber who had my car fixed by Wednesday!! Complete life savers! They quoted me it would be ready by Friday but I never expected such prompt service. Upon return of my car and inspection, everything was like new, and the paint blended appropriately. They were completely professional with my car, no smudges or marks inside the car from the techs working. In fact my car was returned cleaned out and vaccumed. I would recommend them to anyone. Customer service was wonderful and since they work directly with enterprise (and it is less than a block away), obtaining my rental car was a breeze.

Samantha T

MD - 1123 Old North Point Rd, Dundalk - 11/17/14

The shop kept me very well-informed and had my car done ahead of schedule. Every time I talked to the shop on the phone, the staff were very friendly and personable.

Betsy S

MD - 8211 Snouffer School Rd, Gaithersburg - 11/17/14

I was very impressed with everything. They did an excellent job on my car, it looks new after the wreckage! The staff was very friendly and helpful. They actually hurried to get my car done on the date I wanted it back!!

Joan H