Maryland Feedback

MD - 19560 Frederick Rd, Germantown - 7/22/15

I would recommend Gerber Collision Center in Germantown to anyone in need of Collision Repair. The staff made the whole experience effortless for me. They went out of their way to give me and my vehicle the best service. It looks terrific. Thanks alot to everyone

Margi L

MD - 19560 Frederick Rd, Germantown - 7/21/15

I have a collector's car that was in desperate need of repair and paint after years of road rash. I can't believe the incredible job the folks at Gerber Collision and Glass did for me! My car came back in "better than new condition" with body and paint work that's just incredible. The customer service was excellent too. I especially like the emails showing me pictures of the work in progress. My dream car is truly a dream car now! I recommend Gerber to anyone who loves cars like me. Thank You Gerber!

David F

MD - 9943 Washington Blvd, Laurel - 7/20/15

Awesome Service! They were outstanding in helping me with my claim. Best Gerber Collision in the Maryland area! Thank you Pouya and Eliana! Wow!!!!!

Alberto P

MD - 1047 Maryland Rt 3 N, Gambrills - 7/17/15

Great personalized service, Friendly staff, Prompt updates- They could not be more polite in their very professional manner of outstanding customer service.

Frank A

MD - 19560 Frederick Rd, Germantown - 7/17/15

My recent experience with Gerber was the most pleasant experience I have EVER had with a car repair company. They were fast and the work performed was impeccable. And on top of that, each member of the staff I camein contact with was corteous and accommodating. Thank you!

Ben J

MD - 9943 Washington Blvd, Laurel - 7/14/15

Pouya A. was very professional and thorough while repairing my Honda Civic Si. I am very, very pleased with the outcome of my car and would give 10 stars if it were possible. He made sure to update me as frequent as possible and let me know the true extent of what they were doing to my car. He found safety hazards and made sure to get it covered for me under my insurance. Truly amazing service and end product! I am 110% satisfied with my service and will recommend everyone to take their cars to Gerber Collision and Glass to get fixed by the very talented Pouya A!

Megan T

MD - 9943 Washington Blvd, Laurel - 7/13/15

Elena in her soft spoken mannerism, makes eye contact as she greets and welcomes each person entering the office. She does not leave customers standing and makes sure each waiting person is being served before starting a new task. I like that and give a WOW rating for her business ethics and attention to customer service. Thank Elena!

A. D

MD - 9943 Washington Blvd, Laurel - 7/11/15

WOW! What excellent customer service was rendered by Gerber Estimator, Pouye. I walked the front lot with him as he examined my vehicle and answered lingering questions about the needed repairs and was left with the knowledge that my car was in very capable hands. He was both responsive and knowledgeable, and kept be abreast of the repair status as well. Give my special thanks to this "father-to-be."

A. D

MD - 9943 Washington Blvd, Laurel - 7/11/15

"ASHLEY," Gerber representative at the Laurel, Maryland location gave excellent eye contact; was very professional; detailed oriented, courteous, and responsive to all of my inquiries. I appreciate her kind attention to my automotive requirements and the status checks voluntarily offered. She delivered "WOW" Customer Service! Please extend my thanks and appreciation to Ashley for the trust behind the name Gerber!

A. D

MD - 19560 Frederick Rd, Germantown - 7/9/15

It was a great experience. It is like it is a brand new car, I would not of taken the car anywhere else. I recommend this place to anyone in the Germantown, Maryland. It was the BEST experience!!

Alex W

MD - 9943 Washington Blvd, Laurel - 7/9/15

Excellent service by both Ashley and Pouysa! Their help with this ordeal was fantastic.

Wendy O

MD - 9943 Washington Blvd, Laurel - 7/9/15

"Wow" Elena Great smile, great welcome and very helpful explaining everything very well! I just want to thank the Gerber family, your management team and employees are exceptional! The work on my car was awesome and I am extremely pleased!!! God bless,

Darryl G

MD - 9943 Washington Blvd, Laurel - 7/6/15

Excellent Service!!!

Rayna E

MD - 19560 Frederick Rd, Germantown - 7/2/15

Timothy H

MD - 19560 Frederick Rd, Germantown - 7/2/15

I was very pleased with the work they did. They were fast in getting my car in and out and did a great job. I would use and recommend them if I ever needed to again.

Liz