Maryland Feedback

MD - 8528 Baltimore National Pike, Ellicott City - 1/6/16

Wonderful customer service. Thanks to Kim N. especially.

Linda S

MD - 19560 Frederick Rd, Germantown - 12/31/15

The staff was very professional, excellent mannerisms. They kept me posted each day to the progress of my vehicle. I was given a pickup date, yet it was ready ahead of time. I highly recommend Gerber, and if in Maryland again and I need service to my vehicle, this is where I would take my vehicle. Thank you for a job well done.

Patricia S

MD - 5106 Branchville Rd, College Park - 12/30/15

We brought our vehicle there for collision repairs, and they did an excellent job. The repairs were complete before promised, the technicians are very skilled and knowledgeable. The staff and manager are welcoming and helpful. I will recommend Gerber Collision & Glass to friends and anyone who asks about collision repairs.

Arnold E

MD - 8528 Baltimore National Pike, Ellicott City - 12/23/15

I am very pleased with the work done by Gerber. Christina was very professional and friendly and kept me abreast of the status of my car. Additionally, she went above and beyond by arranging for my car to be delivered to my home.....you guys ROCK!!! Thanks again.

Demise

MD - 7706 Race Rd, Jessup - 12/11/15

Quick and friendly service, notified every time there was progress to completion, repairs are flawless.

Cindy T

MD - 19560 Frederick Rd, Germantown - 12/11/15

Excellent work, done quickly and in a polite manner.

Lawrence S. S

MD - 7706 Race Rd, Jessup - 12/9/15

Everyone was very helpful and explained the process. They made sure we were updated regularly and our car was finished ahead of schedule. We were helped mostly by Kelly at the front desk at the drop off and pickup.

Casey R

MD - 7706 Race Rd, Jessup - 12/9/15

State Farm did the repair my insurance is GEICO. Have has all my repairs done at this location. Very good and reliable. Front desk folks are a good crew. Thanks!

Mike E

MD - 3420 Ellicott Center Dr, Ellicott City - 12/8/15

Thanks for taking care of my vehicle. Great to see folks stand behind their work. Especially appreciate being kept in the loop as to the progress of the car as it was being repaired.

Bernard G

MD - 19560 Frederick Rd, Germantown - 12/7/15

Very friendly staff and provided constant updates.

John L

MD - 7706 Race Rd, Jessup - 12/5/15

First, the staff was amazing. Tina and Kelley were the 2 employees with us from start to finish. Tina (besides being attractive), conducted the assessment in about 5 mins, provided me all the details to Kelley whom walked us through the work completed (on pick-up day) in an impressive 2 1/2 days (originally quoted 6 days). I also received a few calls over the course of the week letting me know the current status, which was nice. And the work is flawless (or either im blind)! I cannot even tell the vehicle was previously damaged! Would recommend to anyone.

Jason A

MD - 7706 Race Rd, Jessup - 12/4/15

Gerber gets it done! Great customer service, great company culture, and a job well done! Couldn't ask for anything more!

Harry

MD - 1047 Maryland Rt 3 N, Gambrills - 11/30/15

The manager, Amy, was highly responsive, very professional and accommodating. She represents Gerber Collision well. I would be happy to return to Gerber Collsiin for auto repair needs.

Emily R

MD - 1047 Maryland Rt 3 N, Gambrills - 11/25/15

We just picked up our Jeep. Thanks for your outstanding customer service. From the beginning we were greeted and taken immediately as we walked through the door. They gave us a time period for the repair and met that demand too! On top of everything else, they sent us texts and calls to make sure we were updated on the work being done. There was no lack of communication what so ever. Thanks Gerber! Your service, etc. was/is top notch!

Paul T

MD - 8528 Baltimore National Pike, Ellicott City - 11/20/15

Had my vehicle repaired originally by the jessup location and unfortunately had an issue there, but the manager Kim had gone above and beyond to make the issue right, and in an incredibly timely manner. She kept me updated through the whole process, and did absolutely everything she could for me. This is a true example of a company that values employees that put customer service as their top priority. Kim has been phenomenal, and I unfortunately had someone back into me the other day, and will be returning to work with her and her team to fix the car again. The level of her customer service is what will continue to keep me returning to Gerber collision, and trusting them with the 2nd biggest investment I have, my car. Thanks a ton for all of your hard work Kim!!

Benjamin A