Maryland Feedback

MD - 9943 Washington Blvd, Laurel - 2/3/16

very pleasany.exceptionally informative. soooooo cooperative would recommend everyone at this location to anyone who needed this type of assistance. yahooo!!!!!!!!! this includes especially Alex and Elena.

Rebecca A

MD - 9943 Washington Blvd, Laurel - 2/2/16

Mr. Alexander M provided service that was beyond the call of duty. Gerber Collision should know that he is a valuable employee.

Jaime C

MD - 19560 Frederick Rd, Germantown - 2/2/16

Communication was great! We appreciated updates on our repair, especially with delays because of the blizzard. All employees were helpful and cheerful.

Peggy M

MD - 7706 Race Rd, Jessup - 1/29/16

Taylor and Kelly provided exceptional customer service. They contacted with updates and were on target with their estimate on when the work on my car would be complete. The body work looks great and it was completed in record time! Keep up the great work Gerber!

Michelle W

MD - 9943 Washington Blvd, Laurel - 1/29/16

The people at this shop were so helpful, knowledgeable, and nice! Hector kept me informed throughout the process on a regular basis and explained everything that was happening. Morgan also was very helpful whenever I called. The car looks beautiful - they all did a great job!

Jo B

MD - 5106 Branchville Rd, College Park - 1/24/16

Excellent service. I loved how the shop keep me informed on how my repairs where going daily. Speedy and good quality work. Customer service was excellent as well.

Marquiz B

MD - 8211 Snouffer School Rd, Gaithersburg - 1/23/16

They have a professional and friendly attitude. They explain what needs to be done and the steps they will go through to effect the repair. Gerber on Snouffer School Road is one of the few places I have found that under-promises and over-performs. This was may second experience with them, and I recommend them unconditionally.

Richard E

MD - 7706 Race Rd, Jessup - 1/22/16

I was very pleased with Gerber. They were able to take my car sooner than the original appointment date. They completed the work in 24 hours, despite they anticipated 10 business days. And, they washed and vacuumed my vehicle. Wow.

Sheri B

MD - 7706 Race Rd, Jessup - 1/21/16

Very friendly staff. Excellent work performed on my vehicle. During my collision, I wasn't sure if my vehicle would be drivable again. But after taking my vehicle to Gerber, not only was my vehicle drivable, but it drives just as good as it did prior to the collision. It's as if the collision never even happened. Tammy and John did an excellent job having my vehicle repaired.

Charles P

MD - 19560 Frederick Rd, Germantown - 1/18/16

The office staff was very professional and friendly from receiving until delivering the car. The work on the car was top notch. It was so good that you cannot tell where the damage was. I will be glad to recommend this location to anyone that needs their expertise.

Ron W

MD - 8211 Snouffer School Rd, Gaithersburg - 1/12/16

Great job. They repaired the front end quickly, efficiently and seamlessly. The staff is so very nice and did a commendable job. Thanks so much.

Daniel R

MD - 3420 Ellicott Center Dr, Ellicott City - 1/9/16

Estimate was accurate. Turn around time quicker than expected. Staff professional, and helpful, especially Kristie at the front desk.

Steve E

MD - 19560 Frederick Rd, Germantown - 1/8/16

The service was fantastic! I felt so welcome and everyone was so nice. I got notifications everyday about the status of my car and it was done before the recommended time. I would certainly recommend this location!

Antonia F

MD - 8528 Baltimore National Pike, Ellicott City - 1/7/16

I must say...the whole staff here has been amazing. They were extremely courteous and understanding. Kristina, Ivy, Kim, Max, and the whole body shop should be commended for a job well done. They have to deal with customers who are upset in a frequent basis but due to their professionalism they make the whole process a very calming experience. There are no worries a customer has when using Gerber. I am sincerely thankful for the job they have done and will no doubt recommend them in the future. USAA did a great service by having partnered with Gerber Collision.

Alina C

MD - 5106 Branchville Rd, College Park - 1/6/16

excellent customer service and workmanship!! highly recommended and I see why. Also kept me updated the entire time and I felt they truly cared about my situation

angela c