Maryland Feedback

MD - 9943 Washington Blvd, Laurel - 4/26/16

In my last review I mentioned the great service by a lady, who sent me home and then drove my car back for the repair. I forgot to mention her name: Elena. Thanks Elena.

Ningwu W

MD - 7706 Race Rd, Jessup - 4/24/16

Thanks. The repairs to the front end damage made them go away just as we hoped. Don't get us wrong but we hope we never need you again. But, we definitely will recommend you to others.

David D

MD - 9943 Washington Blvd, Laurel - 4/24/16

My Acura TL hit the wall of my friend's house. GEICO arranged us to Gerber Collision to repair the car. The service is great: (1) Receptionist is so warm in helping our problems. She even came to my home with me so she can help driving my car back to Gerber for repair. (2) The estimate is very accurate and precise. (3) The work done is great, including cleaning the outside and inside of the car. (4) The repair work is done in only 4 days, including body work. (5) I feel so happy to work with Gerber. I don't want to visit Gerber again if possible (you know I don't want to have another car accident), but will definitely go there and recommend friends to be there if needed.

Ningwu W

MD - 19560 Frederick Rd, Germantown - 4/23/16

Great service, people very professional

Elina H

MD - 9943 Washington Blvd, Laurel - 4/22/16

amazing service! got me in and out quickly and helped with my rental. everyone was friendly and willing to help. Elena and Morgan made this a very smooth experience. Thank you all.

Oluwatobi B

MD - 7706 Race Rd, Jessup - 4/20/16

I dealt with Kelly from the very beginning. Her cheerful, positive,energenic voice was very reassuring at a time when needed. Everyone bent over backwards to keep me informed of what was going on. I could not have been treated better.

Nick B

MD - 7706 Race Rd, Jessup - 4/19/16

I would like to comment on the outstanding customer service received by Kelly and Taylor of Gerber Collision in Jessup, MD. I have interfaced with countless auto body representatives over my lifetime. Without a doubt, Kelly and Taylor has been the best auto reps I have dealt with in many years. From my first call to them, they was professional and responded to me quickly regarding my auto body repair. They worked well with me to discuss my needs and quickly followed through with me on every move. Everything they did was honest, straight forward and delivered on my expectations, right through to the delivery of my vehicle as well as subsequent follow-up to ensure I was a happy customer. I sincerely hope Gerber Collision will work to hire employees like Kelly and Taylor to represent their excellence.

Kamilah B

MD - 8528 Baltimore National Pike, Ellicott City - 4/19/16

Maxwell was very help. Window looks good. Thanks.

Beatrice T

MD - 8528 Baltimore National Pike, Ellicott City - 4/19/16

Did everything right. Repair was much faster than expected! I cannot see any trace of the repair being made - looks like original. They even returned my rental car for me. I am impressed.

Norman S

MD - 19560 Frederick Rd, Germantown - 4/17/16

Very good work fast, in and out service, couldn't believe they repaired it in a day and a half. Also very good customer service. I would Highly recommend Gerber to anyone who asks.

Michael R

MD - 1123 Old North Point Rd, Dundalk - 4/15/16

5 stars. Your staff was the friendliest, most caring and thorough staff I have ever dealt with in many years. I was very impressed with the receptionist, the Geico rep and the Enterprise representative, not to mention the excellent body work on my car. The process was seamless.! I just want to thank all involved on the excellent service I received. This thanks extends to the GM of Gerber.

Cybil C

MD - 8528 Baltimore National Pike, Ellicott City - 4/13/16

THE QUALITY OF SERVICE IS UNMATCHED. THE STAFF IS SO PROFESSIONAL AND ATTENTIVE TOWARDS THE NEEDS OF THE CLIENT. I HIGHLY RECOMMEND THIS LOCATION AND BRANCH TO ALL IN NEED OF THEIR SERVICES.

William R

MD - 1123 Old North Point Rd, Dundalk - 4/12/16

From start to finish it was a pleasure doing business with Gerber Collision and Glass and my repair was done in exactly 7 days from the date of the accident. I submitted my request for an appointment online after business hours and received a confirmation call that night. The repair estimate was very fair, the work well done and finished when promised. This is the first time I have had such quick service and everyone that I spoke with throughout the process was extremely friendly and helpful. I will definitely return in the event that I need collision or glass repair in the future. Thank you!

Francesca T

MD - 7706 Race Rd, Jessup - 4/11/16

Great customer service from Kelly and Taylor!

Endrea

MD - 8528 Baltimore National Pike, Ellicott City - 4/10/16

My daughter's Hyundai Elantra looks great. Kim was wonderful to work with and everything proceeded as expected. I would definitely recommend and use again if need be.

Cynthia M