Maryland Feedback
MD - 9943 Washington Blvd, Laurel - 5/25/16
Use Gerber Collision for all repairs and refer my friends and relatives to use Gerber Collision because of the professional workmanship and especially the excellent customer service. Elena, at the front desk, is especially cheerful , courteous and has answers to all my questions.
MD - 5106 Branchville Rd, College Park - 5/23/16
I just have to say that the customer service was A+ top notch. Not only was my car returned to me washed, vacuumed and in perfect condition, the staff members are kind, funny, attentive and personable. And to add the cherry on top, they went above and beyond to offer me services (free of charge) after our business was completed. I have had several car accidents which required body work to my vehicles but NO other company has been so gracious and kind. Thank you Gerber!! I am a customer for life.
MD - 8528 Baltimore National Pike, Ellicott City - 5/23/16
Job Well Done. Excellent and smooth and transparent transaction. Status through SMS messages through out work completion is awesome.
MD - 8528 Baltimore National Pike, Ellicott City - 5/21/16
Very professional in the way they handled the account; facilities are clean and the waiting area has drinks which helps.
MD - 19560 Frederick Rd, Germantown - 5/21/16
This was the most pleasant service I have ever experienced, done competently and in less time than promised.
MD - 7706 Race Rd, Jessup - 5/19/16
Made the process with USAA very easy! After giving me an estimated time to complete the repairs they finished 5 days early. The staff was very friendly. I will definitely refer my friends to this place!
MD - 19560 Frederick Rd, Germantown - 5/13/16
The staff was friendly and helpful during every interaction. I was given regular updates about my car throughout the repair process and the job was finished early. An unexpected bonus was my car was vacuumed before I picked it up! This is my third time going to Gerber Collision and Glass. I plan to remain a loyal customer.
MD - 19560 Frederick Rd, Germantown - 5/12/16
I had a best service at the Germantown state farm collision center. It was the fast services and excellent job for fixed my car. I am very pleased quick services for everything also cleaned car as well Thanks.
MD - 1047 Maryland Rt 3 N, Gambrills - 5/10/16
Amazing Service!! Highly recommend this shop.
MD - 8528 Baltimore National Pike, Ellicott City - 5/6/16
Car was done right and looks exellent. Great customer service from Mr M. Car also looks professionally detailed. Incredible service all around great job
MD - 8528 Baltimore National Pike, Ellicott City - 5/5/16
My wife's MDX looks exceptional. Maxwell did a great job
MD - 7706 Race Rd, Jessup - 5/3/16
Taylor was very helpful.
MD - 9943 Washington Blvd, Laurel - 5/3/16
The service was excellent from beginning to end. Morgan was very polite and professional and explained everything to me. My repairs on my car were completed fast and efficiently.
MD - 9943 Washington Blvd, Laurel - 5/1/16
Recommended by my insurance company GEICO. My car required front bumper repairs. Dropped vehicle off first thing in the morning. Before I drove off in my Enterprise Rental Car I saw they had already started working on my car. Estimate completion time at a dealership collision shop quoted 5 days minimum. Gerber completed the work on my car the same day! I was in shock. Picked my vehicle up before the closed. The work was amazing. I would highly recommend and will use them in the future as needed. Thank you.
MD - 9943 Washington Blvd, Laurel - 4/29/16
GEICO arranged for the service to repair my car after I was rear-ended, The staff at Gerber was friendly and helpful, and they completed the repair in the estimated time (i.e., same day service which amazed me) and did a very good job. I did not have to pay since the insurance company of the person who hit me paid. The price was very reasonable but would have cost more if it were not arranged for by GEICO. I liked them enough to use them again at my own expense in the future to repair some scratches on my car - their estimate for doing that work, which they gave to me while I was there and asked about it, was reasonable.
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