Maryland Feedback

MD - 19560 Frederick Rd, Germantown - 7/20/16

Had a great experience at your establishment. My repairs were flawless (first and foremost), everything was done around my work schedule (and I work an hour away from the Germantown location, very helpful!), but most importantly the staff was very helpful, friendly , and knowledgeable (especially the receptionist & mechanic). I would definitely recommend Gerber Collision & Glass to my associates. Thanks a bunch!

Davon B

MD - 19560 Frederick Rd, Germantown - 7/20/16

Everything done as promised. Car returned extra clean on outside and inside. One problem is that a front floor mat was inadvertently taken and not returned.

Vien V

MD - 7706 Race Rd, Jessup - 7/20/16

The staff there was top notch and I could not have asked for a better experience.

Matt M

MD - 1047 Maryland Rt 3 N, Gambrills - 7/20/16

Matt, Elena and the rest of the people working here were superb, committed to the customer and understanding of our situation. They took good care of my car and were on point with the biweekly updates. Very polite and respectful Team!

Gil L

MD - 9943 Washington Blvd, Laurel - 7/18/16

Thank you gerber collision for excellent customer service and excelkent work on the body of ny car. I would like to give a special, Thank You to the following employees Eric, Morgan and Dave these three went above and beyond outstanding and know how to make a customer feel first class treatment. I am a ver satisfied customer and you should also send this message to Geico. Gerber has a GREAT TEAM!!!!

LaQuilla H

MD - 7706 Race Rd, Jessup - 7/15/16

I got my car back a lot faster than I expected, and Taylor was friendly, answered all my questions, and gave me all the information I needed. I wasn't sure what to expect since I've never needed repairs before, but everything went surprisingly smooth and I couldn't be happier with the service I received. Thank you so much!

Reia H

MD - 19560 Frederick Rd, Germantown - 7/15/16

Just want to thank all the crew there at Gerber, Jesse, Harry and Larry. They did a great job an went the extra mile by checking my window which wasn't working properly. It wasn't part of the original job but they made the effort and fixed my wife's car window, the fuse was just a little out of place. A big thanks to all of you there including the people we didn't get to meet. Have a great weekend guys.

Anthony / Anastasia S

MD - 7706 Race Rd, Jessup - 7/15/16

My experience with Gerber was outstanding. The staff at Gerber was highly professional and courteous. The staff seemed very eager to make sure as a customer that i was totally assured and satisfied. They kept me informed of every detail from the beginning to the end regarding the repairs that were being made to my car, and they made sure i understood every step along the way. The staff at your Jessup Gerber store are a representation of what you would expect out of a 5 star bussiness. If i had to have any collision or glass repairs done in the future, i would without a second thought, choose the Jessup Gerber shop for those repairs. I have never been more pleased with a repair shop than with Gerber (Jessup), and if i am ever asked for a refferal to a great repair shop from my friends and family, I would highly reccomend your Jessup Gerber ... shop. read more

Richard C

MD - 1047 Maryland Rt 3 N, Gambrills - 7/15/16

Service was provided in a professional, courteous and timely manner. Staff very pleasant to work with. I highly recommend this group.

James S

MD - 7706 Race Rd, Jessup - 7/13/16

The people are amazing! John, Nick, Kelly, Tammy, I forgot the other people's names, and I probably misheard somebody's, but totally awesome. Thanks for everything!

James A

MD - 8528 Baltimore National Pike, Ellicott City - 7/13/16

they did a great job, fixing my car. it was done under the estimate and finished sooner than i thought. they also replaced the pin stripe on the other side of the car, to match what they just put on. it was also cleaned and ready for pick up . the people there were very friendly and helpful.

ken c

MD - 7706 Race Rd, Jessup - 7/12/16

Kelly and Taylor where really GREAT!!!! I came into the shop the other day bright and early in the morning without an appointment and they were so helpful. They got my estimate and vehicle fixed by the end of the very same day!!!! I was very appreciative of their professionalism and response to my needs, They were the best and thanks again, I look forward to coming back again BUT I hope I don't have too!!!! LOL

Don D

MD - 9943 Washington Blvd, Laurel - 7/9/16

My car was damaged due to an individual hitting me from behind. Insured individual contacted her insurance company, GEICO. I was contacted within 24 hours by and scheduled for repairs. I was old that the repairs would take two days and was provided a loaner. My car was ready on time and company did a good job.

Harold S

MD - 9943 Washington Blvd, Laurel - 7/6/16

Great service!! Car good as new.

Raymond M

MD - 9943 Washington Blvd, Laurel - 7/6/16

I had excellent service. Was kept abreast of progress on my vehicle by Morgan. Rental was arranged and picked up and dropped off without any problems.

Jackie A