Maryland Feedback

MD - 9943 Washington Blvd, Laurel - 8/17/16

The claims representative (Amber) was excellent and professional, and really helped me through things. The work was done ahead on schedule, but they were flexible enough to have my car ready when it was convenient for me.

Lamont D

MD - 7706 Race Rd, Jessup - 8/17/16

I want to thank you all for a really great job. It started with a warm and friendly welcome. Then the estimator Chris was awesome, worked with me to get the best for my money. Next, the shop, Chris ordered the part the same day I was there and I dropped my truck off the next day. In the same day, they replaced my rear bumper and it looks like new. That evening I got a call from Gerber and said my vehicle was finished. Unbelievable! This shop runs like a well oiled machine. Friendly, they do great work and I will recommend this shop to all my friends and family for body work. I cannot say enough about this shop, it was a great experience! Thanks!

Nancy D

MD - 7706 Race Rd, Jessup - 8/16/16

Great job!!!! Thanks a million. Front office staff are kind and helpful, too.

June C

MD - 19560 Frederick Rd, Germantown - 8/15/16

Excellent, friendly, and fast service. I got my car back two days ahead of schedule. Everything looks fantastic. The car is also the cleanest it's been inside since I bought it. Thanks!

Brandon F

MD - 9943 Washington Blvd, Laurel - 8/13/16

Had my 4runner serviced at this shop as well as other vehicles for years. Always have received top notch services. Thank you Mary and the rest of the team, for the great and quick service.

Yu P

MD - 7706 Race Rd, Jessup - 8/12/16

From day one the entire staff was excellent and explained everything to me. They promised to call every Tuesday and Thursday with an update on my car and they did. On the day that my car was ready, Kris was kind enough to come and pick me up from my home and bring me to the shop. Again I would like to say your staff is truly a asset to your company. In terms of my car, it looks completely brand new. Thank you for your service and if the need be, I would recommend or return for service myself. Thank you.

Bernice J

MD - 8211 Snouffer School Rd, Gaithersburg - 8/11/16

Professional and exceedingly friendly service all-around, mechanics, management, administration, facility, timeliness,; and when you add meeting expected results and solid pricing, it is real hard to beat such packaging. Thank you P. family and all staff.

Hussein A

MD - 9943 Washington Blvd, Laurel - 8/11/16

Customer Service is impeccable, I received constant communication concerning my vehicle repair status and updates. The Customer Service Team of Mary, Amber and Eric were truly professional, courteous and competent. Mary was Marvelous!!!!!!!! Amber was Awesome !!!! Eric was Exceptional.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Highly Recommended

VALERIE R

MD - 7706 Race Rd, Jessup - 8/9/16

Taylor and Kelly were fantastic! They knew their jobs, and they were very pleasant

Ronnel R

MD - 1047 Maryland Rt 3 N, Gambrills - 8/9/16

This is the third time we have used Gerber. We are always EXTREMELY impressed by your professional operation. Staff was GREAT! They were extremely friendly and helpful! I was kept up to date o a fault. Car arrived ahead of schedule. Folks stayed half hour late to allow us to pick it up! Car looked like new! Extremely happy with Gerber! Our sincere thanks to everyone involved!

Charles A

MD - 9943 Washington Blvd, Laurel - 8/8/16

Amber was incredibly helpful from start to finish. Brandon was also helpful in explaining my insurance coverage and application towards my service. My car repair was handled with lightning speed and conscientiously. I would return to this location for future service.

Aubrey R

MD - 7706 Race Rd, Jessup - 8/5/16

Taylor, Mary, and Kelly are wonderful! They really made my experience there great, they always have smiles on their faces and are there to help. I would recommend Gerber to anyone and could not have had a better experience than what was provided to me here.

Megan H

MD - 9943 Washington Blvd, Laurel - 8/5/16

I previously had work done (paint the roof) on my vehicle in 2014, which was not a good experience. I notice the paint was bubbling, so I called and spoke with Amber Y. Ms. Y. was very professional, and friendly on the phone, and scheduled an appointment to bring my vehicle in. Mr. Brandon T. & Mr. Eric G. took great care of me with their professionalism, assuring a rental will be waiting for me when I drop off my vehicle. I will always do business with Gerber, and refer my friends. THANKS FOR GREAT CUSTOMER SERVICE!

Juliet G

MD - 19560 Frederick Rd, Germantown - 8/4/16

Great Service, resonable pricing

Bryan B

MD - 7706 Race Rd, Jessup - 8/3/16

Tammy and Kris did a great job ensuring my car looked great!

Whitney B