Maryland Feedback

MD - 609 Frederick Rd, Catonsville - 7/5/17

I'm not one who normally writes reviews right after receiving an item or service. I prefer to wait and evaluate. And, I normally do not write reviews but in this case a review is deserved. Kelley was very knowledgeable and informative through the repair process. My car was struck on a Friday afternoon she had my vehicle in for repairs by the next Tuesday. She arranged for the rental. She explained every step of the process. At no point did I feel uninformed. No fast talk, no withholding. She made the entire process run smooth as glass. Don inspected the damage. He listened to all my observations and investigated some of my concerns on the spot. He explained his initial findings and how the repair process would progress. Like Kelley, he listened, asked followup questions and talked to me like a person. He had the parts ordered before I ... left the office. The parts arrived a few days later (very fast!) I requested to be contacted concerning the progress of the repairs twice a week. Like clockwork, the calls were made and kept me informed. My car was back to new condition within a week. The color match is perfect. Don walked with me as I inspected the repair work, which was perfect. At that point, Kelley got me squared away with the remaining administrative work to include special instructions for caring for the paint work during the curing period. Like I said, I wait and evaluate before I provide feedback. Three weeks later, the repairs and paint work are still in perfect condition. The repairs have survived my daily commute between Baltimore and D.C., several rain storms and the onslaught of birds. I followed the cleaning instructions provided by Kelley and there have been no issues noted. Without any reservation, I can wholeheartedly recommend Gerber Collision and Glass at 609 Federick Rd, Catonsville MD. I cannot express my thanks and appreciation enough to Kelley and Don. read more

Rick T

MD - 5106 Branchville Rd, College Park - 6/30/17

The customer service that I received was of the utmost experience of excellent. The personal attention from Lamont, Emerson and Tina was outstanding; also the final body repairs from the technicians proved to be magnificent. Thanks Gerber Collision & Glass for everything.

Diane G

MD - 1123 Old North Point Rd, Dundalk - 6/24/17

I would recommend Gerber Collision and Glass, located in Dundalk, MD, to ANYONE looking for great work and excellent customer service. this is the 2nd time I have had work done here and I will keep coming back! Thank you!!!

Sonja S

MD - 5106 Branchville Rd, College Park - 6/24/17

Really Great service great staff all around

Eugene L

MD - 5106 Branchville Rd, College Park - 6/22/17

I highly recommend gerber they did a great job on my 2011 f150 I couldn't be more happy with the results and I got my truck back 3 days ahead of schedule and they kept me updated on all the work Thank you to everyone at Gerber

Mike W

MD - 19560 Frederick Rd, Germantown - 6/22/17

Job was done on time and professionally. I would definitely recommend them to anyone

Mark E

MD - 1047 Maryland Rt 3 N, Gambrills - 6/22/17

They did a GREAT job on my car and they even popped out a dent on the front wheel well from me leaning on the car. I really like the daily updates and the staff was superb! I would recommend them to anyone in the area.

Michael E

MD - 609 Frederick Rd, Catonsville - 6/19/17

Service was first rate. Everyone was friendly, helpful and knowledgeable. I would recommend this service location to everyone who needs this type of service.

Vivian F

MD - 19560 Frederick Rd, Germantown - 6/16/17

Gerber has Outstanding customer service! Everyone is so nice and very pleasant to work with. From the moment we arrive, we know our vehicle is in good hands. We have been to Gerber several times and we always highly recommend you to our friends and family. Thank you for the excellent service

Jennifer A

MD - 5106 Branchville Rd, College Park - 6/15/17

Service was extremely excellent, staff very professional and kind. Took care of all my vehicle needs, exceeded all my expectations. 5 stars service. Would recommend to anyone.

Gilberto C

MD - 5106 Branchville Rd, College Park - 6/14/17

I want to personally thank the workers at Gerber Collision & Glass College PArk, MD location. They fixed my car and kept me posted with the rpocess through email as well as phone calls. They were very professional and I'm so happy there is a location in ATL. I will be returning; even if i have to troop up to Maryland i most certainly will. Thanks again

Justyn S

MD - 7706 Race Rd, Jessup - 6/13/17

The work performed and customer service were outstanding.

Linda

MD - 5106 Branchville Rd, College Park - 6/8/17

Everyone took such good care of my car! After my tires were stolen, I didn't know what to do.I got regular updates and my car is running good as new. I trusted them as if a family member had taken care of the work. I highly recommend this location to anyone I know.

Itza M

MD - 5106 Branchville Rd, College Park - 6/7/17

Amazing Service!!!! Will highly recommend services

Brian S

MD - 5106 Branchville Rd, College Park - 6/5/17

The service was fast and reliable. The customer service was outstanding.

Deion B